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Citymax Bur Dubai

3.0 star property
Hotel with 2 restaurants, near BurJuman Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Billiards
Sports bar
Exterior
Lobby lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Kuwait Street Mankhool Area, Dubai
  • BurJuman Mall
    15 min walk
  • Meena Bazaar
    2 min drive
  • Textile Souk
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Room options

View all photos for Family Inter-Connecting Rooms

In-room safe, individually furnished, desk, laptop workspace

Family Inter-Connecting Rooms

Highlights

Individually furnished
Air conditioning
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Double Room

In-room safe, individually furnished, desk, laptop workspace

Family Double Room

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Sofa bed
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually furnished, desk, laptop workspace

Classic Double Room

Highlights

Individually furnished
Air conditioning
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Individually furnished
Air conditioning
HDTV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Dubai

Citymax Bur Dubai places you in the centre of Dubai, within a 30-minute stroll of BurJuman Mall and Textile Souk. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a poolside bar. .The buffet restaurant, CityCafe, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 3-property class Bur Dubai hotel, you'll be 2 km (1.3 mi) from Dubai Museum and 3.4 km (2.1 mi) from Gold Souk.

What's nearby

  • BurJuman Mall - 15 min walk
  • Dubai Museum - 2 min drive
  • Dubai Cruise Terminal - 3 min drive
  • Gold Souk - 6 min drive
  • Dubai Mall - 7 min drive

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬2 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Citymax Bur Dubai

Hotel with 2 restaurants, near BurJuman Mall
Citymax Bur Dubai offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 691 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2010
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Citymax Bur Dubai offers 691 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 40 for adults and from AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Citymax Bur Dubai?

Citymax Bur Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citymax Bur Dubai?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Citymax Bur Dubai on 18 Nov 2024 start from AU$154.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citymax Bur Dubai?

Onsite parking is limited.

Are there any beaches close to Citymax Bur Dubai?

The closest beach to Citymax Bur Dubai is Kite Beach (12 km).

Does Citymax Bur Dubai have a pool?

Citymax Bur Dubai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Citymax Bur Dubai serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Citymax Bur Dubai?

No, Citymax Bur Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Citymax Bur Dubai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Citymax Bur Dubai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citymax Bur Dubai?

No, pets and service animals are not allowed.

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 952 reviews" "
Rating 8 - Good. 394 out of 952 reviews" "
Rating 6 - Okay. 247 out of 952 reviews" "
Rating 4 - Poor. 65 out of 952 reviews" "
Rating 2 - Terrible. 51 out of 952 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveller
Disliked: Staff & service
Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

8/10 Good

Abdulrazak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is a good option to stay again and again
Stayed 10 nights in Sep 2022

6/10 Okay

Amit

Business traveller
Disliked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022

10/10 Excellent

Pablo L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

10/10 Excellent

sola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and see it ..so cool
This is the best place to stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..good place
Amazing place to stay
Stayed 7 nights in Jul 2021

6/10 Okay

Mr Maxamed

Stayed 11 nights in Oct 2021

6/10 Okay

jumana

Liked: Staff & service
Disliked: Amenities
Stayed 12 nights in Sep 2021

8/10 Good

Lury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citimax Bur Dubai
Very good hotel. Affordable price, clean and good bedroom. Breakfast must be improved.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Rooms are a bit small, however the most annoying part of this hotel are the pillows. Those are the most uncomfortable pillows I've ever experienced in a hotel. They're inflated and bulky with no give. I could not sleep well and my neck was sore in the morning. The hotel had no other options. I would have stayed another couple of days, but I had to switch hotels cause of that.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Max Hotel Kuwait St The Good, The Bad, Ugly
I like City Max, Kuwait St. Ive been choosing this hotel for years. I know you cant eliminate all noise even during the daytime but this hotel has been a little noisy. Doing room renovations and also major construction all around. At night on my floor a parent disrespectful to other guests lets her little one make a lot of noise, running up and down the hallway, shouting and screaming. Even the mother is loud she just doesn't care. Its not the child's fault its the mothers. Usually after midnight last night it lasted until around 0230 am. Im thinking the mother is working somewhere in Dubai and lives here with the daughter because their gone all day.
Stayed 21 nights in Jun 2021

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2021

10/10 Excellent

Amisha

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021