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Paradise Village Beach Resort and Spa

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paradise Village Beach Resort and Spa

3 outdoor pools, pool loungers
Aerial view
Standard Studio Suite
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY, 63731
  • Paradise Plaza Shopping Center
    1 min walk
  • Nuevo Vallarta Rivera Farmer's Market
    8 min walk
  • Vallarta Adventures
    3 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    18 min drive

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Private kitchen

Standard Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 118 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Garden view

Standard Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for 1-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for 2-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for 2-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment Superior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for 1-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Superior

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Krystal Grand Nuevo Vallarta – All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.8 out of 5, Good, (1001)
The price is AU$406
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Krystal Grand Nuevo Vallarta – All Inclusive

About the area

Nuevo Vallarta

You'll be connected to a shopping centre at Paradise Village Beach Resort and Spa, and within a 30-minute stroll of Paradise Plaza Shopping Center and Vallarta Adventures. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Palenque Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Faro de Tulum Restaurant, is open for breakfast, lunch and dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and marina. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .With a stay at this 4-property class Nuevo Vallarta resort, you'll be 2.4 km (1.5 mi) from El Tigre Golf Club and 2.8 km (1.7 mi) from Nuevo Vallarta Beach.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Paradise Plaza Shopping Center - 1 min walk - 0.2 km
  • Vallarta Adventures - 3 min drive - 2.2 km
  • El Tigre Golf Club - 3 min drive - 2.5 km
  • Nayar Vidanta Golf - 3 min drive - 2.8 km
  • Nuevo Vallarta Beach - 7 min drive - 2.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Mariscos Tino's - la Laguna - ‬4 min drive

About this property

Paradise Village Beach Resort and Spa

Stylish resort on the shore with 3 outdoor swimming pools
Some rates at Paradise Village Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Paradise Village Beach Resort and Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 4-star Nuevo Vallarta resort is smoke free.

  • 300 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Paradise Village Beach Resort and Spa offers 300 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star resort has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Nuevo Vallarta resort provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Palenque Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 399 for adults and MXN 199 for children
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Faro de Tulum Restaurant
  • Kabah Sushi Bar
  • Mayapan Restaurant
  • Snack Bar Kaybal - Pizzas
  • Snack Bar Kikil - Sushi

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 399 for adults and from MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Beach Village
Paradise Beach Village Resort
Paradise Village
Paradise Village Beach
Paradise Village Beach Nuevo Vallarta
Paradise Village Beach Resort
Paradise Village Beach Resort Nuevo Vallarta
Paradise Village Resort
Village Beach Resort
Village Paradise
Paradise Village Beach Hotel
Paradise Village Hotel Nuevo Vallarta
Paradise Village Nuevo Vallarta
Paradise Village Puerto Vallarta
Paradise Village Beach Resort Spa
Paradise Village Beach And Spa
Paradise Village Beach Resort and Spa Resort
Paradise Village Beach Resort and Spa Nuevo Vallarta
Paradise Village Beach Resort and Spa Resort Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradise Village Beach Resort and Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Paradise Village Beach Resort and Spa on 1 Dec 2024 start from AU$308.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradise Village Beach Resort and Spa?

Yep, Paradise Village Beach Resort and Spa has a free self car park.

Are there any beaches close to Paradise Village Beach Resort and Spa?

The closest beach to Paradise Village Beach Resort and Spa is Nuevo Vallarta Beach (0.2 km).

Is there a spa on site at Paradise Village Beach Resort and Spa?

Yep, Palenque Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Paradise Village Beach Resort and Spa have a pool?

Yep, and guests love it! Paradise Village Beach Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Paradise Village Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa features 2 beach bars, 3 outdoor pools and a full-service spa.

Is Paradise Village Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Paradise Village Beach Resort and Spa is a hit with families.

Does Paradise Village Beach Resort and Spa serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Paradise Village Beach Resort and Spa?

No, Paradise Village Beach Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Paradise Village Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Paradise Village Beach Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Paradise Village Beach Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Paradise Village Beach Resort and Spa?

There is a golf course next to Paradise Village Beach Resort and Spa.

Paradise Village Beach Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1009 reviews" "
Rating 8 - Good. 290 out of 1009 reviews" "
Rating 6 - Okay. 143 out of 1009 reviews" "
Rating 4 - Poor. 84 out of 1009 reviews" "
Rating 2 - Terrible. 83 out of 1009 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
lovely and enjoyable time with family. All the staff was amazing!
Stayed 7 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property
Stayed 3 nights in Jun 2024

10/10 Excellent

Alvaro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the pools and beach the food
Stayed 3 nights in Aug 2024

4/10 Poor

Jeimy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible customer service from everyone there
Stayed 5 nights in Aug 2024

10/10 Excellent

FRANCISCO MONROY

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Maribel, brentwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 3 pool areas and a kiddie pool for small ones. Problem with that is they close too soon (9pm). But it is nice because they do activities and games and karaoke. They have food and drinks served to you. There are restaurants at the resort, except we went with our kids to MAYAPAN AND WERE DECLINED SERVICE, when they clearly had about 15 open tables. Their response was we have no available seats. Other than that the area is very well maintained and cleaned. They spray for bugs.
Stayed 14 nights in Jul 2024

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 4 nights in Jul 2024

6/10 Okay

Jason

Not many restaurants and limited choices. I was all inclusive but still bought my own drinks to the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

FABIOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a great place for relaxation and family fun,the employees are very friendly and helpful, the staff are always available for any questions or needs. Only downside is the furniture was outdated (old)the food was very good and plentiful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Luz Elena Regla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy beach access. The beach was rock free.
Stayed 2 nights in Jul 2024

10/10 Excellent

Armando

Stayed 4 nights in Jul 2024

10/10 Excellent

Guadalupe

Stayed 5 nights in Jul 2024

10/10 Excellent

Kennia Liceht

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, Paradise Village
We’ve been going to Paradise Village for about 15 years now the staff was so friendly always wanted to help always in a good mood. Their food is great. The servers are friendly always happy we were at the beach. Our server was Gabriel one of the nicest servers were seen always coming by to see if we needed anything then we spend some days at the pool. Our server was Ernesto always coming around and asking if we needed anything these guys they work hard, especially being under that sun all that time, we were there celebrating our 42 year anniversary room was in the fourth floor looking up at the pools and the ocean. It was one great view. We can’t wait to go there again next year and celebrate our 43 year anniversary and hoping to get a beautiful view again Thank you Paradise Village and staff great work.
Stayed 7 nights in Jul 2024

8/10 Good

ELOISE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The grounds were beautifully maintained. My biggest negative is that for a 7 night stay we were only allowed to use the specialty restaurants twice. That came as a surprise for an all-inclusive. We are not buffet people, and breakfast was only served in the buffet. The pool/beach side sushi restaurant was very good, the specialty restaurants were very good, the buffet, although it had a large variety, was not all that good.
Stayed 7 nights in Jun 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2024

8/10 Good

Salvador, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the service is good, but sometimes we need to wait for services. We had two types of reservation and our key room was deactivated two days before, then the next day again and they asked us to leave the room because we needed to move to another and finally we were in the same room. It was a bit strange that we asked three times and they didn´t know, but when we left the room with all our bags they told us that we were in the same room. Maybe just they need more organization to don´t ask the client do several rounds asking what next.
Stayed 1 night in Jul 2024

10/10 Excellent

Shauna

Stayed 1 night in Mar 2024

2/10 Terrible

Pamela Dora

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend. Staff is unfriendly, inconsiderate and unprofessional. Also, even with booking all inclusive you are limited on what you can do and eat. Will not stay here again. They want to charge you for everything saying “it’s not apart of all inclusive”.
Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from 5 nights at this resort. The property is beautiful. It was perfect for our family of 11 (four kids, and two grandparents). Because it was rainy/off season, the resort was not overly crowded. We were easily able to get chairs on the beach or by the pool. The rooms are a little dated, but sparkling clean with all amenities. We would definitely go back. We found the service to be great… staff was very friendly and the maids even did our dishes for us! We have no complaints and highly recommend.
Stayed 5 nights in Jul 2024

6/10 Okay

Andrea

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property was nice and conveniently located. There was a lot of construction and on going renovations. The staff and service was not good. It took a long time to get checked in and staff were not very friendly. They treat people different depending on the color of your bracelet or package booked.
Stayed 3 nights in Jul 2024

4/10 Poor

Cornelius

Stayed 2 nights in Jul 2024