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Mövenpick Hotel Apartments Downtown Dubai

Family-friendly Dubai hotel in Downtown Dubai with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel Apartments Downtown Dubai

Exterior
Exterior
Penthouse, Multiple Beds | Terrace/patio
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Housekeeping
The price is AU$327
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Al Ohood Street, Dubai, 413779
  • KidZania
    10 min walk
  • Dubai Mall
    11 min walk
  • Souk al Bahar
    13 min walk
  • Dubai (DXB-Dubai Intl.)
    18 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 101 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Apartment, 3 Bedrooms, Connecting Rooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Apartment, 3 Bedrooms, Connecting Rooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 105 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Penthouse, Multiple Beds

Penthouse, Multiple Beds

Penthouse, Multiple Beds

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 265 sq m
  • City view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, View (Burj Khalifa View)

Apartment, 1 Bedroom (Burj Khalifa View)

Apartment, 1 Bedroom, View (Burj Khalifa View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View (Burj Khalifa View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, View (Burj Khalifa View)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Pool
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4.7 out of 5, Exceptional, (1004)
The price is AU$437
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Mövenpick Hotel Apartments Downtown Dubai. Within just a 15-minute stroll, you'll find Dubai Mall and Souk al Bahar. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Bien All-Day-Dining, serves international cuisine and is open for breakfast, lunch and dinner. Oasis Pool Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna, kids' swimming pool and free pool cabanas. 2691 square feet (250 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and massage/treatment rooms. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 30-minute walk of this Downtown Dubai hotel include Dubai Fountain and Dubai Opera.

What's nearby

  • Dubai Mall - 11 min walk
  • Dubai Fountain - 13 min walk
  • Burj Khalifa - 4 min drive
  • City Walk - 4 min drive
  • Dubai World Trade Centre - 6 min drive

Getting around

  • Dubai Trolley Station 1 Tram Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 18 min drive

Restaurants

  • ‪Karamna Alkhaleej restaurant & Gahwa - ‬8 min walk
  • ‪Café De Paris - ‬9 min walk
  • ‪PizzaExpress Kidzania - ‬10 min walk
  • ‪Duomo Dubai - ‬6 min walk
  • ‪KOI Thé - ‬11 min walk

About this property

Mövenpick Hotel Apartments Downtown Dubai

Family-friendly Dubai hotel in Downtown Dubai with a full-service spa
Mövenpick Hotel Apartments Downtown Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the family-friendly Mövenpick Hotel Apartments Downtown Dubai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Dubai hotel.

  • 1 building
  • 244 guestrooms or units
  • 19 levels
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2018
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Mövenpick Hotel Apartments Downtown Dubai offers 244 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Osen has 1 treatment room. Services include massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Spanish, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 85 for adults and AED 42.50 for children
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bien All-Day-Dining
  • Oasis Pool Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Late-night room service
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Apartments Downtown Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per person, per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 85 for adults and from AED 42.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mövenpick Hotel Apartments
Mövenpick Downtown Dubai
Movenpick Apartments Dubai
Mövenpick Hotel Apartments Downtown Dubai Hotel
Mövenpick Hotel Apartments Downtown Dubai Dubai
Mövenpick Hotel Apartments Downtown Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Apartments Downtown Dubai?

Mövenpick Hotel Apartments Downtown Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Apartments Downtown Dubai?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Apartments Downtown Dubai on 23 Dec 2024 start from AU$320.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Apartments Downtown Dubai?

Yep, Mövenpick Hotel Apartments Downtown Dubai has a free self car park and free valet parking.

Are there any beaches close to Mövenpick Hotel Apartments Downtown Dubai?

The closest beach to Mövenpick Hotel Apartments Downtown Dubai is Marina Beach (18.9 km).

Is there a spa on site at Mövenpick Hotel Apartments Downtown Dubai?

Yep, Osen is available for guests. You'll enjoy services like massages.

Does Mövenpick Hotel Apartments Downtown Dubai have a pool?

Mövenpick Hotel Apartments Downtown Dubai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7 AM to 10:00 PM.

What luxury perks are available at Mövenpick Hotel Apartments Downtown Dubai?

Mövenpick Hotel Apartments Downtown Dubai features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes Mövenpick Hotel Apartments Downtown Dubai a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Apartments Downtown Dubai.

Is Mövenpick Hotel Apartments Downtown Dubai family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Apartments Downtown Dubai is a hit with families.

Does Mövenpick Hotel Apartments Downtown Dubai serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mövenpick Hotel Apartments Downtown Dubai?

No, Mövenpick Hotel Apartments Downtown Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Mövenpick Hotel Apartments Downtown Dubai?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Apartments Downtown Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Apartments Downtown Dubai?

No, pets and service animals are not allowed.

Mövenpick Hotel Apartments Downtown Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 266 reviews" "
Rating 8 - Good. 62 out of 266 reviews" "
Rating 6 - Okay. 16 out of 266 reviews" "
Rating 4 - Poor. 4 out of 266 reviews" "
Rating 2 - Terrible. 5 out of 266 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and location
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Imtiaz

Stayed 1 night in Jul 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location
Stayed 4 nights in Apr 2024

10/10 Excellent

BASSAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments for families
Lovely apts for family two or three bedroom with hotels standards steps from Dubai Mall & restaurants, nice staff & welcoming.
Stayed 4 nights in Jun 2024

8/10 Good

Yousef

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Summer Trip
Everything thing was great except the air conditioner was so low and bad specially we r in the summer.
Stayed 6 nights in Jun 2024

10/10 Excellent

Zelalem

Liked: Cleanliness, staff & service, property conditions & facilities
Very Polite and friendly staff, Sandra,Yam, Mitch, May and the rest of the dining room staff are very welcoming and also the staff from the reception to cleaning crews are great.
Stayed 9 nights in May 2024

8/10 Good

Jamshid

Stayed 2 nights in May 2024

10/10 Excellent

Ka Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are nice and helpful. Free upgrade to suite
Stayed 2 nights in Apr 2024

10/10 Excellent

Aida Aboonasr, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a lovely place to stay
Stayed 7 nights in Mar 2024

2/10 Terrible

Alexey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price does not correspond to the quality at al
The hotel does not pull in 5 stars in any way: old, strongly smelling of cigarette smoke rooms (although they booked a non-smoking room), poor breakfast, poor service (the room key often did not work, I had to spend a lot of time at the reception), wifi is very slow. The only advantage of the hotel is its proximity to the Dubai mall. The price does not correspond to the quality at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Houssam

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly great if you are on business and don’t want to pay big money for hotels
Stayed 4 nights in Jan 2024

10/10 Excellent

Lornale

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. It was a friendly atmosphere, accommodating and such excellent service
Stayed 5 nights in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent and the shower w a s amazing. Lol Perfect location to the Dubai Mall and plenty to do around and getting around was easy.
Stayed 2 nights in Mar 2024

2/10 Terrible

Hussein

Stayed 1 night in Feb 2024

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will choose it again Depending on price
the hotel location is good and it's next to dubai wall, you can walk easily, a lot of super markets around the hotel,they refused to upgrade me or give free breakfast, They were a scourge in this, unfortunately, but they are not obligated, although there are hotels that gave the customer this
Stayed 5 nights in Feb 2024

10/10 Excellent

hari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Musaed

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was very good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and utilities. Great service.
Stayed 7 nights in Oct 2023

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great,only a 100 metres walk to a side entrance to Dubai Mall. Two small general store within 50 metres of the Hotel very handy if you are staying in apartment.Only 20 minutes walk through Dubai Mall to Burj Khalifa Tower..

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Uri

Travelled with family
Liked: Staff & service
The room had a smell of cigarettes and after they changed it to a room with dirty linen
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a simple yet satisfactory stay.
Stayed 15 nights in Aug 2023

10/10 Excellent

nematullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Hwazen

Travelled with family
Liked: Cleanliness, staff & service
Having visited this hotel often and frequently come back time and time again I’d have to say after having a break for over a year from the hotel I could see the standards had unfortunately dropped. If you’re looking for more of a self service property then perfect. Self serve towels at the pool, hale your own taxi, open your own doors entering the hotel, in the heat of June waiting for the waiter to come over and offer water at the pool didn’t happen until they were waved down which took 10-15mins. This would all be fine if it was advertised as services apartments but it’s still for the word hotel on the name. location is fab! Staff are truly lovely and helpful but need training. There seems to be a huge emphasis on Google reviews being pestered by several staff members to scan the we code and leave a review.
Stayed 7 nights in Jun 2023