Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Waterslide
Free minibar, in-room safe, desk, blackout curtains
7 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Dolphin Discovery
    7 min walk
  • CEDAM Museum
    10 min walk
  • Puerto Aventuras Marina
    11 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    22 min drive

Room options

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Deluxe Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Swim Out Double

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Suite Marina View King with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Swim Out King

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 8
  • 1 King Bed

Preferred Club Family Swim Out (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Family Room Marina View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Family Room Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Special Deal -ROH

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Puerto Aventuras

A luxury stay in Puerto Aventuras awaits you at Dreams Aventuras Riviera Maya - All Inclusive. You'll be 0.9 km (0.6 mi) from Puerto Aventuras Marina and 16.3 km (10.1 mi) from Xplor Theme Park. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at DREAMS SPA BY PEVONIA can include massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and marina. 1646 square feet (153 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4.5-property class Puerto Aventuras property include Akumal Ecological Center and Xcaret Eco Theme Park.

What's nearby

  • Dolphin Discovery - 7 min walk
  • Puerto Aventuras Marina - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Blu Riviera Maya - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Nauti Burro - ‬8 min walk
  • ‪Ayami - ‬10 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Dreams Aventuras Riviera Maya - All Inclusive was completed in May 2021.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1646 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

DREAMS SPA BY PEVONIA has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on 19 Nov 2024 start from AU$751.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive is a short 11-minute walk from Oasis Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, DREAMS SPA BY PEVONIA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Dreams Aventuras Riviera Maya - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Dreams Aventuras Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Aventuras Riviera Maya - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Aventuras Riviera Maya - All Inclusive.

Is Dreams Aventuras Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Dreams Aventuras Riviera Maya - All Inclusive is a hit with families.

Does Dreams Aventuras Riviera Maya - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Dreams Aventuras Riviera Maya - All Inclusive?

No, Dreams Aventuras Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Aventuras Riviera Maya - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Aventuras Riviera Maya - All Inclusive?

Dogs are welcome at Dreams Aventuras Riviera Maya - All Inclusive, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Aventuras Riviera Maya - All Inclusive?

There is a golf course next to Dreams Aventuras Riviera Maya - All Inclusive.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 362 reviews" "
Rating 8 - Good. 83 out of 362 reviews" "
Rating 6 - Okay. 49 out of 362 reviews" "
Rating 4 - Poor. 20 out of 362 reviews" "
Rating 2 - Terrible. 17 out of 362 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florian

Travelled with family
Liked: Amenities, property conditions & facilities
Safe
Stayed 12 nights in Jul 2024

8/10 Good

David, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio perfecto, comida muy rica con muy bien sabor, muchas actividades, mucha variedad de comida y bebidas.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
Stayed 5 nights in Jun 2024

10/10 Excellent

Tamra

Stayed 6 nights in Jun 2024

10/10 Excellent

Annesia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we thought it was in Tulum, despite the distance from the airport and Tulum….this resort is 10/10.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheyrice

Travelled with partner
Liked: Amenities
Victoria our Room service lady was phenomenal best experience we have ever had! We were celebrating our 50th wedding anniversary and she and Maya our concierge were perfect and bent over backwards to make our stay wonderful. Thank everyone from us Larry and Cheyrice
Stayed 3 nights in Jun 2024

6/10 Okay

Maria de Lourdes Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options and friendly staff. No issues.
Stayed 4 nights in Jun 2024

8/10 Good

Lisa Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Stayed 7 nights in Jun 2024

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! We had a very good time, food and drinks were amazing. Preferred service and pool super 👌
Stayed 4 nights in Jun 2024

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 5 nights in Jun 2024

8/10 Good

Harpreet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Dreams was a great vacation but it is a much smaller resort which I did like. This limits your choices for food. However it also means you’re not walking a mile or two every time you want to go to the pool. The beach isn’t a real beach, not a downside for me personally as my family and I prefer the pool but I know many would find that off putting. As for food, we tried the grill, the Mexican restaurant and the Italian and since we don’t do sea food on vacations we did not go to any other place. The food was great - nothing compared to a Sandals or some other 5 star resorts but you get what you pay for.
Stayed 6 nights in May 2024

10/10 Excellent

Carolina Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen personal
Stayed 4 nights in May 2024

10/10 Excellent

wesley e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded Great food bes was very nice Had problem with A/C but they compensated me for that Would return But did not receive any Hyatt points for stay because i booked with expida
Stayed 10 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

KARA LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
Stayed 7 nights in Apr 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, love a la carte restaurant with no reservation and the food was great. All employees very nice like: Yanine, all reception team. Raul, Eleno, Paulina, Javier, Piero, Ángel, Octavio, Amado. All reception team. Wilbert. Excellent!! We never had this excellent experience in the Riviera Maya Resorts. THANK YOU!
Stayed 4 nights in Apr 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 4 nights in Apr 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I liked everything in this property. Everyone (staff) went above and beyond to make our vacation wonderful.
Stayed 2 nights in Apr 2024

8/10 Good

Wai Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience especially their staffs are all very friendly and kind. Food choices are well, although we have some stomach problems, probably better to stay with meat instead of seafood options. Pools and beach area are very kids friendly, room is always clean and tidy. Check in and out are easy. Night shows are also interesting and enjoyable. All the hotel staffs put in a lot of effort to make this resort a memorable place for families. The resort is close to key attractions in Rivera Maya. We didn’t leave the resort to explore the peurto adventuras area because our children are still young, but would have been a great day activity for couples. Will go back with kids again.
Stayed 8 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
Stayed 6 nights in Apr 2024

8/10 Good

Shannon Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7/10 for me. The property was beautiful, the beach was nice, spa was enjoyable, comfy rooms and the staff were excellent, especially Paulina. The problem for us (and others we talked to) was the food. It was very inconsistent, you’d get one thing one day, something the next and would be different portions or flavor (also applies to drinks). The food was hardly ever hot and things that were supposed to be crispy seemed like they sat for a while. I also did not like the pool food options, especially for preferred side. I’ve never been to a Mexican resort with limited Mexican food and just an awful pool menu. I don’t want hamburgers, hot dogs and 4 other not great options when I’m on vacation. I also felt that for lunch there should be no problem ordering from the Oceana menu to have at the pool. Having to go in and sit for nachos is weird. To be honest the food alone in the whole resort would deter me from coming back, which is a bummer because they have a lot of restaurant choices for being a smaller resort. We talked to others who frequent Dreams and said it was better before Hyatt bought them. I also wish there was a way for preferred members to get top shelf alcohol at the restaurants or other bars. Overall we did have a good stay, but there needs to be some improvements.
Stayed 6 nights in Apr 2024

8/10 Good

Cathy

Stayed 6 nights in Mar 2024