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Al Habtoor Grand Resort, Autograph Collection®

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Habtoor Grand Resort, Autograph Collection®

Exterior
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Club Suite, 1 Bedroom
Daily buffet breakfast (AED 150 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Hot tub
  • Pool
  • Room service
  • Spa
The price is AU$569
includes taxes & fees
14 Jan - 15 Jan 2025

Explore the area

Map
Al Falea Street, Jumeirah Beach, Dubai, 24454
  • The Walk
    5 min walk
  • Little Lamb Hot Pot
    2 min walk
  • Jumeirah Beach Residence 1 Tram Stop
    12 min walk
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 139 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 1 King Bed, Smoking, Partial Ocean View

LCD TV

Family Suite, 1 King Bed, Smoking, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Partial Ocean View (Tower)

Room, 1 King Bed, Smoking, Partial Ocean View (Tower)

Room, 1 King Bed, Smoking, Partial Ocean View (Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Oceanfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Smoking, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Smoking, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Smoking, Partial Ocean View (Tower)

Family Room, 2 Single Beds, Smoking, Partial Ocean View (Tower)

Family Room, 2 Single Beds, Smoking, Partial Ocean View (Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

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About the area

Dubai

A luxury stay in Dubai awaits you at Al Habtoor Grand Resort, Autograph Collection®. Within just a 10-minute stroll, you'll find popular attractions like Marina Beach and The Walk. Highlights at this beachfront hotel include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Elixir Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The Underground Pub is the hotel's own sports bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and marina. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Dubai Marina hotel include Dubai Marina Mall and Ibn Battuta Mall.

What's nearby

  • The Walk - 5 min walk
  • Skydive Dubai - 9 min walk
  • Marina Beach - 10 min walk
  • Dubai Marina Mall - 5 min drive
  • Bluewaters Island - 9 min drive

Getting around

  • Jumeirah Beach Residence 1 Tram Stop - 12 min walk
  • Dubai (DWC-Al Maktoum Intl.) - 36 min drive

Restaurants

  • ‪The Underground - ‬2 min walk
  • ‪Little Lamb Hot Pot - ‬2 min walk
  • ‪Siddharta Lounge by Buddha-Bar - ‬4 min walk
  • ‪Buddha Bar - ‬5 min walk
  • ‪Habtoor GRAND CLUB LOUNGE AND 25TH FLOOR - ‬2 min walk

About this property

Al Habtoor Grand Resort, Autograph Collection®

Luxury hotel on the beach, with 2 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Al Habtoor Grand Resort, Autograph Collection®, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 342 guestrooms or units
  • 25 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Al Habtoor Grand Resort, Autograph Collection® offers 342 accommodations with minibars and espresso makers. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Elixir Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 150 per person
  • 2 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Dhiyafa Grand Kitchen
  • Luciano's
  • The Underground Pub

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • 4 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 29 August 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Habtoor Grand Resort, Autograph Collection®

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 183.75 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 150 per person
  • Rollaway bed fee: AED 183.75 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Habtoor Beach Resort
Habtoor
Habtoor Beach
Habtoor Beach Resort
Habtoor Grand
Habtoor Grand Beach
Habtoor Grand Beach Dubai
Habtoor Grand Beach Resort
Habtoor Grand Beach Resort Dubai
Habtoor Resort
Habtoor Grand Resort Autograph Collection Dubai
Habtoor Grand Resort Autograph Collection
Habtoor Grand Autograph Collection Dubai
Habtoor Grand Autograph Collection
Habtoor Grand Beach Resort Autograph Collection Dubai
Habtoor Grand Beach Resort Autograph Collection
Habtoor Grand Beach Autograph Collection Dubai
Habtoor Grand Beach Autograph Collection

Frequently asked questions

What is the cancellation policy at Al Habtoor Grand Resort, Autograph Collection®?

Al Habtoor Grand Resort, Autograph Collection® offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Habtoor Grand Resort, Autograph Collection®?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Al Habtoor Grand Resort, Autograph Collection® on 14 Jan 2025 start from AU$560.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Habtoor Grand Resort, Autograph Collection®?

Yep, Al Habtoor Grand Resort, Autograph Collection® has a free self car park and free valet parking.

Are there any beaches close to Al Habtoor Grand Resort, Autograph Collection®?

Yep, Al Habtoor Grand Resort, Autograph Collection® is a short 10-minute walk from Marina Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Al Habtoor Grand Resort, Autograph Collection®?

Yep, Elixir Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Al Habtoor Grand Resort, Autograph Collection® have a pool?

Al Habtoor Grand Resort, Autograph Collection® has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Al Habtoor Grand Resort, Autograph Collection® have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Al Habtoor Grand Resort, Autograph Collection®?

Al Habtoor Grand Resort, Autograph Collection® features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, 24-hour room service and espresso makers.

What makes Al Habtoor Grand Resort, Autograph Collection® a romantic place to stay?

1 hot tub and a private beach, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Al Habtoor Grand Resort, Autograph Collection®.

Is Al Habtoor Grand Resort, Autograph Collection® family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Al Habtoor Grand Resort, Autograph Collection® is a hit with families.

Does Al Habtoor Grand Resort, Autograph Collection® serve breakfast?

You bet, buffet brekkie is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Al Habtoor Grand Resort, Autograph Collection®?

No, Al Habtoor Grand Resort, Autograph Collection® does not offer an airport shuttle service.

Is there a bar or restaurant at Al Habtoor Grand Resort, Autograph Collection®?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Al Habtoor Grand Resort, Autograph Collection®?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Al Habtoor Grand Resort, Autograph Collection®?

No, pets and service animals are not allowed.

Al Habtoor Grand Resort, Autograph Collection® Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 56 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. All the staff were very friendly thanks to mayat in the club lounge who looked after us always smiling and friendly and aman on reception who checked us in. Will definitely be back soon
Stayed 5 nights in Sep 2024

10/10 Excellent

Abdullatif

Stayed 3 nights in Sep 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 8 nights in Aug 2024

10/10 Excellent

Christine

Stayed 3 nights in Aug 2024

10/10 Excellent

BIBI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not recommend this hotel enough. From the beginning to the end of my stay, everyone was so professional, kind, helpful, friendly, polite, courteous. The facilities and cleanliness is outstanding. The gentleman in the little shop is so kind and helpful. I can not wait to return, miss everyone. To all the staff at Al Habtoor Grand Resort, thank you for making our stay memorable!
Stayed 7 nights in Aug 2024

4/10 Poor

alec

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff make this hotel and some of the food places in the Half Board option, particular mentions to Raneem who is a diamond in trying to resolve issues, Abhisek and Rohan at the Pool bar, Sofia, Myat and Matti in the Club lounge all went the extra mile and should be applauded. However, the hotel itself is maintained but looking dated in the rooms and lifts, contractors were rude in the pool bar, Luciano’s was always empty and had no atmosphere so I didn’t go. But, the biggest issue is the sheer duplicity of the hotel l, they provided a note on check in regarding the infinity pool and was due to open that day, but didn’t. No broadcast on the tv page or any communication until I complained, similarly other facilities aren’t open or in maintenance, which is required but nothing is communicated. The worse being the massive building site for the Residences Tower which is right next to the only pool (which is too small for the crowd of people and needs upgrading too with missing tiles and general wear and tear) and more building the other side and when there’s works at 3am keeping you awake in the last few days it’s an issue. I understand there’s a lot of building and the hotel can’t control some, but they should not misrepresent the hotel with unopened facilities but intrusive building, there should be better communication - I addressed this and they said there were disclaimers, but that was a lie and the building works is only just starting, so will take a while. Never again
Stayed 12 nights in Aug 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, great staff and option's.
Stayed 27 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The experience staying at the Grand Habtour was overall very good. We appreciated especially the friendly and helpful staff and the high standard of the rooms, (although we would appreciated a balcony). Some points of improvement are the breakfast, as we thought it had a very limited range of selection.
Stayed 10 nights in Jul 2024

2/10 Terrible

Raneya

Disliked: Property conditions & facilities
I recently checked into Al-Habtoor Autograph in Dubai on Saturday for my university graduation, and my experience has been highly disappointing. Upon arrival, I was surprised to find that I had been assigned a lady specifically for sales products. While communicating with her, I attempted to arrange a discount. She refused and, to my astonishment, suggested that I go to another hotel if I didn’t like Royal Meridien. Despite escalating this issue to management, no resolution was provided. The following day, I encountered a second incident. At 8 o’clock in the morning, the cleaners began vacuuming and talking loudly in the corridor, disrupting my sleep. Furthermore, today I was awakened early by maintenance staff working near my room. This lack of consideration for guest comfort is unacceptable. Additionally, my experience with the hotel’s amenities was equally unsatisfactory. When I visited the sauna and steam room, neither were operational. I informed the attendant, who promised to call maintenance, but no one followed up or took action. I also communicated this to the fitness center staff, requesting to be notified once the facilities were working, but received no response. The level of service, communication, and care for guests at this hotel is severely lacking. I am extremely disappointed with Al-Habtoor Autograph in Dubai. Despite extending my stay by one night to try and relax, the persistent issues and lack of support have made my stay anything but restful.
Stayed 1 night in Jun 2024

10/10 Excellent

hussain ali, Kuwait

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacations
Stayed 3 nights in Jun 2024

2/10 Terrible

Raneya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recentchecked into Al-Habtoor Autograph in Dubai on Saturday for my university graduation, and my experience has been highly disappointing. Upon arrival, I was surprised to find that I had been assigned a lady specifically for sales products. While communicating with her, I attempted to arrange a discount. She refused and, to my astonishment, suggested that I go to another hotel if I didn’t like Royal Meridien. Despite escalating this issue to management, no resolution was provided. The following day, I encountered a second incident. At 8 o’clock in the morning, the cleaners began vacuuming and talking loudly in the corridor, disrupting my sleep. Furthermore, today I was awakened early by maintenance staff working near my room. This lack of consideration for guest comfort is unacceptable. Additionally, my experience with the hotel’s amenities was equally unsatisfactory. When I visited the sauna and steam room, neither were operational. I informed the attendant, who promised to call maintenance, but no one followed up or took action. I also communicated this to the fitness center staff, requesting to be notified once the facilities were working, but received no response. The level of service, communication, and care for guests at this hotel is severely lacking. I am extremely disappointed with Al-Habtoor Autograph in Dubai. Despite extending my stay by one night to try and relax, the persistent issues and lack of support have made my stay anything but restful
Stayed 3 nights in Jun 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Always excellent 6th time I’ve stayed in the Habtoor
Stayed 6 nights in Jun 2024

10/10 Excellent

Ivan

Stayed 1 night in Jun 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this property.
Stayed 5 nights in May 2024

10/10 Excellent

Muhammad Hassan, Fartown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay staff is so attentive. Everything you need under once roof. Abu on concierge is tru asset to the hotel. Very helpful and knowledgeable.
Stayed 7 nights in May 2024

10/10 Excellent

kiyoul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSEPH, North Caulfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has everything you can hope for if you are looking for a short stay. No need to leave
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love Happy Hour!
This is the first time we’ve ever returned to a hotel the place is so good! It’s not the most modern in Dubai but the people really make this place special! A big, big positive about the hotel is the Club Lounge, everyone working there are a credit to the hotel, from the ever smiling Manager and his waiting staff to the chef’s in the kitchen, they all play a part in creating a great space!
Stayed 4 nights in May 2024

10/10 Excellent

Christopher Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 9 nights in Apr 2024

4/10 Poor

Mona

Disliked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rate all aspects of the Habtoor Grand Resort very good to excellent. Had no issues whatsoever during our 10 day stay. Highly recommend the premises.
Stayed 10 nights in Mar 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top beachfront hotel
Great hotel with amazing location and amenities. Perfect service by the staff, super breakfast, impressive beachfront. We visit this hotel for the second time - the first time we got an upgrade, that won our hearts. We are sorry that this time we were refused this, though we were celebrating an anniversary.
Stayed 3 nights in Mar 2024