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Hilton Cancun, an All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, pool loungers
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED | Living area
Terrace/patio
Reception
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
The current price is AU$624
includes taxes & fees
5 May - 6 May

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Xoximilco
    ā€Ŗ12 min driveā€¬
  • Moon Palace Golf Club
    ā€Ŗ13 min driveā€¬
  • Petempich Bay
    ā€Ŗ20 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ18 min driveā€¬

Room options

View all photos for CONNECTING SUNSET VW W/1KING OR 2 QUEENS

View from room

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for SWIM UP POOL VIEW ONE KING BED GUESTROOM

Hypo-allergenic bedding, in-room safe, iron/ironing board

SWIM UP POOL VIEW ONE KING BED GUESTROOM

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for PRESIDENTIAL 2 BEDROOM SUITE

PRESIDENTIAL 2 BEDROOM SUITE | Living area

PRESIDENTIAL 2 BEDROOM SUITE

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for TROPICAL VIEW TWO QUEEN BEDS GUESTROOM

View from room

TROPICAL VIEW TWO QUEEN BEDS GUESTROOM

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for TROPICAL VIEW ONE KING BED GUESTROOM

View from room

TROPICAL VIEW ONE KING BED GUESTROOM

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for OCEAN FRONT ONE KING BED GUESTROOM

OCEAN FRONT ONE KING BED GUESTROOM

OCEAN FRONT ONE KING BED GUESTROOM

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for OCEAN FRONT TWO QUEEN BEDS GUESTROOM

View from room

OCEAN FRONT TWO QUEEN BEDS GUESTROOM

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN FRONT ONE BEDROOM SUITE - KING BED

OCEAN FRONT ONE BEDROOM SUITE - KING BED

OCEAN FRONT ONE BEDROOM SUITE - KING BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for CONNECTING OCEAN VW W/1KING OR 2 QUEENS

Hair dryer, bathrobes, towels

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
2 bedrooms
Bathrobes
2 bathrooms
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SWIM UP POOL VIEW ONE BEDROOM MASTER SUITE-KING BED

SWIM UP POOL VIEW ONE BEDROOM MASTER SUITE-KING BED | Pool

SWIM UP POOL VIEW ONE BEDROOM MASTER SUITE-KING BED

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

Hypo-allergenic bedding, in-room safe, iron/ironing board

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER

View from room

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Superior With Sea View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Hilton Cancun, an All-Inclusive Resort. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 2 outdoor swimming pools, 2 poolside bars and a private beach. .The buffet restaurant, Vela Food Hall, is open for breakfast, lunch and dinner. Azulinda Lobby Bar is the property's own lobby lounge. Enjoy the free water park, free kids' club, 24-hour gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Cancun property, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Xoximilco - 12 min drive - 8.7 km
  • Moon Palace Golf Club - 13 min drive - 8.5 km
  • Puerto Morelos Beach - 20 min drive - 17.6 km
  • Petempich Bay - 20 min drive - 13.5 km
  • Riviera Cancun Golf Resort - 24 min drive - 17.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ā€ŖGrand Lobby Bar - ā€¬14 min drive
  • ā€ŖGrand Central Buffet - ā€¬16 min drive
  • ā€ŖAgave Mexican Cuisine - ā€¬17 min drive
  • ā€ŖThe Grill - ā€¬17 min drive
  • ā€ŖCusco - ā€¬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Valet parking is free.

This 4.5-star Cancun property is smoke free.

  • 714 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Conference rooms
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English, Spanish

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Hilton Cancun Mar Caribe All-Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 2,669 reviews
The price is AU$738
includes taxes & fees
29 Apr - 30 Apr
Hilton Cancun Mar Caribe All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Market & Cafe
  • Azulinda Lobby Bar
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.Ā Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

What is the cancellation policy at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 5 May 2025 start from AU$624.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cancun, an All-Inclusive Resort?

Yep, Hilton Cancun, an All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Cancun, an All-Inclusive Resort?

The closest beach to Hilton Cancun, an All-Inclusive Resort is Puerto Morelos Beach (10.7 km).

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yep, and guests love it! Hilton Cancun, an All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Hilton Cancun, an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort features a private beach, 2 poolside bars and 2 outdoor pools.

Is Hilton Cancun, an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Hilton Cancun, an All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Cancun, an All-Inclusive Resort?

No, Hilton Cancun, an All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cancun, an All-Inclusive Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Cancun, an All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cancun, an All-Inclusive Resort?

Dogs are welcome at Hilton Cancun, an All-Inclusive Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1948 out of 3294 reviews
Rating 8 - Good. 703 out of 3294 reviews
Rating 6 - Okay. 320 out of 3294 reviews
Rating 4 - Poor. 166 out of 3294 reviews
Rating 2 - Terrible. 157 out of 3294 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't love the glass bathroom, and thin walls between the rooms. Loved EVERYTHING else.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were all great. The service from thd staff was wonderful, my granddaughter loved the kids CLUB ā¤ļø
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Jan 2025

10/10 Excellent

Pranav

Stayed 4 nights in Dec 2024

6/10 Okay

Jay, Daniel Island

Travelled with partner
Liked: Staff & service
Property upgraded our room when we arrived. Stated that they had given our room to someone else. Good for us, right? Wrong. Beautiful view of the ocean! As the sun set, the loud music started in the veranda outside our suite. We asked for Another room on the other side of the hotel. No rooms available. The storm arrived the next night. Wind and rain. Around 1am, I Got up to check on something and put my feet on the floor. Water! Turned on the lights and water everywhere. No other rooms available. Sad story is, no one came to check out the issue which tells me that they knew. Food was ok. very disappointed with the Hilton property.
Stayed 5 nights in Jan 2025

10/10 Excellent

christopher

Stayed 4 nights in Jan 2025

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Staff was attentive and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Radwa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the stay was wonderful. Everyone was so pleasant and nice. I only wish the food options were a little better. They took allergy notes when entering but not much was done on the buffet end to ensure that allergies were being accommodated
Stayed 4 nights in Jan 2025

10/10 Excellent

Shatille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Absolutely lovely staff, lovely pools, things to do, but was still good for families because the resort stuff shut down by 11 and had early morning breakfast available. Would definitely go back!
Stayed 5 nights in Jan 2025

8/10 Good

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well taken care of
Stayed 6 nights in Jan 2025

10/10 Excellent

Bindu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Minnah Bilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely stunning and the staff was incredible!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Alejandro

Stayed 5 nights in Jan 2025

4/10 Poor

Xi

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far off the the strip. Very inconvenient to get a taxi. Worst staff and customer experience ever in cancun. All the staffs are just waiting and asking for tips every 5 seconds. Food is awful and limited that requires reservation everyday.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alison Gray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer property that has excellent restaurants, pools, and staff. The rooms are very roomy and clean. All staff treat you very special and honestly enhanced our experience in Cancun.
Stayed 4 nights in Jan 2025

6/10 Okay

Jacklyn

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Yanhe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safeļ¼Œnice
Stayed 6 nights in Jan 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service
Good place overall
Stayed 3 nights in Jan 2025

4/10 Poor

Miyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that could have made this better was if the resort had more available public restrooms.
Stayed 7 nights in Jan 2025

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had very good service
Stayed 3 nights in Jan 2025

8/10 Good

Quynh Nghi Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Every employee I interacted with was incredibly friendly and professional. The food was good, I would definitely recommend eating at the Italian restaurant and the taco truck. The drinks however were not strong, you could order double or triple shots but it seemed like they were just watered down. The hotel is beautiful and I really enjoyed that there was a private beach. There were a lot of families there, it's not really a party place. It was a little more challenging to get transportation because they don't allow uber to enter. They will order a taxi for you (which will be overpriced) or you can use one of the 3 apps they approve. Overall, I will definitely be returning to this property and I really enjoyed my stay.
Stayed 4 nights in Jan 2025