8/10 Good
Angela
15 Mar 2025
Liked: Cleanliness
I called prior to the day to make sure we had twin beds instead of king, as i was staying with my teenage son. In that call they said tge systems were down, but they would take note.
When we arrived i spoke reception again and they said it should be done but if not call reception and they would send someone up. The beds werent split, and we called reception and they said they would send someone up to fix...but that never happened. When we came back to hotel later it wasn't done and it was bedtime, so we just shared a bed. Not cool!!
Also, gym was locked on Friday afternoon /evening, before the 10.30pm close time.
Nice hotel, and we enjoyed out stay, but disappointing service .
Angela
Stayed 1 night in Mar 2025