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The Robey, Chicago, a Member of Design Hotels

3.5 star property
Art Deco Chicago hotel in West Town with bars

Photo gallery for The Robey, Chicago, a Member of Design Hotels

Premium bedding, down duvets, free minibar, in-room safe
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas
Billiards
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Pool
The current price is AU$278
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
2018 W. North Ave., Chicago, IL, 60647
  • Humboldt Park
    ‪20 min walk‬
  • The Salt Shed
    ‪2 min drive‬
  • DePaul University-Lincoln Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Loft, Multiple Beds

Premium bedding, down duvets, free minibar, in-room safe

Loft, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Loft, 2 Queen Beds

View from room

Deluxe Loft, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, Multiple Beds

Deluxe Loft, Multiple Beds

Deluxe Loft, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, Multiple Beds, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Loft, Multiple Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 2 Queen Beds, Accessible

View from room

Deluxe Loft, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, free minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, down duvets, free minibar, in-room safe

Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, free minibar, in-room safe

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Chicago/Wicker Park

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (813)
The price is AU$339
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Hyatt Place Chicago/Wicker Park

About the area

Chicago

At The Robey, Chicago, a Member of Design Hotels, you'll be 5.4 km (3.4 mi) from Museum of Contemporary Art Chicago and 6.5 km (4 mi) from Art Institute of Chicago. Highlights at this Art Deco hotel include 3 bars/lounges, a restaurant and a poolside bar. .The restaurant, Cafe Robey, serves American cuisine and is open for breakfast, brunch and dinner. Clever Coyote is the hotel's own cocktail bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to free bike hire. Other amenities include a coffee shop/cafe, spa services and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class West Town hotel include United Center and Michigan Avenue.

What's nearby

  • United Center - 4 min drive
  • Michigan Avenue - 5 min drive
  • Chicago Riverwalk - 5 min drive
  • Wrigley Field - 6 min drive
  • Art Institute of Chicago - 6 min drive

Getting around

  • Damen Station - 2 min walk
  • Chicago Clybourn Station - 19 min walk
  • Chicago O'Hare International Airport (ORD) - 32 min drive

Restaurants

  • ‪Big Star - ‬3 min walk
  • ‪Piece Brewery and Pizzeria - ‬2 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paulie Gee's Wicker Park - ‬1 min walk

About this property

The Robey, Chicago, a Member of Design Hotels

Art Deco Chicago hotel in West Town with bars
The Robey, Chicago, a Member of Design Hotels offers its guests a seasonal outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at The Robey, Chicago, a Member of Design Hotels. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 89 guestrooms or units
  • 13 levels
  • 2 buildings
  • 3 bars or lounges
  • Conference rooms
  • 1250 sq ft of conference space
  • 116 sq. m of conference space
  • Built in 1929
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Robey, Chicago, a Member of Design Hotels offers 89 air-conditioned accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Parking and transport

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cabana Club
  • Cafe Robey
  • Clever Coyote
  • Up Room

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,250 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 5 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Robey Hotel Chicago
Robey Hotel
The Robey
The Robey Chicago a Member of Design Hotels
The Robey, Chicago, a Member of Design Hotels Hotel
The Robey, Chicago, a Member of Design Hotels Chicago
The Robey, Chicago, a Member of Design Hotels Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Robey, Chicago, a Member of Design Hotels?

The Robey, Chicago, a Member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Robey, Chicago, a Member of Design Hotels?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at The Robey, Chicago, a Member of Design Hotels on 23 Feb 2025 start from AU$238.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Robey, Chicago, a Member of Design Hotels?

Yep, The Robey, Chicago, a Member of Design Hotels has valet parking for USD 49.00 per night.

Are there any beaches close to The Robey, Chicago, a Member of Design Hotels?

The closest beach to The Robey, Chicago, a Member of Design Hotels is North Avenue Beach (4.4 km).

Is there a spa on site at The Robey, Chicago, a Member of Design Hotels?

There's no onsite spa, but this property does offer services like massages.

Does The Robey, Chicago, a Member of Design Hotels have a pool?

The Robey, Chicago, a Member of Design Hotels has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM (Seasonal outdoor pool open from May to September).

What makes The Robey, Chicago, a Member of Design Hotels a romantic place to stay?

Poolside dining and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Robey, Chicago, a Member of Design Hotels.

Does The Robey, Chicago, a Member of Design Hotels serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Robey, Chicago, a Member of Design Hotels?

No, The Robey, Chicago, a Member of Design Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at The Robey, Chicago, a Member of Design Hotels?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Robey, Chicago, a Member of Design Hotels?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Robey, Chicago, a Member of Design Hotels?

No, only service animals are allowed.

The Robey, Chicago, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 857 reviews
Rating 8 - Good. 161 out of 857 reviews
Rating 6 - Okay. 47 out of 857 reviews
Rating 4 - Poor. 29 out of 857 reviews
Rating 2 - Terrible. 18 out of 857 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lincoln

Stayed 1 night in Aug 2024

10/10 Excellent

BRADLEY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is great place to launch a visit to Chicago. The rail is right around the corner and buses pass in all directions. There are so many great and affordable dining options within a short walk from the Hotel. The rooms are comfortable and clean. Most importantly, they are quiet which is something hard to find in the city. I plan to stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Can’t fault it!
Stayed 5 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Silas

Travelled with group
Disliked: Staff & service
Very Rude Staff
My friends and I were excited to go look at the view of Chicago from the Cabana Club on the 6th floor. After looking around for a few minutes, an extremely rude employee started walking towards us with a bad look on her face and when she got to the outdoor part said “You’re not allowed to be up here, it’s closed for a private party.” After telling her that neither my friends nor I were aware of this she rudely proclaimed that there was a sign on the first floor. We apologized for not knowing, or having seen the sign, and so we went back to our room. When we were back at the lobby subsequently, we found a sign next to the elevator that simply stated, “Closed for a private event”. But what happened to be closed for a private event was not actually indicated anywhere on this sign. It could have just as well been in reference to the Robey Cafe, which is right there in the hotel lobby only steps away from the sign. It was just very frustrating to get unrightfully chewed out by a member of the staff who had no intention of being forgiving or understanding of a simple mistake. I mean, god forbid we are able to use all of the amenities that are advertised to come with a stay that I pay my hard earned money for, right?
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great food!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dolores

Fabulous location. Could have used more shelves and storage in room especially bathroom. Chic but not practical.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
An absolute yes!
The Robey is an experience in itself. The rooms are amazing, the beds so comfortable, friendly staff, good restaurants, and great location. Unfortunately when our room was cleaned the coffee and cups, cream, etc…was not restocked. I called to the front desk but finally just went downstairs to the lobby and brought it up to the room. The only other issue we had was the tv did not work, not sure if it was the remote or the tv itself. I just think for $400+ a night there should not be issues. Regardless, it’s an amazing hotel and I would absolutely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with modern renovation. Public areas original.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Amenities
Have to say that we felt The Robey was overrated. For the same nightly rate we could have stayed at a modern 5 star hotel with way more ambiance. This hotel has a spectacular roof restaurant. The rooms are dated, small and badly amenity lacking. Next time The Pendry, Park Hyatt or the 4 Seasons. Room rates are almost the same.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 4 nights in Sep 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints other than the giant intersection outside the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip hotel in a great location!
My mom and I stayed in the double queen room for 3 nights and had a fantastic stay. The room was beautiful and modern, the people were SO friendly, and atmosphere of the hotel was very hip and the rooftop was one of the best I've seen in the city. All around a great experience and despite it being a bit pricey, it was worth it. Great location next to the L
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great, charming boutique hotel in Wicker Park within walking distance to same amazing restaurants. Would definitely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

6/10 Okay

Josh

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient location. The staff was hit and miss. Some of the people working at the front desk were not very friendly/warm and did not speak slowly or clearly when they were explaining things. I had to ask them to repeat what they said ... I am 40 years old and not hard of hearing. I would consider staying here in the future, but only if there are improvements to the staff and their attitude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and accommodating. The different bars and restaurants were fun and unique!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024