See all properties
Save

Omni Los Angeles Hotel at California Plaza

4.5 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for Omni Los Angeles Hotel at California Plaza

Terrace/patio
Exterior
Lobby lounge
Premium bedding, pillow-top beds, in-room safe, desk
Deluxe Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Pool
The current price is AU$358
includes taxes & fees
25 May - 26 May

Explore the area

Map
251 S Olive St, Los Angeles, CA, 90012
  • Walt Disney Concert Hall
    ‪4 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Premier View)

Room, 1 King Bed (Premier View)

Room, 1 King Bed (Premier View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Premier View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Premier View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Accessible

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Exterior

Residence Inn By Marriott Long Beach

Long Beach
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,008 reviews
The price is AU$308
includes taxes & fees
26 May - 27 May
Residence Inn By Marriott Long Beach
Ad
Exterior

Hilton Pasadena

Pasadena
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,006 reviews
The price is AU$293
includes taxes & fees
26 May - 27 May
Hilton Pasadena
Ad
Breakfast, lunch, dinner served; French cuisine

Sofitel LA at Beverly Hills

Beverly Grove
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,510 reviews
The price is AU$528
includes taxes & fees
11 May - 12 May
Sofitel LA at Beverly Hills

About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at Omni Los Angeles Hotel at California Plaza. Within a short 5-minute stroll, you'll find The Broad and Walt Disney Concert Hall. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .A day of pampering can include deep-tissue massages, Swedish massages and facials. The coffee shop, Stance Coffee Bar, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include 21 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 30-minute walk of this Downtown Los Angeles hotel include L.A. Live and Crypto.com Arena.

What's nearby

  • Walt Disney Concert Hall - 4 min walk - 0.4 km
  • L.A. Live - 2 min drive - 2.0 km
  • Crypto.com Arena - 2 min drive - 2.3 km
  • Los Angeles Convention Center - 3 min drive - 2.6 km
  • Dodger Stadium - 7 min drive - 4.7 km

Getting around

  • Grand Avenue Arts/Bunker Hill Station - 5 min walk
  • Los Angeles Cal State Station - 7 min drive
  • Los Angeles Intl. (LAX) - 38 min drive

Restaurants

  • ‪G&B - ‬3 min walk
  • ‪La Cita Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Vespaio - ‬4 min walk
  • ‪Danny Boy’s Famous Original - ‬6 min walk

About this property

Omni Los Angeles Hotel at California Plaza

Luxury hotel with 24-hour fitness centre and spa services
Omni Los Angeles Hotel at California Plaza offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 21 meeting rooms. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Omni Los Angeles Hotel at California Plaza. Parking is available for a fee.

This Los Angeles hotel is smoke free.

  • 453 guestrooms or units
  • 17 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Omni Los Angeles Hotel at California Plaza offers 453 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Languages

English, Japanese, Spanish

Similar properties

Outdoor pool

The Westin Bonaventure Hotel and Suites, Los Angeles

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 2,591 reviews
The price is AU$291
includes taxes & fees
11 May - 12 May
The Westin Bonaventure Hotel and Suites, Los Angeles
Hypo-allergenic bedding, down duvets, minibar, in-room safe

InterContinental Los Angeles Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 2,412 reviews
The price is AU$407
includes taxes & fees
27 May - 28 May
InterContinental Los Angeles Downtown by IHG
Lobby

Biltmore Los Angeles

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 2,837 reviews
The price is AU$327
includes taxes & fees
1 May - 2 May
Biltmore Los Angeles
Exterior

Hotel Indigo Los Angeles Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,085 reviews
The price is AU$314
includes taxes & fees
26 May - 27 May
Hotel Indigo Los Angeles Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 19 to 28 for adults and USD 19 to 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Noe Restaurant
  • Stance Coffee Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 21 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 116 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.68 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19.00 to 28.00 for adults and USD 19.00 to 28.00 for children
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 116 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Omni Hotel Los Angeles California Plaza
Omni Los Angeles California Plaza
Omni Los Angeles Hotel California Plaza
Omni Los Angeles Hotel California Plaza
Omni Los Angeles California Plaza
Hotel Omni Los Angeles Hotel at California Plaza Los Angeles
Los Angeles Omni Los Angeles Hotel at California Plaza Hotel
Hotel Omni Los Angeles Hotel at California Plaza
Omni Los Angeles Hotel at California Plaza Los Angeles
Omni Hotel
Omni
Omni Los Angeles Hotel at California Plaza Hotel
Omni Los Angeles Hotel at California Plaza Los Angeles
Omni Los Angeles Hotel at California Plaza Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Omni Los Angeles Hotel at California Plaza?

Omni Los Angeles Hotel at California Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Los Angeles Hotel at California Plaza?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Omni Los Angeles Hotel at California Plaza on 25 May 2025 start from AU$294.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Los Angeles Hotel at California Plaza?

Yep, Omni Los Angeles Hotel at California Plaza has valet parking with in/out privileges for USD 65 per day.

Is there a spa on site at Omni Los Angeles Hotel at California Plaza?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

Does Omni Los Angeles Hotel at California Plaza have a pool?

Omni Los Angeles Hotel at California Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Omni Los Angeles Hotel at California Plaza a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Omni Los Angeles Hotel at California Plaza.

Is Omni Los Angeles Hotel at California Plaza family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Los Angeles Hotel at California Plaza is a hit with families.

Does Omni Los Angeles Hotel at California Plaza serve breakfast?

Yeah, full breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Omni Los Angeles Hotel at California Plaza?

No, Omni Los Angeles Hotel at California Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Los Angeles Hotel at California Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Omni Los Angeles Hotel at California Plaza?

Check-in begins at 4 PM. Check-out time is noon.

Omni Los Angeles Hotel at California Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1674 out of 2265 reviews
Rating 8 - Good. 351 out of 2265 reviews
Rating 6 - Okay. 113 out of 2265 reviews
Rating 4 - Poor. 60 out of 2265 reviews
Rating 2 - Terrible. 67 out of 2265 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, Itasca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very clean
Stayed 3 nights in Jan 2025

4/10 Poor

maria, san diego

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service
Stayed 1 night in Dec 2024

6/10 Okay

Tiombe

Business traveller
Disliked: Cleanliness, room comfort

Outdated fixtures; not very clean. The bed appear clean

Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Paola

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Quite dissappointing

I recently stayed at the Omni Hotel and, unfortunately, my experience was not as smooth as I had hoped. While the property itself was well-maintained, there were two major areas of disappointment. First, there was no staff available to assist with luggage upon checkout. Additionally, we were not allowed to use the luggage carts ourselves, which created unnecessary inconvenience. Second, and more concerning, was the poor treatment my colleague received at the front desk. They had simply requested an hour-long extension for check-out, but the staff member was unnecessarily rude and dismissive. This was particularly embarrassing as the person they mistreated was the soloist for the performance the night before—a guest deserving of respect and courtesy. While I appreciate the hotel's amenities, these interactions left a negative impression. Customer service is a critical part of any stay, and I hope the Omni Hotel takes this feedback into account to ensure a more welcoming experience for all guests.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jiles

Stayed 5 nights in Jan 2025

10/10 Excellent

Tony, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel made my family's stay wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dlaquan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Huang

Stayed 1 night in Oct 2024

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest services and property is well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everyone was extremely helpful and friendly. The food was great and the room clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but I did wish I knew about the destination fee in advance
Stayed 2 nights in Jan 2025

8/10 Good

Ryan

Stayed 1 night in Jan 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Staff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Quan

Stayed 3 nights in Jan 2025

10/10 Excellent

Guido

Stayed 3 nights in Jan 2025

2/10 Terrible

Courtney

Travelled with family, Travelled with group
Disliked: Staff & service
The hotel was nice but as far as staff, we had problems. We received 3 different phone calls stating we were being too loud. 2 kids were already sleep and just 2 adults up. We were sitting on the bed having a normal conversation. The staff member threatened to kick us out if he had to call again. We were so confused. We told the staff to come to the room without us knowing so he could check the noise levels. He said NO and keep it down. We travel 4-5 times a year and we know hotel etiquette. The kids are 16-17 so nobody was “running around” it was just so rude and for them to just assume we were the loud ones because we are black is just annoying. This was not the way we wanted to spend our birthday
Stayed 1 night in Jan 2025

10/10 Excellent

mariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mariam, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was excellent. Centrally located and comfortable place to stay.
Stayed 1 night in Jan 2025