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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Melbourne

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior detail
Exterior detail
Panoramic Suite (Pacific Club Access) | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    1 min walk
  • DFO South Wharf
    1 min walk
  • Crown Casino
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

View all photos for Two Bedroom Bay View Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom City Skyline Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premium bedding, minibar, in-room safe, desk

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Pacific Club Room (Pacific Club Access)

Premium bedding, minibar, in-room safe, desk

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

Pan Pacific Melbourne places you in the centre of Melbourne, connected to the convention centre and within a short 5-minute stroll of Melbourne Convention and Exhibition Centre and DFO South Wharf. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Dock 37 Bar and Kitchen, is open for breakfast and dinner. Dock 37 Bar and Kitchen is the hotel's own bar, serving drinks along with light fare. 4844 square feet (450 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class South Wharf hotel include Crown Casino and SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
  • DFO South Wharf - 1 min walk - 0.1 km
  • Crown Casino - 8 min walk - 0.7 km
  • SEA LIFE Melbourne - 13 min walk - 1.1 km
  • Melbourne Central - 5 min drive - 4.3 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pan Pacific Melbourne. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 15 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pan Pacific Melbourne offers 396 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 180.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 48 for adults and from AUD 24 for children
  • Covered self-parking fee: AUD 35 per day
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

What is the cancellation policy at Pan Pacific Melbourne?

Pan Pacific Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Melbourne?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 25 Nov 2024 start from AU$294.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Melbourne?

Yep, Pan Pacific Melbourne has a secured covered self car park for AUD 35 per day.

Are there any beaches close to Pan Pacific Melbourne?

The closest beach to Pan Pacific Melbourne is St Kilda Beach (5.4 km).

What makes Pan Pacific Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pan Pacific Melbourne.

Is Pan Pacific Melbourne family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as highchairs in the guestrooms, it's no surprise that Pan Pacific Melbourne is a hit with families.

Are there hot tubs in the rooms at Pan Pacific Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Pan Pacific Melbourne serve breakfast?

You bet, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Pan Pacific Melbourne?

No, Pan Pacific Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pan Pacific Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pan Pacific Melbourne?

No, only service animals are allowed.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews" "
Rating 8 - Good. 191 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at Pan Pacific. Upon arrival around 1pm we not only had access to our room but were upgraded to a two bedroom suite on the top floor! The convenience of value parking alone was worth it. What I was most impressed with was although we had a late check out we opted to check out at earlier 11:15am to shop at DFO. Our bags were left with the concierge and upon returning 2 hours later to leave were told the bags were now in my vehicle out the front! Super impressed the staff were so efficient and organised. Our only disappointment albeit quite minor was the limitations on the night owl menu. We found the options quite limiting. An option for a toasted sandwich ie cheese or cheese/ham would meet a lot of people's brief after 10pm at night but nothing of that nature was available. We really enjoyed our stay and would recommend the venue to family and friends. The staff were professional, friendly and efficient. Well done Pan Pacific and Thank You!! We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Convention Centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable with easy check in
Stayed 1 night in Nov 2024

10/10 Excellent

Sione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific is conveniently located on Melbourne’s South Wharf and directly connects with the Convention Centre. DFO is next door and has lots of great shops to explore. The staff are very kind and helpful and the club room was fantastic
Stayed 4 nights in Oct 2024

8/10 Good

Penelope

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pan Pacific does NOT provide good coffee this at W/E. Room supplied INSTANT only ; hotel cafe was closed so were adjacent local business.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
The service was excellent ..the views from my room amazing
Stayed 1 night in Sep 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Had a beautiful stay at Pan Pacific in Melbourne, friendly and helpful stuff, clean and comfy room with an amazing view of the Yarra river was an amazing experience! Room service was fast and easy to organised and all questions I had were answered perfectly to make the stay more comfortable and easy! Would highly reccomend and will be back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .
Stayed 1 night in Aug 2024

8/10 Good

Apurva

Travelled with family
Liked: Amenities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite places to stay
Always love to stay here. Clean convenient great views. Love it. The breakfast can be hit and miss. When its good its excellent. Always predictable in being good.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked it was close to tradefair, eateries and nice river walk. Didn’t like $100 per night deposit for bar fridge in room. If you cant trust people then we Should have the option to have bar removed from room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for a week for our anniversary. From the moment we arrived till the day we left everything was perfect. The lovely lady at the checking, the housekeeping, the lovely staff at the restaurant, maintenance staff, concierge and all other staff that we came across in the elevator were very friendly, cheerful and happy to help. Our room was clean and well appointed and had a cozy feeling. The bed was comfortable and so were the pillows. Although our room was facing the motorway, it was very quiet and we had no issues sleeping. The bathroom was nice, spacious and clean. After reading a few reviews about issues with the cleaning, I was a bit reluctant. I believe the management does take on board all the feedback as the housekeeping did a great job at cleaning our room. The breakfast was great and there were lots of options to choose from. They even had a fruit juicer, which is something I didn't come across before. Will definitely stay here again on our next trip to Melbourne!! Thank you team @ Pan Pacific 😊
Stayed 7 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Guanyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always on hand to assist your every need
Stayed 3 nights in Jul 2024

10/10 Excellent

Yiting

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. So easy to get to, theres a taxi ring outside, the dfo is right next to it, so shops galore. There is a restaurant inside the hotel with amaxing food. Overall best stay ive had in Melbourne. Crown is a 5 minute walk away too which was convenient
Stayed 1 night in Jul 2024

6/10 Okay

FRANK

Stayed 1 night in Jul 2024