DoubleTree by Hilton York

4.0 star property
Upscale hotel, walk to Shambles

Choose dates to view prices

Photo gallery for DoubleTree by Hilton York

Exterior
Courtyard
Room, 1 Double Bed (Cosy Room)
Business centre
Reception
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Gym
    GymGym
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • Popular LocationShambles6 min walk
  • Popular LocationYork Minster6 min walk
  • Popular LocationJorvik Viking Centre10 min walk
  • AirportLeeds (LBA-Leeds Bradford)56 min drive

Room options

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

York

DoubleTree by Hilton York puts you in the heart of York, within just a 10-minute stroll of Shambles and York Minster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The Yorkshire bar & grill serves local cuisine and is open for breakfast, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily. .Places within a 15-minute walk of this 4-property class The Groves hotel include Merchant Adventurers' Hall and Jorvik Viking Centre.

What's nearby

  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York National Railway Museum - 19 min walk
  • York Racecourse - 5 min drive

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪Duke of York - ‬5 min walk
  • ‪The Old White Swan - ‬5 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk

About this property

DoubleTree by Hilton York

Upscale hotel, walk to Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Contactless check-out is available.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton York?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 7 July 2024 start from AU$159.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton York is a hit with families.

Does DoubleTree by Hilton York serve breakfast?

Yeah, our guests enjoy the full breakfast here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton York?

No, DoubleTree by Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton York?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not great
We stayed in this hotel many years ago when it was called the Monkbar Hotel. Back then, car parking wasn't a problem. However, there is a severe lack of spaces in the hotel, and it's difficult to find anything nearby. They also charge you £25 per day if you do happen to find a space in the hotel. The hotel was very nice. However, we arrived at 4pm to be told that our room wasn't ready as it had been cleaned but still had to be inspected. Thankfully, we only had to wait around 10 minutes before being allowed into our room. The room was very good, and we arranged to have a meal in the hotel restaurant later that night. The service in the restaurant was good, but the food that I got served wasn't what was ordered, e.g. curry with cashew nuts didn't have any cashew nuts in it. However, I didn't say anything as the food served to us was very good. We noticed later that there was no shower gel in the room. This was a shock, as it had been cleaned and inspected earlier (hence not being allowed into our room on time). The next morning, we spoke to a staff member on reception about the lack of shower gel, who advised that they would get this sorted. Later that night, I tried to have a shower only to find that there was still no shower gel. I spoke to reception the next morning, who also said that it would be sorted. Up to when we checked out the next day, the shower gel issue still hadn't been resolved. Although this was a nice hotel, small issues has lowered the score for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in central location ideal for sites shops etc
Stayed 2 nights in Mar 2024

4/10 Poor

Robert

Travelled with partner, Travelled with group
Disliked: Staff & service
Room was very small for a double room, the room was very tired and not very clean. Breakfast was poor, waiting for food to be replenished, one of the waitresses was very rude and not to the standard required in this hotel. Stayed at this hotel quite alot however will need to improve for us to come back.
Stayed 1 night in Mar 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat for Hibby.
Nice room, a few issues re bathroom window did not close, locker drawer wouldn’t close, but it did not spoil our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room was quiet so got great sleep whilst there. Nice bar and restaurant. The staff were very helpful every time we needed something. Would definitely recommend staying here
Stayed 3 nights in Mar 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities
Restaurant was very poor, only one menu running when I booked the a la carte menu and no wine list, wine was also no cold when served
Stayed 1 night in Mar 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay close to town. Great king single beds in a twin room. Was travelling with my elderly mother so would always like to see a handrail in all showers.
Stayed 1 night in Mar 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
We arrived 5 hours before check in time and the staff were extremely friendly and helpful and allowed us to store our bags there until check in. The room was clean and comfortable. Right on a main road so slightly noisy on a morning with the rush hour traffic but couldn’t be helped. The location was perfect and only a very short from all tourist attractions. The only negative was that the breakfast was £14.95 per person which was very expensive for what was available.
Stayed 2 nights in Mar 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Good for being close to York centre, but hotel is very tired looking could do with a major uplift especially windows all wooden and very damp causing mold when closed
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Keith

Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Liked: Cleanliness
Rooms off car park not safe for female clients alone. Needs more Car Park Facilities. Staff need to know layout better as initially gave wrong directions to room.
Stayed 1 night in Mar 2024

8/10 Good

Alexander, LONDON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff went above and beyond. The property itself was a bit dated and in need of a lick of paint. But our room (Family 2 room) was spacious and well designed just a bit in need of some love. Overall would stay again and, again, the staff are really the highlight
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

6/10 Okay

Joe

Liked: Staff & service, property conditions & facilities
Average, value good considering location
Stayed 2 nights in Feb 2024

6/10 Okay

Ritu

Liked: Staff & service
Average
We were in the other side of the hotel, along a long corridor and up stairs. The room was spacious but we had to put the heater on. The carpet was stained and not fitted well. The window was dirty. The location and breakfast were the best part.
Stayed 1 night in Feb 2024

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness
They had a problem with laundry and we had no bath towels the entire time.
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need Comfier Beds!!’
gorgeous hotel with friendly staff. my only complaint is the bed was so hard and uncomfortable, it was like sleeping on a bed of bricks and concrete. Didn’t get much sleep and back was hurting the following day. Luckily we were only staying the one night as couldn’t have done another night on it.
Stayed 1 night in Feb 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and had everything we needed. We had originally booked a room with two twins but it was unavailable so we were given two double rooms next to each other which was nice, since we’re young friends travelling together. However our room was so far away that the WIFI didn’t work. We were only there for one night, so we didn’t complain. Would have bothered us if we were staying longer. We weren’t driving, but noticed that the parking there is very limited, and even our cab driver struggled to be able to get in and out of the lot. Location was very central, and we were able to walk to everything we wanted to see. Staff were wonderful and they had great recommendations on things to see.
Stayed 1 night in Feb 2024

8/10 Good

Marie

Travelled with partner
Nice hotel lovely bar and plenty of places to sit and relax room was fine comfortable bed and very clean.
Stayed 2 nights in Feb 2024