4/10 Poor
Verified traveller
30 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Could be cleaner
customer service on check in was second to none.
Room had someones nail clippings on the floor, coffee stains on the carpet and up the wall. There were some cosmetic flaws to the dressing table and the bathroom but nothing that made them unusable. (Toilet lid struggled to stay open due to placement not ideal)
Room was supplied with a good selection of teas and coffee (7 different choices, no double ups) a small kettle, a small plug in fan, and a TV with a good selection of channels. There was also an 1800w hairdryer.
Shower over small/ short bath. Water very hot. Slight drainage smell when emptying the bath. Shampoo, bath cream, body lotion. bar soap and sleep spray were provided.
Room is just big enough to allow to shimmy around the double bed.
Checked in solo and therefore only recieved one pillow, one mug etc. Never had this before anywhere else so thought it was worth mentioning.
LED lighting so quite dark in the room. There was a window with a blind. Room 207 overlooks the NCP car park and is not very private on a busy friday day / night.
Says once in the room that linen is changed every third day, but they will do it on request. A struggle when you've already checked in and just want to settle in.
24 hours with luggage storage (no charge)
You do need your room card to access the lift so fairly secure.
Verified traveller
Stayed 1 night in Mar 2024