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Grand Palladium Vallarta Resort & Spa - All Inclusive

4.0 star property
Family-friendly property on the beach, with 2 outdoor pools

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Lobby
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
The current price is AU$462
includes taxes & fees
11 May - 12 May

Explore the area

Map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    ‪20 min walk‬
  • Destiladeras Beach
    ‪5 min drive‬
  • Punta Mita Golf Club
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • Beach view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View

Deluxe Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • Beach view
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • Ocean view
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

About the area

Punta de Mita

An all-inclusive stay in Punta de Mita awaits you at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll be 1.6 km (1 mi) from Punta de Mita Beach and 4.9 km (3 mi) from El Anclote Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a conference centre. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Punta de Mita property include Destiladeras Beach and Litibu Golf Course.

What's nearby

  • Punta de Mita Beach - 20 min walk - 1.7 km
  • Destiladeras Beach - 5 min drive - 5.0 km
  • Litibu Golf Course - 6 min drive - 7.1 km
  • Punta Mita Golf Club - 7 min drive - 6.5 km
  • El Anclote Beach - 7 min drive - 5.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Manatees Pool Lounge - ‬3 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Árbol - ‬7 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Punta de Mita property is smoke free.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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The price is AU$385
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 30 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on 11 May 2025 start from AU$462.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive is a short 20-minute walk from Punta de Mita Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll enjoy services like beachside massages.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Vallarta Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

Is Grand Palladium Vallarta Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Vallarta Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive serve breakfast?

Sure does, free buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, Grand Palladium Vallarta Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at Grand Palladium Vallarta Resort & Spa - All Inclusive's 5 restaurants.

What time are check-in & check-out at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alma, Solvang

Liked: Cleanliness, staff & service, property conditions & facilities
Worth doing the spa message when you get there
Stayed 2 nights in Jan 2025

10/10 Excellent

Berenice, la Puente

Stayed 4 nights in Jan 2025

8/10 Good

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Magali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this hotel. We surfed just in front, which is extremely rare. The food was good and everything was just perfect.
Stayed 4 nights in Oct 2024

2/10 Terrible

Norma Mcintosh

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property is outdated the staff were rude not all but some. The cleaning staff in the rooms were amazing. The food in the buffet wasn’t great. The breakfast food was pretty good. But the rest looked very much like it had been remade into other dishes from The night before. The travel club me. We’re all very pushy trying to get onto invest into a hotel. The coffee (espresso) machine in the main bar was broken. Only Nescafé coffee out of a machine not good. Mexico has great Coffee beans they need to use Their own coffee. One bar for drinks at night to order from. If you went into the sports bar the waitresses had to go to The main bar to get drinks.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great place for surfing consistent 2-3 foot breaks all day can rent surf boards. Great staff would say a solid 4 star seaprt with a 5 star experiance very probable. We would come back so that tells you something
Stayed 7 nights in Jan 2025

2/10 Terrible

JENNIFER, ALHAMBRA

Travelled with partner
Disliked: Amenities
This hotel is NOT a 4 or 5 star hotel. Maybe a 3 and being generous. Trash left by the guest everywhere, the hotel is super old, the bed was horrible, stayed there for 6 nights and I didn’t sleep well cuz the beds and pillow are so old and uncomfortable. The pool is soo small and soo crowed is not enjoyable at all, in 3 different occasions/days they didn’t have towels. It was impossible to get reservations to the three restaurants they have, as the app only allows you to book one day in advance. We had the new year day dinner at the Portofino, which was terrible to say the least , our reservation was at 8:30 and we only got the main dish around 9:40 and it was cold. The only good thing this hotel has lucky for us was the Buffett. So sadly, pretty bad experience for the expensive price we paid.
Stayed 6 nights in Dec 2024

2/10 Terrible

Renee

Stayed 3 nights in Dec 2024

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience !!
Stayed 2 nights in Dec 2024

4/10 Poor

Wanda

Stayed 7 nights in Dec 2024

8/10 Good

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything overall was great. Friendly staff, yummy food. Loved the quiet pool… we spent all 10 days there. Lots of walking up/down which was okay for us. Hotel was stairs only. The only thing that made me uneasy is that there was a motion sensor in our room- I’m not sure what it was for but would love to know. That alone would make me not stay there again. Room was clean, A/C worked. Entertainment wasn’t very good, we just brought cards down to the common area in the evenings and did our own thing instead. Transportation from the hotel could have been better (there are not any shuttles that take you from airport to resort like most)

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful people and excellent food selections, but facility a bit tired and dated. Also, insufficient capacity at beach/poolside for people wanting deck/lounge chairs.
Stayed 5 nights in Nov 2024

8/10 Good

Dacotah Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 8 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Samantha Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the beach was amazing. With a few different pool options, activities around the property and nightly shows it’s hard to get bored!
Stayed 7 nights in Nov 2024

6/10 Okay

Celeste, Jurupa Valley

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Chinchu

Poor…
Stayed 4 nights in Nov 2024

2/10 Terrible

Jerome

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Atroz experiencia con la recepción del hotel Grand Palladium Vallarta a la llegada y salida. Solicitud injustificada de un precio adicional importante cuando nuestra agencia de viajes había transmitido las edades de los niños a través de la plataforma Hoteles.com. Pago del precio cargado sin previo aviso y después de bloquear nuestra habitación para evitar una reclamación. Imposible obtener detalles de la reserva a través de Hotels.com, no hay persona de contacto. El comportamiento de la recepción: una pena para la imagen del Palladium Hotel; Por lo demás, el hotel es bueno, la comida también, aunque la animación y el confort de la habitación (ropa de cama, insonorización de la habitación están por debajo de un Iberostar equivalente, por ejemplo).
Stayed 7 nights in Oct 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of mature green space while not being over crowded.
Stayed 8 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, friendly staff. My only complaint was the buffet, no salad area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente place for vacations and relax
Stayed 1 night in Oct 2024

2/10 Terrible

Walter

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Is over priced for what we got building and pool bad condition all pictures of the hotel is photoshop
Stayed 3 nights in Sep 2024

8/10 Good

Deysy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general la calidad del hotel es buena considerando calidad-precio. Solo recomendaría que la atención del personal fuera mejor, ya que nos negaron el servicio de alimentos(mesera y cheff)en al área de alberca del Family -selection a las 5:20 pm, siendo que el servicio termina a las 6:00 de la tarde, hasta que el mesero Carlos escucho el tema y el muy amablemente nos atendió y nos llevó de comer . De verdad creo que son detalles que arruinan el trabajo de todos los demás, si no fuera por el mesero Carlos mi satisfacción hubiera sido muy mala, pero gracias a ese tipo de trabajadores que salvan a todo!! Felicidades Carlos de área de alberca
Stayed 1 night in Sep 2024

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024