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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Balcony
Interior
Point of interest
Suite (Son of a Sailor) | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • On private beach
  • Pool
  • Spa

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Los Establos Cap Cana
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Room (Paradise)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite (Jr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room

Suite (Son of a Sailor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room

Luxury Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Dreams Cap Cana Resort & Spa - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, (36)
The price is AU$1,592
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Dreams Cap Cana Resort & Spa - All Inclusive

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. You'll be 0.8 km (0.5 mi) from Juanillo Beach and 5.8 km (3.6 mi) from Punta Espada Golf Course. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, Landshark - Brewery and G, serves barbecue and is open for lunch and dinner. Five O'clock Somewhere Ba is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and free pool cabanas. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Punta Cana property include Caleton Beach Club and Indigenous Eyes Ecological Park.

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 10 min drive - 5.8 km
  • Punta Cana Beach - 10 min drive - 7.2 km
  • Los Establos Cap Cana - 12 min drive - 7.4 km
  • Scape Park - 12 min drive - 7.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a short 10-minute walk from Juanillo Beach. Fun beach activities include volleyball, snorkelling and fishing.

Is there a spa on site at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, there is an onsite spa at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Yep, and guests love it! Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience.

Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience family-friendly?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is an adults-only property.

Is there a free airport shuttle available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's 10 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, only service animals are allowed.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 864 out of 1494 reviews
Rating 8 - Good. 278 out of 1494 reviews
Rating 6 - Okay. 183 out of 1494 reviews
Rating 4 - Poor. 93 out of 1494 reviews
Rating 2 - Terrible. 76 out of 1494 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Katrina Hamala, Royse City

Travelled with partner
Advertised 10 restaurants but only 3- 4 were open. Noisy with change of managment. Room fridge never stocked. Id suggest elsewhere till the change is complete.
Stayed 5 nights in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Property conditions & facilities
Fabulous
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Great place great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis Conrado Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

2/10 Terrible

Hugo

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We went right when they switched to dreams so it definitely wasn’t a margaritaville experience. Some restaurants were closed for renovations. Some food was really good some was average. Staff was amazing and beautiful resort. Especially the pool. Beach this time of year wasn’t really usable but that’s okay, we mostly enjoyed the pools
Stayed 4 nights in Nov 2024

2/10 Terrible

Rahul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to change our room on the first day due to construction. The second room had flooding created from our bathtub. Both of us became sick due to a combination of food poisoning. Both of us were accosted by rowdy people (one of the dumb male guests was yelling and threatening my wife at the pool) with limited support from the staff other than providing information. We likely won’t be visiting the Dominican in our lifetime again due to our terrible experience at this resort. Our worst vacation ever.
Stayed 8 nights in Nov 2024

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disappointment with lack of accuracy
Disappointed with change in ownership without notification. Changed happened the day we checked in. I reserved adults only and children were in the hotel. Difficult with elderly parents. Beach was terrible. No transparency that ocean is full of rocks and algae. I would have selected another hotel especially on juanillo beach. I have lost faith and trust with hotels.com. Not the first issue with hotels descriptions. Also will never rent a car through your website
Stayed 3 nights in Nov 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for Adult only all inclusive and there was kids everywhere. Also if you don’t make a reservation for dinner you won’t eat because most restaurants there was closed
Stayed 5 nights in Nov 2024

10/10 Excellent

Anna R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually, when you see property photos they are staged and taken when the property first opened. The photos did not lie! The rooms, the entire property is beautiful, clean and well-maintained. And the staff was wonderful! There was always someone nearby who would greet or help. We really had a great time, and a great experience all around.

6/10 Okay

Natalie

Travelled with partner
Liked: Staff & service
V
Stayed 3 nights in Nov 2024

2/10 Terrible

Shaquila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 4 nights in Oct 2024

4/10 Poor

Rosa Elvira

Stayed 4 nights in Aug 2024

8/10 Good

Jalayna

Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff, great coffe shop service and great food. Sadly they were changing to “Dreams” hotels and last night we booked, they even closed several of the services supposedly due to renewals (including main buffet restaurant) leaving basically one option for dinner: Room service….. imagine that situation. You could really feel the tense environment, construction work removing stuff all over the place……. And so on. General Dislikes: no disco, no premium drinks(like at all) & very bad evening show.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mickel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just want to say this resort was fantastic and I want to shine a light on 2 great employees Carlos from the Italian restaurant and Maria from the boat house. They were very welcoming and the best.
Stayed 3 nights in Nov 2024

8/10 Good

Shakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2024

4/10 Poor

Stacy

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in process was way too long. The experience was just not the elevated experience I had anticipated. Food was decent. Pools were great. Housekeeping was good. Bartenders couldn't care less. It was just okay.
Stayed 4 nights in Nov 2024

6/10 Okay

Julia Hayley

Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff very attentive to the turis Gregorio and Felix Great people . The resort needs more after hours activities for adults.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daphne A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was my favorite stay by far! I’ve been to many different resorts however this one seems to be my favorite! It has many food options, sushi, philly cheese steak, burgers and chicken at the pool, steakhouse, italian, ETC. This resort is only 20 mins from the Airport which is really convenient! If you want to book excursions you can do it at the resort. If you’re looking for a cabana, they’re available free of charge! Absolutely great and I got the cheapest room which also came with a balcony! Overall this was probably my favorite trip!
Stayed 5 nights in Nov 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service & food. Had a nice time.
Stayed 5 nights in Nov 2024