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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Reception
Lounge
View from property
Aerial view
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Playa Mujeres Golf Club
    8 min drive
  • Punta Sam Ferry Terminal
    10 min drive
  • Mujeres Beach
    16 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    87 min drive

Room options

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom | View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
2 bathrooms
Private bathroom
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, in-room safe, desk, laptop workspace

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
2 bathrooms
Private bathroom
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
On private beach
Pool
Breakfast included
All-inclusive
3.8 out of 5, Good, (893)
The price is AU$505
for 1 night
includes taxes & fees
2 Dec - 3 Dec
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only. You'll be 13.3 km (8.3 mi) from Ultramar Ferry Puerto Juárez and 15.2 km (9.4 mi) from Isla Mujeres Ferry Terminal. Highlights at this all-inclusive hotel include 4 outdoor swimming pools, a full-service spa and a restaurant. .The restaurant, So Cal Gourmet Emporium, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and pool loungers as well as access to yoga classes. Business amenities include a conference centre and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 4.5-property class Costa Mujeres hotel include Playa Mujeres Golf Club and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 16 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Dolphin Discovery - 93 min drive
  • North Beach - 93 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and full-service spa
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres hotel is smoke free.

  • 380 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on 2 Dec 2024 start from AU$505.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yep, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The closest beach to Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is North Beach (7.7 km).

Is there a spa on site at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yep, PH Spa is available for guests.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only features 4 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only family-friendly?

No, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an adults-only property.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 478 reviews" "
Rating 8 - Good. 94 out of 478 reviews" "
Rating 6 - Okay. 62 out of 478 reviews" "
Rating 4 - Poor. 48 out of 478 reviews" "
Rating 2 - Terrible. 54 out of 478 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice, clean and staff was nice as well. Everything was good except for the fact that you have to make reservations in order to eat at the restaurants in the hotel. It shouldnt be that way. The process of making the reservations was shockingly harder then they make it seem. Its supposed to be through their app but theres almost always no time/availability. They should just let the guests walk in and follow first come first serve. Again, the place was clean but specifically their showers should be cleaned more often. First night there I had to rinse my shower of what seemed to be an orange substance. After rinsing most of it, it was okay to use. The staff was amazingly sweet! Food and drinks were amazing. We enjoyed our stay! Rooms were beautiful.
Stayed 4 nights in Aug 2024

8/10 Good

SWARANJIT SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Deja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Our butler Damian was the absolute best! We will definitley be returning!
Stayed 3 nights in Aug 2024

8/10 Good

Aipolo

Stayed 4 nights in Jul 2024

6/10 Okay

Irisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food could have been better
Stayed 4 nights in Jul 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
The property was clean and in a safe area. The beach was expansive and swimmable. Plenty of seating & lounge areas. The room was large with plenty of amenity options for an upgrade & $$. We noticed many areas with leaking roofs. At one point maintenance even came into our room to fix the shower which was leaking onto the floor below and our screen door that fell of the hinges. Elevators sometimes worked in our building. None of these things affected our stay in the warm sun.
Stayed 6 nights in Jul 2024

4/10 Poor

Byron Ramon

Travelled with family
Disliked: Staff & service
Dining options was horrible the food terrible especially the hibachi restaurant, the steak house was a joke you better off getting a good steak from the buffet. The staff at the beach unprofessional,bartender at time seem confuswd and not polite.Room service took for ever to deliver, one day we waiting over 2 hours.The rooms have no Irons and on the first day I requested one and never received one.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the walking on the resort I would suggest golf cart it would add nice revenue to the property. imagine the tips. I would add taco trucks people stay out late and want quick food available this has become very popular. This could also add a lot of revenue.
Stayed 4 nights in Jul 2024

10/10 Excellent

DaJour

Stayed 2 nights in Jul 2024

8/10 Good

Evelyn

Travelled with family
Not enough restaurants to chose from and hotel so huge and small restaurants. The app wouldn’t even let me make no reservation which was frustrating. Resort is a 5 star but needs plenty of upgrades to do especially the rooms.
Stayed 5 nights in Jul 2024

8/10 Good

Migdalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were not working properly. I had to walk to one end and then walked the other end to get to my room. I also couldn’t make any reservations on my app and went to the front and they kept telling me to do the app and wait. Moises bartender from the adult pool was amazing. He went above and beyond his job to make our stay memorable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was great, service was amazing, pools were great and beach beautiful! Highly recommend this resort
Stayed 5 nights in Jun 2024

2/10 Terrible

Adrian, Torrance

Disliked: Cleanliness, staff & service
terrible
Stayed 6 nights in Jul 2024

10/10 Excellent

Dan, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time
Stayed 5 nights in Jul 2024

10/10 Excellent

Christie

Stayed 5 nights in Jun 2024

6/10 Okay

Michelle, amityville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and has access to the beach. The food however at the restaurants is not good. The buffet was okay but after a few days you get tired of the same options. The staff is ver friendly and accommodating. The room was clean but had a mildew smell. For these prices I would expect better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Charise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, beautiful, plenty of food choices, staff was excellent!
Stayed 3 nights in Jul 2024

8/10 Good

Nicole Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Fun property, good food and overall good experience
Stayed 4 nights in Jun 2024

2/10 Terrible

mildrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of this accommodation was not justified. The personnel is nice, kind, and decent. It's the atmosphere that caught me off guard.
Stayed 4 nights in Jun 2024

10/10 Excellent

erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff. I am definitely coming back soon. Thank you all for making my trip so special.
Stayed 1 night in May 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butlers Yomelly & Issac did a great job with all our special requests and helped us celebrate a birthday. They went above and beyond & it was worth it to have the star class for this service!
Stayed 5 nights in Jun 2024

8/10 Good

Jorge

Stayed 4 nights in May 2024

6/10 Okay

Simone

Stayed 4 nights in May 2024

8/10 Good

Jose M

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is great! Facilities and amenities great! Customer service, waiters/waitreses amazing! Food was good but not great. Drinks cheap alcohol.
Stayed 4 nights in May 2024