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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
6 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Lobby sitting area
Two Bedroom Loft- Room Only

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Room service
    Room service
The price is AU$450
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    10 min walk
  • Punta Sam Beach
    10 min walk
  • Mujeres Beach
    12 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    79 min drive

Room options

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom - Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

Deluxe Ocean 2 Queen Beds - Room Only | View from room

Deluxe Ocean 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse- Room Only

Two Bedroom Penthouse- Room Only

Two Bedroom Penthouse- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Loft- Room Only

Two Bedroom Loft- Room Only

Two Bedroom Loft- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View- Room Only

View from room

Two Bedroom Suite Ocean View- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom - Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

Deluxe Ocean 1 King Bed - Room Only

Deluxe Ocean 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front- Room Only

Three Bedroom Ocean Front- Room Only

Three Bedroom Ocean Front- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Loft- Room Only

Three Bedroom Loft- Room Only

Three Bedroom Loft- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front- Room Only

Two Bedroom Ocean Front- Room Only

Two Bedroom Ocean Front- Room Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Similar properties

Beach
Villa del Palmar Cancun All Inclusive Beach Resort & Spa
Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1369)
The price is AU$844
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Villa del Palmar Cancun All Inclusive Beach Resort & Spa

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Villa del Palmar Cancun Luxury Beach Resort & Spa. Within just a 15-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this beachfront resort include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, La Casona, serves international cuisine. Legend is the resort's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 4.5-property class Punta Sam resort include Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.9 km
  • Punta Sam Beach - 10 min walk - 0.9 km
  • Playa Mujeres Golf Club - 8 min drive - 5.8 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.3 km
  • North Beach - 78 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort on the beach, with 5 outdoor swimming pools
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

What is the cancellation policy at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on 22 Nov 2024 start from AU$450.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, Villa del Palmar Cancun Luxury Beach Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, Villa del Palmar Cancun Luxury Beach Resort & Spa is a short 10-minute walk from Punta Sam Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, there is an onsite spa at Villa del Palmar Cancun Luxury Beach Resort & Spa. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a pool?

Villa del Palmar Cancun Luxury Beach Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa features 5 outdoor pools, 4 hot tubs and 6 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Villa del Palmar Cancun Luxury Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Villa del Palmar Cancun Luxury Beach Resort & Spa.

Is Villa del Palmar Cancun Luxury Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Villa del Palmar Cancun Luxury Beach Resort & Spa is a hit with families.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?

There is a golf course next to Villa del Palmar Cancun Luxury Beach Resort & Spa.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1006 reviews" "
Rating 8 - Good. 224 out of 1006 reviews" "
Rating 6 - Okay. 85 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andenet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 4 nights in Aug 2024

10/10 Excellent

Brytany Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Sabria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and hospitality
Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.
Stayed 7 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel and I loved our room with a great view.
Stayed 1 night in Jul 2024

10/10 Excellent

Dorian Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was so nice and clean
Stayed 5 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VDP 9.9
It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.
Stayed 3 nights in Jul 2024

6/10 Okay

Héctor

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service. The staff was super attentive. Highly recommend this hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Mitsutaka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?
Stayed 2 nights in Jul 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo Antonio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in the property the pools and the food was excellent. Room service 👌
Stayed 5 nights in Jul 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!
Stayed 7 nights in Jun 2024

10/10 Excellent

J Jesus Aguilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and the very friendly staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Eva Nunez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you are greeted with a glass of champagne. You are engulfed by the beautiful views straight out of the lobby. The staff is all very friendly. The room accommodations are very nice and clean. I would definitely recommend this hotel to those who want to travel to Cancun but don’t want to be in the center of the hotel zone. It’s close enough to all the things you would want to do and private enough to be in your own oasis’s.
Stayed 6 nights in Jun 2024

8/10 Good

SHAINNE ROBLES

Stayed 5 nights in May 2024

10/10 Excellent

Gustavo Edwardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken
Stayed 5 nights in May 2024

10/10 Excellent

galitt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!
Stayed 6 nights in May 2024

6/10 Okay

Zeinab

Liked: Property conditions & facilities
Disliked: Staff & service
Staff not friendly much…also when they clean the room the floor was still dirty everyday…the people at the bar or around the pool area touches everything with their hands when making ur drink like lemon, mint yet same hand will hand you a pen to sign & take the money …they need to wear GLOVES!!!! Food wise is not bad the Italian restaurant was THE BEST!! After all maybe I will be back maybe not!! After all
Stayed 6 nights in May 2024

6/10 Okay

Cristina

Stayed 3 nights in May 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything 😍
Stayed 1 night in May 2024

8/10 Good

NGA YEE LUCY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was pretty good but no much entertainment/ activities. Room was clean and most staffs are nice.
Stayed 5 nights in Apr 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Got upgraded right away. Peaceful and never overcrowded.
Stayed 4 nights in Apr 2024

2/10 Terrible

Silvia

Travelled with family
Disliked: Staff & service, amenities
Several things damaged or not working in the room. Maintenance had to come to our room on five separate occasions over a period of 3-4 days. A waiter from one of the restaurants asked my friend for a cash tip ($50 cash was given) when a tip was already included in the bill. Not only that but the same waiter followed me to the pool from the restaurant asking for an additional tip. I complained to the front desk but they could not care less. To top it off the hotel grounds are like a cemetery after sun down. No activities, nothing to do. I could say more but why bother. Will never go there again as will discourage friends and family from going there.
Stayed 8 nights in Apr 2024