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Raffles The Palm

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Premium Club Room with Terrace and Lounge Access T1D
Lobby
Exterior
Premium Club Room with Terrace and Lounge Access T1D

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • On private beach
The current price is AU$856
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Aquaventure
    ā€Ŗ6 min driveā€¬
  • The Walk
    ā€Ŗ15 min driveā€¬
  • Marina Beach
    ā€Ŗ19 min driveā€¬
  • Dubai (DXB-Dubai Intl.)
    ā€Ŗ47 min driveā€¬

Room options

View all photos for Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Garden Walk)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 Double Bed (Garden Walk)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Twin

Premium bedding, down duvets, minibar, in-room safe

Premier Ocean Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Royal Villa with Private Rooftop Pool

Raffles Royal Villa with Private Rooftop Pool

Raffles Royal Villa with Private Rooftop Pool

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
  • 950 sq m
  • Sleeps 10
  • 4 King Beds and 2 Large Single Beds

View all photos for Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 330 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room with Terrace and Lounge Access T1D

Premium Club Room with Terrace and Lounge Access T1D

Premium Club Room with Terrace and Lounge Access T1D

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 203 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Palm View With balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Palm View With balcony

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Raffles, Club Twin Room, 2 Twin Beds, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Twin Room, 2 Twin Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Raffles, Club Room, 1 King Bed

Raffles, Club Room, 1 King Bed

Raffles, Club Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Club Palm View Twin With balcony and Lounge Access

Raffles Club Palm View Twin With balcony and Lounge Access

Raffles Club Palm View Twin With balcony and Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Palm View Room With balcony

Premier Palm View Room With balcony

Premier Palm View Room With balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 163 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden Walk

Premium bedding, down duvets, minibar, in-room safe

Premier Garden Walk

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed, Balcony (Ocean)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 Double Bed, Balcony (Ocean)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean

Premium bedding, down duvets, minibar, in-room safe

Premier Ocean

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 220 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1006)
The price is AU$591
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Jumeirah Zabeel Saray Dubai

About the area

Dubai

A luxury stay in Dubai awaits you at Raffles The Palm. You'll be steps from Palm Islands and 2.9 km (1.8 mi) from Lost Chambers Aquarium. Highlights at this beachfront hotel include 4 restaurants, a full-service spa and a private beach. .A relaxing visit to Cinq Mondes can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Matagi, is open for dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and Turkish bath/hammam. 6458 square feet (600 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and Aquaventure.

What's nearby

  • Aquaventure - 6 min drive
  • Nakheel Mall - 9 min drive
  • Dubai Marina Mall - 13 min drive
  • The Walk - 15 min drive
  • Marina Beach - 19 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive

Restaurants

  • ā€ŖAl Safadi - ā€¬8 min drive
  • ā€ŖTh8 Palm Dubai Beach Resort - ā€¬15 min walk
  • ā€ŖTh8 Palm beach bar - ā€¬12 min walk
  • ā€ŖW Lounge - ā€¬7 min walk
  • ā€ŖAkira Back - ā€¬8 min walk

About this property

Raffles The Palm

Luxury hotel on the beach, with outdoor pool
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm such as an outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 369 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 100
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Raffles The Palm offers 369 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 48-inch Smart televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cinq Mondes has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BlĆ¼thner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles The Palm

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

What is the cancellation policy at Raffles The Palm?

Raffles The Palm offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles The Palm?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Raffles The Palm on 10 Mar 2025 start from AU$847.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles The Palm?

Yep, Raffles The Palm has a free self car park and free valet parking.

Are there any beaches close to Raffles The Palm?

The closest beach to Raffles The Palm is Marina Beach (3.8 km).

Is there a spa on site at Raffles The Palm?

Yep, Cinq Mondes is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Raffles The Palm have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Raffles The Palm?

Raffles The Palm features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and espresso makers.

What makes Raffles The Palm a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Raffles The Palm.

Is Raffles The Palm family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Raffles The Palm is a hit with families.

Are there hot tubs in the rooms at Raffles The Palm?

No, but there are deep-soaking baths in the guestrooms.

Does Raffles The Palm serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Raffles The Palm?

No, Raffles The Palm does not offer an airport shuttle service.

Is there a bar or restaurant at Raffles The Palm?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Raffles The Palm?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Raffles The Palm?

No, pets and service animals are not allowed.

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 126 reviews
Rating 8 - Good. 13 out of 126 reviews
Rating 6 - Okay. 1 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Baiju

Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

iain, Youngsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining, evening entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Echo

Liked: Staff & service, property conditions & facilities
Idyllic hotel and value for money spacious rooms 9/10 will give to the property will recommend it without a doubt
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 4 nights in Oct 2024

8/10 Good

nataliia

Stayed 5 nights in Oct 2024

10/10 Excellent

Souvik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fnu

Stayed 2 nights in Sep 2024

10/10 Excellent

Tak Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, the view is good, and the price/performance ratio is good怂
Stayed 2 nights in Oct 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and property!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Hine

Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Ahmed, Riyadh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels. Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Stayed 4 nights in Sep 2024

6/10 Okay

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice. But I didnā€™t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean. The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the itā€™s location at the top of the Palm Jumeirah. Beyond that this is the best property Iā€™ve had the pleasure at staying at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anuj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!
Stayed 4 nights in Aug 2024

4/10 Poor

Yuru

Disliked: Staff & service, amenities, property conditions & facilities
Two main problems: 1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double. 2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy. There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Stayed 1 night in Aug 2024

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel, itā€™s beautiful and the service was absolutely fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kamaldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Gor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2024

10/10 Excellent

muaadh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tamara, Covington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was top notch.. The staff was attentive, pool was clean, refreshments and food was good.. I definitely like that one of the restaurants was a buffet. Room attendant was also awesome, the whole atmosphere was a vibe. Will definitely return again.
Stayed 5 nights in Jul 2024