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Andaz by Hyatt Palm Jumeirah

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Andaz by Hyatt Palm Jumeirah

Exterior
Andaz, Deluxe Room, 2 Single Beds
Meeting facility
Lobby
Premium bedding, down duvets, in-room safe, individually decorated
Reviews
9.0

Wonderful

Popular amenities

  • On private beach
  • Restaurant
  • Breakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068
  • Popular LocationNakheel Mall8 min walk
  • Popular LocationAquaventure6 min drive
  • Popular LocationMarina Beach14 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 291 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince)

Suite (Prince)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room with Free Breakfast & Dinner only from 7pm to 8.30 pm

King Room with Free Breakfast & Dinner only from 7pm to 8.30 pm

King Room with Free Breakfast & Dinner only from 7pm to 8.30 pm

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Room with Sea View

Andaz Room with Sea View

Andaz Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Andaz Family Connecting Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Andaz Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Room

Andaz Room

Andaz Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room
Hilton Dubai Palm Jumeirah
On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (284)
The price is AU$215
for 1 night
includes taxes & fees
14 July - 15 July
Hilton Dubai Palm Jumeirah

About the area

Dubai

A luxury stay in Dubai awaits you at Andaz by Hyatt Palm Jumeirah. Within steps you'll find Palm Islands and The View at The Palm. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Ora Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, The Locale, serves international cuisine and is open for breakfast, lunch and dinner. KnoX is the hotel's own bar, serving drinks along with dinner and light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and steam room. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Palm Jumeirah hotel include Aquaventure and Dubai Marina Mall.

What's nearby

  • Nakheel Mall - 8 min walk
  • Aquaventure - 6 min drive
  • Dubai Marina Mall - 8 min drive
  • Burj Al Arab - 11 min drive
  • Marina Beach - 14 min drive

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪Sushisamba - ‬8 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Depachika Food Hall - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Andaz Dubai The Palm - ‬2 min walk

About this property

Andaz by Hyatt Palm Jumeirah

Luxury hotel on the beach, with 2 outdoor swimming pools
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Andaz by Hyatt Palm Jumeirah, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 216 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
Andaz by Hyatt Palm Jumeirah offers 216 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ora Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 140 for adults and AED 70 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andaz Lounge
  • KnoX
  • La Coco
  • The Locale

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Andaz by Hyatt Palm Jumeirah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz by Hyatt – Palm Jumeirah
Andaz by Hyatt Palm Jumeirah Hotel
Andaz by Hyatt Palm Jumeirah Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz by Hyatt Palm Jumeirah Hotel Dubai

Frequently asked questions

What is the cancellation policy at Andaz by Hyatt Palm Jumeirah?

Andaz by Hyatt Palm Jumeirah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz by Hyatt Palm Jumeirah?

As of 30 June 2024, prices found for a 1-night stay for 2 adults at Andaz by Hyatt Palm Jumeirah on 1 July 2024 start from AU$222.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz by Hyatt Palm Jumeirah?

Yep, Andaz by Hyatt Palm Jumeirah has a free self car park.

Are there any beaches close to Andaz by Hyatt Palm Jumeirah?

The closest beach to Andaz by Hyatt Palm Jumeirah is Marina Beach (3.1 km).

Is there a spa on site at Andaz by Hyatt Palm Jumeirah?

Yep, Ora Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Andaz by Hyatt Palm Jumeirah have a pool?

Andaz by Hyatt Palm Jumeirah has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:30 AM to 8:00 PM.

What luxury perks are available at Andaz by Hyatt Palm Jumeirah?

Andaz by Hyatt Palm Jumeirah features an infinity pool, a private beach and 2 poolside bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Andaz by Hyatt Palm Jumeirah a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Andaz by Hyatt Palm Jumeirah.

Is Andaz by Hyatt Palm Jumeirah family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Andaz by Hyatt Palm Jumeirah is a hit with families.

Does Andaz by Hyatt Palm Jumeirah serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Andaz by Hyatt Palm Jumeirah?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Andaz by Hyatt Palm Jumeirah?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Andaz by Hyatt Palm Jumeirah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Andaz by Hyatt Palm Jumeirah?

No, pets and service animals are not allowed.

Andaz by Hyatt Palm Jumeirah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 177 reviews" "
Rating 8 - Good. 35 out of 177 reviews" "
Rating 6 - Okay. 8 out of 177 reviews" "
Rating 4 - Poor. 6 out of 177 reviews" "
Rating 2 - Terrible. 9 out of 177 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Viajamos a muchos hoteles pero este hotel tiene un excelente balance entre precio ubicación y servicio para las personas que piensan viajar a Dubai y quieren estar en la Palmera este lugar es el mejor evitando todo el tráfico que conlleva llegar hasta el fondo de la Palmera además tiene un centro comercial cruzando la calle Que le ofrece muchas opciones . El mejor restaurante asiático lo tiene este hotel se llama asia Asia, restaurante mexicano Coco en la playa ademas los desayunos tienen una variedad entre un buffet asiático Mediterráneo y americano. Tuvimos un pequeño incidente en la habitación que se cayó la cortina cuando llamamos inmediatamente solucionaron el problema el servicio de concierto nos hizo excelentes recomendaciones en restaurantes y atracciones.
Stayed 9 nights in Mar 2024

10/10 Excellent

TODD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Andaz went above and beyond to make our vacation one to remember. Having restaurants on the property made dining so convenient. Transportation was easy to access. I could not believe how quiet our room was. It felt like we were the only ones at the hotel which made sleeping very easy. We will definitely be back.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ameera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Andaz hotel break
Staff very friendly, room very comfortable. A very enjoyable experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Elsie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our home away from home in Dubai. The staff have become like family and we love it here. This is always our top place to stay when we are in town.
Stayed 1 night in Jan 2024

10/10 Excellent

brian

Stayed 2 nights in Jan 2024

10/10 Excellent

Shezma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel. Their spa is exceptional and the beach is just wow! We will definitely be coming back. Loved it. Staff are very helpful with great customer service, especially Mustafa was very helpful throughout our stay!!
Stayed 1 night in Dec 2023

6/10 Okay

KAZI

Liked: Staff & service
Disliked: Property conditions & facilities
Looks better in photos. Room finishing poor quality

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Hotel staff was amazing. Food was excellent. Beautiful quiet beach.
Stayed 7 nights in Nov 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean property with friendly staff and great pools and access to beach!
Stayed 7 nights in Nov 2023

10/10 Excellent

Veronika

Stayed 4 nights in Nov 2023

10/10 Excellent

Shaied

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with amazing views!

10/10 Excellent

Noshad Chaudhry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with unique artwork/ calligraphy deco. Very nice helpful staff always greet you with a smile. Made you very welcome throughout the stay. Customer service given was top priority. Ideal location 20-30mins drive to all the main attractions. Private Taxi service available at the door step.
Stayed 9 nights in Nov 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant stay. Plenty of offer in the Palm, but our stay was outstanding.
Stayed 7 nights in Nov 2023

8/10 Good

Mohammad

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very good with great decorations
Stayed 3 nights in Nov 2023

8/10 Good

Canan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andaz is well appointed although worth noting that the large pool area is shared with two large adjoining residence buildings. The Andaz lacks restaurant options and does not have a late bar during the week. The pool is large and beach area nice. Its nice hotel but not tops in terms of service but managers were responsive to issues - good but not oustanding.
Stayed 3 nights in Nov 2023

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired hotel kept going by lovely people
The hotel is now very dated. The amenities are ok with a nice gardens and main pool, but falling far below what might be expected from a 5* experience. The site is predominantly residences who have access to poolside gym and other areas which are aggressively signed as off limits to hotel guests (and contribute to you feeling a second class citizen). The restaurant is well situated in the middle with a good variety of choices, but is also the thoroughfare from the hotel side and check-in to the pool area so you need to chose where you sit. The rooms were also very tired with parts falling off / poorly patched up. The hotel gym is very small and limited. On the positive side, the staff were helpful and genuinely tried their best to fix / explain, but ultimately little they can do to improve the hotel. In summary, for the same price, there are better hotels on the Palm for the same money with better facilities. As the manager of the poolside bar said to me when I asked if I can use the changing room showers “No - they haven’t worked since I’ve been here, I don’t know why” - kind of sums it up for the Andaz
Stayed 4 nights in Oct 2023

4/10 Poor

Avery

Stayed 3 nights in Oct 2023

8/10 Good

Camille, New City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and large pool are a little far from the hotel. Need more deawer space in the room
Stayed 5 nights in Oct 2023

10/10 Excellent

mostafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very pleasant and supportive, Ahmed in the reception was extremely helpful, breakfast was delicious, room service are very fast , the only concern that facilities close early
Stayed 3 nights in Oct 2023

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place,good service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Auric Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andaz Staycation
Had a staycation weekend and it was awesome. Rooms were spotless clean. Checking in was very smooth and the staff very friendly
Stayed 3 nights in Aug 2023

10/10 Excellent

Hassan Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Vinodhini, London

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the design of this property,
Stayed 1 night in Aug 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023