Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
2 outdoor pools, free pool cabanas, pool umbrellas
Free minibar, in-room safe, desk, blackout curtains
Beach bar
Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
The current price is AU$604
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Dolphin Discovery
    ‪7 min walk‬
  • Puerto Aventuras Marina
    ‪11 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪259 min drive‬

Room options

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Deluxe Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Swim Out Double

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Suite Marina View King with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Swim Out King

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

Preferred Club Family Swim Out (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Family Room Marina View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Family Room Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Spring Deal - ROH

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Puerto Aventuras

A luxury stay in Puerto Aventuras awaits you at Dreams Aventuras Riviera Maya - All Inclusive. You'll be 0.9 km (0.6 mi) from Puerto Aventuras Marina and 16.3 km (10.1 mi) from Xplor Theme Park. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at DREAMS SPA BY PEVONIA can include massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and marina. 1646 square feet (153 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4.5-property class Puerto Aventuras property include Akumal Ecological Center and Xcaret Eco Theme Park.

What's nearby

  • Dolphin Discovery - 7 min walk - 0.6 km
  • Puerto Aventuras Marina - 11 min walk - 0.9 km
  • Oasis Beach - 11 min walk - 1.0 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.4 km
  • Blu Riviera Maya - 6 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Dreams Aventuras Riviera Maya - All Inclusive was completed in May 2021.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1646 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

DREAMS SPA BY PEVONIA has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on 6 Apr 2025 start from AU$604.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive is a short 11-minute walk from Oasis Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, DREAMS SPA BY PEVONIA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Dreams Aventuras Riviera Maya - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Dreams Aventuras Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Aventuras Riviera Maya - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Aventuras Riviera Maya - All Inclusive.

Is Dreams Aventuras Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Dreams Aventuras Riviera Maya - All Inclusive is a hit with families.

Does Dreams Aventuras Riviera Maya - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Dreams Aventuras Riviera Maya - All Inclusive?

No, Dreams Aventuras Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Aventuras Riviera Maya - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Aventuras Riviera Maya - All Inclusive?

Dogs are welcome at Dreams Aventuras Riviera Maya - All Inclusive, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Aventuras Riviera Maya - All Inclusive?

There is a golf course next to Dreams Aventuras Riviera Maya - All Inclusive.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 398 reviews
Rating 8 - Good. 93 out of 398 reviews
Rating 6 - Okay. 56 out of 398 reviews
Rating 4 - Poor. 20 out of 398 reviews
Rating 2 - Terrible. 19 out of 398 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vesna

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rick

Stayed 7 nights in Nov 2024

10/10 Excellent

Shamika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Size, entire staff was great. In a gated community. Perfect vacation!
Stayed 5 nights in Nov 2024

6/10 Okay

Robert Joseph

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
Stayed 3 nights in Nov 2024

10/10 Excellent

BRETT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, not a bad one on the property. Room wasn’t quite what we thought we were getting but overall great experience
Stayed 5 nights in Nov 2024

6/10 Okay

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
Stayed 5 nights in Nov 2024

2/10 Terrible

Juan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
Stayed 4 nights in Nov 2024

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 7 nights in Oct 2024

6/10 Okay

Dwayne H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok
Stayed 7 nights in Nov 2024

10/10 Excellent

Brad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in November 2024 and couldnt be happier with our choice to visit Dreams Aventuras. There were not many reviews or videos/pictures I could find from the perspective of a young family of 4, so here’s mine. We are a decently travelled family with a 4 and 7 y.o. Pros - Property - smaller in scale and everything you could want/need (amenities, gym, spa, golf nearby, game room, bars, etc); everything was very well maintained, clean and really well appointed in finishes and decor - Preferred access - recommend to have access to nice/quiet pool and restaurant meals you can’t get with regular hotel fee - Service - can’t echo this one enough!! The staff went above and beyond for us (except housekeeping - but more on that later); and they even helped us celebrate some special occasions. (Anniversary and birthday) A very special thank you to our concierge who helped set up a very very special birthday for my daughter, Olive. THANK YOU!!! Things I didn’t really like… - Housekeeping - we found the hours of service to be very challenging. We often did not have our room cleaned/turned over all day until 4 pm, and on 3 occasions they were not done well into the evening (6-7 pm), one of which we had to call to request service. - Indoor games/bars - I didn’t think this was a huge deal given the type of trip we were on, but there were not many options after 11 pm apart from the disco/club. It would have been nice to have a few TV screens, pool table and bar set up somewhere
Stayed 6 nights in Nov 2024

10/10 Excellent

Marlene L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how attentive and friendly staff was, will definitely visit again thank you 🙏
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goto putero adventuras 2-3x a year. Best hotel in the "community" will be back again. Guys and gals in the lobby bar/snack area are the best.
Stayed 8 nights in Oct 2024

8/10 Good

Charmaine, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Mail

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michaela Georgina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i wish all the restaurants were open due to the construction on site there was a small food selection, overall good experience with staff and property cleanliness!
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very attentive. My daughter bumped her head at the pool on the first day and everybody wanted to help and asked after her for the duration
Stayed 2 nights in Sep 2024

10/10 Excellent

Leandro Del

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the food may not be the best quality other than that you’ll have a great time!
Stayed 7 nights in Sep 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everting was excelent
Stayed 7 nights in Sep 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Dale Wood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation in the hotel Dreams Aventuras was wonderful.The hotel and our room were beautiful.The room was daily cleaned and supplied.The food was so tasty and delicious and always freshly made.The staffing was always nice, polite and helpful.There was an entertaining room and poll for the kids with lot's of activities inside the room and on the beach.The girls that were working in the entertaining room were so nice,kind and gentle with the kids.My daughter was very happy.I highly recommend this hotel to everyone and I hope we'll be having our next vacation there again 😊
Stayed 5 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

ELIZER TITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time , staff was amazing everyone was great would definitely go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful , family oriented food & drink options. Safe place to stay.
Stayed 4 nights in Jun 2024