Europa Gatwick Hotel & Spa

3.0 star property
Crawley hotel in Maidenbower with fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Bar (on property)
Spa
Exterior
Executive Double Room

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    4 min drive
  • Hawth Theatre
    5 min drive
  • Tilgate Park
    8 min drive
  • London (LGW-Gatwick)
    7 min drive

Room options

Standard Double Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

Standard Twin Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Double Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Lodge Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 3
  • 1 Single Bed

Standard Single Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Crawley

At Europa Gatwick Hotel & Spa you'll be within a 20-minute stroll of High Weald and Worth St. Nicholas' Church. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the gym, Hot tub and sauna. Conference space and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this Maidenbower hotel include South Downs National Park and Surrey Hills.

What's nearby

  • Manor Royal Business Park - 3 min drive - 4.9 km
  • Tulley's Farm - 4 min drive - 4.5 km
  • Hawth Theatre - 5 min drive - 3.9 km
  • K2 Crawley Leisure Center - 7 min drive - 6.1 km
  • Tilgate Park - 8 min drive - 6.2 km

Getting around

  • Crawley Three Bridges Station - 3 min drive
  • Gatwick Airport (LGW) - 7 min drive

Restaurants

  • ‪Snooty Fox - ‬3 min drive
  • ‪The Hawth Park Inn - ‬4 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Coffee Zone - ‬3 min drive
  • ‪The Grasshopper - ‬6 min drive

About this property

Europa Gatwick Hotel & Spa

Crawley hotel in Maidenbower with fitness centre and sauna
As a guest of Europa Gatwick Hotel & Spa, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Europa Gatwick Hotel & Spa. Parking is available for a fee.

This Crawley hotel is smoke free.

  • 246 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Europa Gatwick Hotel & Spa offers 246 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transport

  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 

We should mention

  • Free WiFi in public areas is limited to 20 minutes per day.

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Frequently asked questions

What is the cancellation policy at Europa Gatwick Hotel & Spa?

Europa Gatwick Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Europa Gatwick Hotel & Spa?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Europa Gatwick Hotel & Spa on 19 Nov 2024 start from AU$115.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Europa Gatwick Hotel & Spa?

Yep, Europa Gatwick Hotel & Spa has a self car park for GBP 10 per day. Additionally there is extended parking for GBP 10 per day.

Does Europa Gatwick Hotel & Spa have a pool?

Europa Gatwick Hotel & Spa has an indoor pool.

Is Europa Gatwick Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Europa Gatwick Hotel & Spa is a hit with families.

Does Europa Gatwick Hotel & Spa serve breakfast?

You bet, full breakfast is available weekdays from 7 AM to 9:30 AM and weekends between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Europa Gatwick Hotel & Spa?

No, Europa Gatwick Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Europa Gatwick Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Europa Gatwick Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Europa Gatwick Hotel & Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 155 out of 1001 reviews" "
Rating 8 - Good. 174 out of 1001 reviews" "
Rating 6 - Okay. 222 out of 1001 reviews" "
Rating 4 - Poor. 188 out of 1001 reviews" "
Rating 2 - Terrible. 262 out of 1001 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Water was so hot it would have burned someone if they weren’t careful. Every last thing is charged.
Stayed 2 nights in Aug 2024

8/10 Good

Keira

Travelled with partner
Liked: Staff & service
The room was abit out dated but that is the only thing we could complain about. the bed was very comfortable pool and gym was amazing only £4
Stayed 2 nights in Aug 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely slow check in. No space in the car park. Room very loud with the bar nearby. Taps on the bath don’t work properly, only hot works.
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Amenities
Our shower was broken- staff were so friendly and immediately moved us to a new room. Dinner and breakfast buffets were affordable and delicious. Beautiful garden area to unwind at the end of the day. Would definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a great time! A little outdated but clean comfy room and fab breakfast!
Stayed 1 night in Aug 2024

6/10 Okay

Chenise

Stayed 1 night in Jul 2024

4/10 Poor

Keith

Travelled with partner
This place looks tired, and in need of a big renovation. The corridors smelt musty. The room was grubby Bathroom was tired Shower did not work Paid for breakfast, but a little choice of barely warm food.
Stayed 1 night in Aug 2024

6/10 Okay

Sanjay

Travelled with family
Very basic, ideal for a short stay
Stayed 1 night in Aug 2024

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, room comfort
Lovely Supper and Great Pool
Stayed 1 night in Jul 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst nights stay we’ve ever had
Our stay was absolutely terrible. The room was tiny and the bed like a miniature double and was about 2/3s of a queen size crammed into the smallest hotel room I’ve ever seen. There was loud dance music on in our corridor until 4:30am meaning we got no sleep. We called reception the first time and was told security had been out and not heard anything which was an impossibility. The 2nd time the security guard knocked on the persons door to tell them he was calling the police if it carried on then whilst talking to him knocked on our door (it was 4am) to inform us he’d spoken to him! The music never went off just got turned down but we could still hear it. Honestly the worse nights stay we’ve ever had anywhere. The car park is rented out to people going away so there is hardly any space to park & it’s absolutely packed. To top it all the toilet leaked out onto the bathroom floor every time you flushed it and I think they must have sacked the maintenance team as the hotel itself was very tired.
Stayed 1 night in Jul 2024

4/10 Poor

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Expect the worst and hope for the best.
Hotel staff were very friendly and welcoming, however the hotel needs a complete refurb. Communal areas need a total revamp. Lots of old, dark furniture. The room was dark and dingy and stank of stale cigarettes and weed. One of the towels had a brown stain on. It made the Travelodge look like Cinderella's castle! Not happy with the cleanliness at all but it was somewhere to lay my head for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Betty

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Could be Amazing BUT
Checkin very slow Parking not organised No labels on areas to indicate which number were there exiting lift The much advertised pool closed for children at 5 on a summer weekend and at 6 anyway Ridiculous Balcony was 4 inches wide and not accessible Water was hot and plentiful Towels were good Beds comfortable Pillows firm WIFI was 7 a day per person Extortionate Hotel badly signposted from M23 Sign obscured
Stayed 1 night in Jul 2024

8/10 Good

Ali

Business traveller
Liked: Staff & service, property conditions & facilities
For a three-star hotel, it's good. I arrived at 4:30 AM and did not get a good impression from the night staff, but the day staff were very friendly. The building is old, and the rooms are not great. The hotel has a pool, sauna, and other facilities. Overall, considering the price and if you are stuck at the airport and need a place to stay for the night, it's a good choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Travelled with partner
We liked everything good food great price friendly staff great facility’s and found the hotel very clean good hotel to book
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay at this hotel a great place
Stayed 1 night in Jul 2024

2/10 Terrible

Mame

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

E

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap and Misleading
Good points - Room was clean, good shower over bath and comfortable bed. Big car park and within easy reach of Gatwick. Bad points - Says ‘Free WiFi’ when you book. It’s not. What it should say is ‘Free WiFi in PUBLIC AREAS ONLY’ there is NO WiFi in the room unless you pay for it and it’s £7 for 24 hours per device. Shaver charger in bathroom broken. Telephone so crackly reception can’t hear you. Bedside lamp didn’t work. Couldn’t turn lights on or off from bed. Whilst showering in the morning the room smoke detector went off. Walls are so thin I heard snoring from one side and a conversation from the other. Single glazed window did nothing to cover the noise from the M23. None of the room doors fit too well. I had to slam mine to shut properly as did several other rooms on my floor. All that said it was cheap at £65 for the night, but you get what you pay for!
Stayed 1 night in Jul 2024

10/10 Excellent

Suvarna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place, we got late for breakfast one morning and they still let us take breakfasts and and more a plate full of breads they are kind.
Stayed 2 nights in Jul 2024

2/10 Terrible

Yvonne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
As soon as I sat on the bed the metal springs crunched and sprang to the top of the mattress so you could feel each spring. Couldn't sleep on it so we changed rooms. Wasn't happy when we found out that the 'soa' facilities were an extra cost, as was a towel. We're told that it was last entry at 6pm as they closed at 7pm, so we couldn't use it. So the next day we went to see the spa, there was a swimming pool but the jacuzzi was out of action and there was a tiny sauna in the changing rooms. We left the craft show at early 4pm so we could use the spa. But when we asked to go in, we were told it was already closed!! Really annoyed at the way we were dealt with by the manager who basically couldn't care less about customer relations! Only ONE member of staff smiled during our 2 night stay! Thoroughly miserable place
Stayed 2 nights in Jul 2024

4/10 Poor

Stu

Liked: Staff & service, room comfort
Disliked: Cleanliness
Better management required
The corridors on the groundfloor leading to rooms 1100 etc absolutely stinknof cigarette smoke. This is because the staff use an area accessed by the fire door as a smoking area despite numerous signs stating to the contrary. Staff will quite happily stand outside hotel room windows puffing their cancer sticks until tild not to by guests. They will then knock in guests doors asking whyvthey have taken a photograph... "you cant take photo of me" (they KNOW they are doing wrong).
Stayed 1 night in Jul 2024

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hmm.. first the good points. It’s relatively close to Gatwick airport I believe. The shower was powerful. Bad Points. Car Parks doubles as a Hotel along Stay so is packed. Rooms are dated, sparse, dirty and a family room has a 24” TV, Poor WiFi and doors/windows that don’t open more than 3“. Pure chaos in the evening with lots of noise, drunks, music etc. I saw security having to escort kids off the property who had decided to invade it at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cathrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024