Hilton Dubai The Walk

4.0 star property
On private beach with outdoor pool, near The Walk

Photo gallery for Hilton Dubai The Walk

View from property
Executive lounge
4 Bedroom Royal Suite | Living area
Boating
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is AU$228
includes taxes & fees
18 May - 19 May

Explore the area

Map
Tower B The Walk, Jumeirah Beach Residence, Dubai, 2431
  • The Walk
    ‪1 min walk‬
  • Marina Beach
    ‪3 min walk‬
  • Dubai Marina Mall
    ‪14 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

Studio, 1 King Bed

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dishwasher
Flat-screen TV
  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sea view
  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 145 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sea view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 2 Single Beds, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Select Comfort bed
  • Sea view
  • 49.6 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Studio, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 259 sq m
  • Sleeps 8
  • 3 King Beds and 1 Single Bed

Studio, 1 King Bed, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sea view
  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

4 Bedroom Royal Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 259 sq m
  • Sleeps 8
  • 4 King Beds

Loft, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sea view
  • 152 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 259 sq m
  • Sleeps 8
  • 3 King Beds and 1 Single Bed

Family Suite, 4 Bedrooms, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sea view
  • 259 sq m
  • Sleeps 8
  • 3 King Beds and 1 Single Bed

Family Suite, 2 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 2145.4 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Suite, 3 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sea view
  • 175 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Loft, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sea view
  • 152 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Select Comfort bed
  • 49.6 sq m
  • Sleeps 3
  • 2 Single Beds

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 175 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Studio (2 Pax) Sea View

  • Sleeps 2

Studio Courtyard View Twin

  • Sleeps 2

Single Studio Courtyard View (1Ad)

  • Sleeps 1

Triple Studio Courtyard View (3Ad)

  • Sleeps 3

Double Studio

  • Sleeps 2

Studio (2Ad+1Ch) Sea View

  • Sleeps 3

Studio (3 Pax) Sea View

  • Sleeps 3

Studio Sea View 1Pax

  • Sleeps 1

Double Studio Courtyard View (2Ad+1Ch)

  • Sleeps 3

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About the area

Dubai

A family-friendly stay in Dubai awaits you at Hilton Dubai The Walk. You'll be within steps of The Walk and within a short 5-minute stroll of Marina Beach. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and a private beach. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Hartisan, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 15-minute drive of this 4-property class Dubai Marina hotel include Dubai Marina Mall and Wild Wadi Water Park.

What's nearby

  • The Walk - 1 min walk - 0.0 km
  • Marina Beach - 3 min walk - 0.3 km
  • Dubai Marina Mall - 14 min walk - 1.3 km
  • Skydive Dubai - 6 min drive - 3.7 km
  • Mall of the Emirates - 12 min drive - 10.3 km

Getting around

  • Jumeirah Beach Residence 1 Tram Stop - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 35 min drive

Restaurants

  • ‪Empire Lounge - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Allo BEIRUT - ‬2 min walk
  • ‪Arabica - ‬1 min walk
  • ‪Il Caffe di Roma - ‬2 min walk

About this property

Hilton Dubai The Walk

On private beach with outdoor pool, near The Walk
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hilton Dubai The Walk, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as parasailing and sailing.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a children's pool and a steam room. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 362 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
Hilton Dubai The Walk offers 362 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually decorated. Select Comfort beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: AED 110 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hartisan
  • Pure Sky Lounge
  • The Grape Escape

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 110 per person
  • Airport shuttle fee: AED 250 per vehicle (one-way)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hilton Dubai Jumeirah Residences
Hilton Residences
Jumeirah Hilton Residences
Hilton Dubai Walk Aparthotel
Hilton Walk Aparthotel
Hilton Dubai Walk
Hilton Walk
Hilton Dubai Walk Hotel
Hilton Walk Hotel
Hilton Dubai The Walk Dubai
Hilton Dubai The Walk Resort
Hilton Dubai The Walk Resort Dubai

Frequently asked questions

What is the cancellation policy at Hilton Dubai The Walk?

Hilton Dubai The Walk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Dubai The Walk?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Dubai The Walk on 18 May 2025 start from AU$221.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Dubai The Walk?

Yep, Hilton Dubai The Walk has a free self car park.

Are there any beaches close to Hilton Dubai The Walk?

Yep, Hilton Dubai The Walk is a short 3-minute walk from Marina Beach. Fun beach activities include snorkelling, parasailing and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hilton Dubai The Walk?

Yep, there is an onsite spa at Hilton Dubai The Walk. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Dubai The Walk have a pool?

Hilton Dubai The Walk has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hilton Dubai The Walk?

Hilton Dubai The Walk features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Hilton Dubai The Walk a romantic place to stay?

Ocean-view dining and a private beach, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Dubai The Walk.

Is Hilton Dubai The Walk family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hilton Dubai The Walk is a hit with families.

Are there hot tubs in the rooms at Hilton Dubai The Walk?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Dubai The Walk serve breakfast?

You bet, buffet brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hilton Dubai The Walk?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Dubai The Walk?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Dubai The Walk?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Dubai The Walk?

No, pets are not allowed.

Hilton Dubai The Walk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Malik

Travelled with family
Disliked: Property conditions & facilities, room comfort

Old hotel

Quite outdated hotel, lifts take ages to come up or down.etc
Stayed 4 nights in Jan 2025

6/10 Okay

Ibrahim

Travelled with family and small children
Disliked: Staff & service
The staff was not cooperative as expected One toilet was lacking the heated water i called them to fix it but there was no good response, for 7 days they did nothing about it
Stayed 5 nights in Jan 2025

10/10 Excellent

ELISABETE, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Definitely recommend.
Stayed 1 night in Jan 2025

4/10 Poor

Nadia T, Portland

Too crowded, not enough elevators,
Stayed 3 nights in Jan 2025

2/10 Terrible

Faraz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Zainab

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 7 nights in Dec 2024

6/10 Okay

Raymond

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

not so pleasant

it was bad sevice from the time we want to check -in, we came about 2.00pm, we order 3 rooms but the lady said checked in time 3.00pm, the we go back out to find some food and came back at 3.00pm sharp, and the only room that ready was 2 room, they tell us straight in our face that we cant checked in for the third and must come back again for the 3rd room. why she dont just checked them in first, just do the documents first. we had our tour dessert safari that afternoon, so we have to leave them, no point arguing. then come to the breakfast time tommorow morning,the elevator was not enough to accomodate full booking capacity, we must wait about 10 minutes just to go down to the lobby during 9.30am from 6th floor. ended up we take the stairs. we also found water leakage infront of room 502. it was quite a lot. the only thing is good from this hotel is the location, top notch location they even had their private beach section, so to play on the beach it was very comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had one meal at this hotel for breakfast, food was cold and there were flies around the food, thankfully with the package we could eat at the sister Hilton hotel and had the rest of our meals there, food was warm and was a nicer environment to eat at that hotel. Property was clean and staff were friendly and helpful. Lifts were terrible, often had a long wait and lifts regularly stopped on floors when nobody was waiting. Nice hotel, spacious apartments in a good location but not sure we would stay again
Stayed 5 nights in Dec 2024

10/10 Excellent

Pratik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment condition was excellent, clean and spacious. Swimming pool was nice and not busy and was heated. The private beach was lovely but a bit small and sunbeds were quite close together. Kids room was nice but the games room was unattended by staff so there were some kids misbehaving and abusing the facilities. Overall it was great and would comeback again
Stayed 10 nights in Dec 2024

10/10 Excellent

Vinod, RICHMOND

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

osama

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Stayed 5 nights in Nov 2024

10/10 Excellent

MARNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected…

Great room, friendly service and a good breakfast.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and friendly, great staff. Good location on the Marina/Walk.
Stayed 5 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful stay. Friendly staff. Clean facilities, convenient and accessible to shopping, restaurants and transportation.
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out I can’t find fault. A special thank you to all the staff and especially the FOH and rooms teams. Made my birthday extra special. With chocolate cake overload! Already looking for our return. Thank you to the wonderful team.
Stayed 5 nights in Nov 2024

8/10 Good

KAMINI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property anyone could ask for. - Location / Staff / facilities. Special thanks to the Housekeeping team, who did their duties wholeheartedly. Had 2 issues which I think were quite disturbing: 1. Type of room - initially not given what we had booked & paid for a month in advance. One of the check in staff was rude and said cannot do anything about it. After a few minutes of argument, another staff realised my concern & allocated the correct room but we couldn’t move in until 5:30 pm. So a day wasted. 2. discrimination - Being brown skinned, we were on various occasions asked if we were staying at the hotel to use the private beach / pool facilities (unlike majority of the other guests).
Stayed 6 nights in Nov 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to stay there when traveling to Dubai.
Stayed 6 nights in Nov 2024

10/10 Excellent

claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great on B&B basis

Happy and dissapointed at the same time.....we booked a 4 bed suite via hotels.com on a half board basis...room and cleaning staff were fabulous, Breakfast food and staff were second to none...Pools and beach areas were excellent (shared with Hilton JBH) so great hotel if you dont have food allergy....our daughter is allergic to dairy and gluton and while the hotels will tell you in their reply that they cater for all requirements they actually dont !! In Hartison buffet we found grilled chicken she could eat but nothing else but salad so twice we asked 2 chefs if they could do some boiled rice....point blank no was the reply...after dinner i did complain and was told by head chef that they would put some on for her (after dinner) Wave breaker refused to do some grilled chicken for her when we asked and to add insult we ordered water at 11 euro a bottle they brought 3 glassed as 'she wasnt eating' ..... this attitude by the hotel was in danger of ruining our week so we decided not to try again so ate out where she had no issue being catered for.....so to sum up if i was ever to go back and i doubt i would it would be on a B&B basis as Breakfast staff catered for her fantastically well ..Also to note on checkout wasnt even asked if we enjoyed our stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, good location
Stayed 4 nights in Nov 2024