Hilton Cancun, an All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, pool loungers
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED | Living area
Living area
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
The current price is AU$494
includes taxes & fees
17 July - 18 July

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Xoximilco
    ‪12 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Petempich Bay
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

SWIM UP POOL VIEW ONE KING BED GUESTROOM

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

9.0 out of 10
Wonderful
(97 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW TWO QUEEN BEDS GUESTROOM

8.8 out of 10
Excellent
(90 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
2 bedrooms
Bathrobes
Rainfall showerhead
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING BED GUESTROOM

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

Cancun

A luxury stay in Cancun awaits you at Hilton Cancun, an All-Inclusive Resort. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 2 outdoor swimming pools, 2 poolside bars and a private beach. .The buffet restaurant, Vela Food Hall, is open for breakfast, lunch and dinner. Azulinda Lobby Bar is the property's own lobby lounge. Enjoy the free water park, free kids' club, 24-hour gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Cancun property, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Xoximilco - 12 min drive - 7.8 km
  • Moon Palace Golf Club - 13 min drive - 8.4 km
  • Riviera Cancun Golf Resort - 22 min drive - 14.3 km
  • Puerto Morelos Beach - 23 min drive - 19.9 km
  • Petempich Bay - 25 min drive - 16.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Valet parking is free.

This 4.5-star Cancun property is smoke free.

  • 714 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Conference rooms
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Market & Cafe
  • Azulinda Lobby Bar
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

What is the cancellation policy at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of 10 July 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 17 July 2025 start from AU$493.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cancun, an All-Inclusive Resort?

Yep, Hilton Cancun, an All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Cancun, an All-Inclusive Resort?

The closest beach to Hilton Cancun, an All-Inclusive Resort is Puerto Morelos Beach (10.7 km).

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yep, and guests love it! Hilton Cancun, an All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Hilton Cancun, an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort features a private beach, 2 poolside bars and 2 outdoor pools.

Is Hilton Cancun, an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Hilton Cancun, an All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Cancun, an All-Inclusive Resort?

No, Hilton Cancun, an All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cancun, an All-Inclusive Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Cancun, an All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cancun, an All-Inclusive Resort?

Dogs are welcome at Hilton Cancun, an All-Inclusive Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1930 out of 3242 reviews
Rating 8 - Good. 689 out of 3242 reviews
Rating 6 - Okay. 312 out of 3242 reviews
Rating 4 - Poor. 164 out of 3242 reviews
Rating 2 - Terrible. 147 out of 3242 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eric James

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Farhad

Travelled with family
Liked: Cleanliness
Entertainment was lacking. Often the kids zone was at capacity. Canceled the foam party. No vibes. On the positive, facility was clean and new.
Stayed 7 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

8/10 Good

crystal ann

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Shannon Marie

Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the food options are excellent! It is clean, and the staff is amazing!
Stayed 6 nights in Mar 2025

8/10 Good

Tran

Stayed 4 nights in Mar 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with all the needed amenities and good drinks. Food is nothing special but decent. Pool side burritos were probably the best-thing to eat at lunch. Clean and lots of fun stuff for kids!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Massiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most positive things to say about this property. Staff are friend and helpful. Property is clean and close to the Airport and excursions. I will definitely come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Mar 2025

10/10 Excellent

cathleen

Stayed 7 nights in Mar 2025

10/10 Excellent

Gretel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is excellent , gourmet food, customer service is 20/10 . I will come back for sure.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and friendly staff. Food at Italian restaurant was the best.
Stayed 5 nights in Mar 2025

8/10 Good

Julia

Liked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Pros: 1. Delicious & High-Quality Food – Great variety, fresh fruits (mango, guava, figs), and excellent dinner options. The café serves great coffee, sandwiches, salads (try the spinach and berry salad), and desserts like goat cheesecake. 2. Convenient App – Easy booking for dining and exploring facilities. 3. Spacious, Well-Maintained Rooms – Clean, comfortable, and well-designed. 4. Beautiful Resort Layout – Separate areas for adults and families, well-maintained pools and grounds. 5. Kids Club for Under 4s – Playground and play areas available with parental supervision. 6. Plenty of Space – Even during peak season, the beach and pools never felt overcrowded. Check-in/out was smooth, with no extra charges or deposits. Cons (Did Not Affect Our Experience): 1. Restaurant Booking Issues – Auma isn’t available via the app and must be booked through the concierge. 2. Some Noisy Rooms – Connecting rooms can be loud, but switching the room was easy. 3. Limited Uber Access – You can arrive by Uber but can’t request one from the hotel; Uber doesn’t operate from the airport. 4. Seaweed on the Beach – Cleaned daily but still noticeable. 5. Staff Could Be More Engaged – Helpful but could be friendlier.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort 10/10 I want thank everyone from the bottom of my heart to the staff who helped me through out my stay, specially when I needed access to a wheelchair.
Stayed 5 nights in Mar 2025

2/10 Terrible

Xuanna

Stayed 7 nights in Mar 2025

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my two friends and i stayed here for college spring break and had an amazing time! it’s mostly families and older couples but we weren’t looking for the classic spring breaker experience so it was perfect. The food is pretty average but the steak house restaurant was fire. my friend is gluten free and they were very accommodating and she had plenty of options
Stayed 4 nights in Mar 2025

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Basel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning 😍
Stayed 7 nights in Mar 2025

10/10 Excellent

Tarandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property apart from the beach area. Lots of sea weed and narrow beach area , so beach lovers might be disappointed. Everything else is great be it property, staff, cleanliness, food options , events, restaurants.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tera

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent service, amazing food, fantastic drinks. Beautiful views
Stayed 5 nights in Mar 2025