See all properties
Save

Grand Palladium Vallarta Resort & Spa - All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Punta de Mita Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Exterior
Down duvets, memory-foam beds, free minibar, in-room safe
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • On private beach
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
The price is AU$466
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    20 min walk
  • Punta de Mita Sea Pool
    5 min drive
  • Punta Mita Expeditions
    5 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    39 min drive

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View

Deluxe Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Memory foam bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Memory foam bed
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Pool
Hot tub
All-inclusive
Spa
4.2 out of 5, Very good, (1181)
The price is AU$547
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

About the area

Punta de Mita

An all-inclusive stay in Punta de Mita awaits you at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll be 1.6 km (1 mi) from Punta de Mita Beach and 4.9 km (3 mi) from El Anclote Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a conference centre. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Punta de Mita property include Destiladeras Beach and Litibu Golf Course.

What's nearby

  • Punta de Mita Beach - 20 min walk
  • Destiladeras Beach - 5 min drive
  • Litibu Golf Course - 6 min drive
  • Punta Mita Golf Club - 7 min drive
  • El Anclote Beach - 7 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Manatees Pool Lounge - ‬3 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Árbol - ‬7 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

On private beach with 2 outdoor pools, near Punta de Mita Beach
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Punta de Mita property is smoke free.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 30 per person, per day and includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on 10 Jan 2025 start from AU$466.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive is a short 20-minute walk from Punta de Mita Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll enjoy services like beachside massages.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Vallarta Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Grand Palladium Vallarta Resort & Spa - All Inclusive a romantic place to stay?

A private beach, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Vallarta Resort & Spa - All Inclusive.

Is Grand Palladium Vallarta Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Vallarta Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive serve breakfast?

Sure does, free buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, Grand Palladium Vallarta Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 84 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deysy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general la calidad del hotel es buena considerando calidad-precio. Solo recomendaría que la atención del personal fuera mejor, ya que nos negaron el servicio de alimentos(mesera y cheff)en al área de alberca del Family -selection a las 5:20 pm, siendo que el servicio termina a las 6:00 de la tarde, hasta que el mesero Carlos escucho el tema y el muy amablemente nos atendió y nos llevó de comer . De verdad creo que son detalles que arruinan el trabajo de todos los demás, si no fuera por el mesero Carlos mi satisfacción hubiera sido muy mala, pero gracias a ese tipo de trabajadores que salvan a todo!! Felicidades Carlos de área de alberca
Stayed 1 night in Sep 2024

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

lila

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is the most awful place. They haggle you for everything. The pool is small. The bed is very uncomfortable. Sheets are changed every 3-4 days. We’re so disappointed! Expedia shouldn’t offer this resort as a 7.2. I would be generous to give them a 2.
Stayed 7 nights in Sep 2024

6/10 Okay

LAURA LORENA

Liked: Staff & service
Más limpieza en piscina
La limpieza de las albercas y el área de al rededor dejó mucho que desear, en cambio las habitaciones muy limpias,
Stayed 3 nights in Sep 2024

8/10 Good

Arvind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent restaurants in the all inclusive, though reservations were tough. Great private beach and bars at the beach and the pool! Rooms were alright for the price and overall good experience for a couple nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Liked: Property conditions & facilities
Very friendly and helpful staff. Good food.
Stayed 8 nights in Aug 2024

6/10 Okay

Gloria

Travelled with family
Disliked: Staff & service
Bad experience because they request an extra payment saying that the price given by hotels app was wrong. Also the restaurant reserved was not good. And other restaurants at the hotel were full
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Travelled with family
Stayed 4 nights in Aug 2024

2/10 Terrible

Luis, tepic

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service, dont stay there
Stayed 2 nights in Aug 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Think time share for locals. Not close to any city site seeing. We asked about a taxi and was told”it’s mostly safe”. I was initially bugged as soon as I got there to sit and buy in a time share. I paid full price for this hotel! Why am I being bugged! We left two days early and couldn’t get our money back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jessica Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

cindy

Stayed 2 nights in Jul 2024

10/10 Excellent

lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención, cocina, e instalaciones. Osmar, bellboy; muy buen elemento en su equipo de trabajo.
Stayed 1 night in Jul 2024

10/10 Excellent

Celina

Stayed 4 nights in Jul 2024

2/10 Terrible

Mariel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS RESORT!!!!!!! We stayed here in March and I’m still angry at how horrible it was. - smelled like sewage everywhere - food was disgusting - rooms dirty and not worth the nightly rate - the beach is rocky and crowded; not enough palapa’s. I don’t think there was a single lounger This resort is a waste of your hard earned money. Stay at the Iberostar or somewhere else. I wish I read the reviews better before we booked.
Stayed 4 nights in Mar 2024

6/10 Okay

Craig

Travelled with family
The property was spread out over a large sprawling terrain with many inclines and stairs. Long distances from rooms to dining choices to pool and beach
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth Amber

Travelled with family
Liked: Cleanliness, staff & service
There are a lot of stairs, so be prepared for a daily workout. There is a lot of wildlife in the area so very cool to see the variety of birds and animals. There are a lot of very large cockroaches that do make their way into the room, so be sure to keep your suitcases up and closed. Overall though the place is great, with decent amenities. Great for one week or less.
Stayed 7 nights in Jul 2024

10/10 Excellent

Allison R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a trip for my best friends birthday and had a nice time. Very friendly staff and great service
Stayed 7 nights in Jun 2024

4/10 Poor

Ryder Slade

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The AC doesnt work in the rooms. You can’t escape the heat.
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean and beach area well kept.
Stayed 3 nights in Jul 2024

8/10 Good

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food were great! Nice swimmable beach. Rooms were clean. Lots of stairs and no elevators which is fine but be aware if that’s an issue for you. The daily timeshare/massage push was annoying.
Stayed 8 nights in Jun 2024

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to take kids, lots of kids activities.
Stayed 7 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the everything Pool food beach the room very clean All workers very kind
Stayed 3 nights in Jun 2024

10/10 Excellent

Cecilio

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia inolvidable la atención la limpieza el confort , la privacidad del hotel y la comida es estupenda
Stayed 3 nights in Jun 2024