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DoubleTree by Hilton York

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Shambles
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton York

Exterior
Property grounds
Deluxe Room, 1 King Bed, Non Smoking
Cafe
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    4 min walk
  • Shambles
    5 min walk
  • York Minster
    6 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Shower/bath combination
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

York

DoubleTree by Hilton York puts you in the heart of York, within just a 10-minute stroll of Shambles and York Minster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The Yorkshire bar & grill serves local cuisine and is open for breakfast, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 4-property class The Groves hotel include Merchant Adventurers' Hall and Jorvik Viking Centre.

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • York National Railway Museum - 19 min walk

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Hotel with a 24-hour fitness centre, a quick walk to Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton York?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 17 Nov 2024 start from AU$198.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton York is a hit with families.

Does DoubleTree by Hilton York serve breakfast?

Yeah, our guests enjoy the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton York?

No, DoubleTree by Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton York?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton York?

Dogs are welcome at DoubleTree by Hilton York, with food and water bowls on offer.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Really great stay stunning hotel beautiful room, delicious food amazing location
Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient, friendly & clean
2 adults and a 16 yr old so needed 2 proper beds not a campbed -sofa bed etc so this was great 2 doubles in same room . Room 74 was in attic so only 3 skylight windows - was very hot uncomfortable air conditioning couldn’t cope . Plumbing needed maintenance!. However was clean, friendly staff and very convenient to Minster and shambles. Definitely stay again - York parking is expensive so do your homework!
Stayed 1 night in Aug 2024

6/10 Okay

David, Victoria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful
We stayed for one night the staff were helpful and so friendly. The room was lovely and clean. We enjoyed the breakfast the next morning it was beautiful thank you
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Disappointed 2 night stay
Was disappointed with this stay. Room was a trek to get to. Down a corridor, then out a door, in another door and back in then up a flight of stairs. All doors shut with a bang. So very noisy. Bath mat had hairs on it. Room wasn’t tidied on our next day. Ran out off toilet paper. Just very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Overall lovely staff, large comfy room, pleasant staff, very clean, brilliant breakfast. It was great that we got to leave our suitcases on site after checking out so we could have more time to look around!
Stayed 1 night in Jul 2024

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
The hotel is made up of a curious arrangement of small buildings, so your experience will differ depending on your assignment. We had a 'family room' (living room with two hideabeds, and a separate bedroom with queen bed) located in a back building, up a set of stairs to a shared landing, then another set of stairs up to the attic suite. The unit was average: quite worn, musty, creaky floors, toilet that took 3 or 4 flushes to get going, no windows just opening skylight windows in the rooms. We had a strange situation where we took one of the hideabed's wiry mattresses and piled it on the other hideabed to make a passable level of comfort. When we were out for the day the staff disassembled the bed, stripped the linens, threw my daughter's clothes on the floor, and folded up both of the hideabeds so that when we returned, our daughter didn't have a bed! The front desk couldn't explain, but someone came out right away and made up one of the beds again. We were happy to move on to our next hotel, but to this hotel's credit the staff were nice and helpful, and the location next to the Shambles is probably one of the best in York.
Stayed 2 nights in Jul 2024

4/10 Poor

P. Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A very basic hotel, think higher-end motel. The room is sparse, the only amenity being a wall-mounted TV; no fridge, no WIFI, zero surfaces in the bathroom to put your stuff on, mould growing on the caulk around the bathtub. The staff is pleasant and cheerful. The breakfast buffet is plentiful and well stocked.
Stayed 1 night in Jul 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Welcoming, clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Pauline

Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING LOCATION / STAY / STAFF.
Really can’t say enough about the location, quality of the beds / rooms and the amazing staff. So many novice travelers (especially Americans) complain about the silliest thing. If you can’t even yourself here. Don’t travel.
Stayed 1 night in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Room very clean, reception very helpful All round a lovely stay
Stayed 1 night in Jul 2024

6/10 Okay

Stuart

Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Well located York hotel
We had an attic room no view to speak of , velux windows which we struggled to open but eventually managed , very noisy from bar opppsite however Bed comfy but pillows terrible therefore barely slept Air conditioning unit not working but fan provided Floor had a large divot under the carpet which we kept stepping in - not ideal Fairly basic room considering the cost and breakfast not included Breakfast was just ok , worst fried eggs which. Were hard and sat there for hours Nothing filled up , had to search for bread myself Location of hotel was good to city centre
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently stayed with my 10 year old daughter, hotel was lovely, clean & comfortable, nothing is too much trouble for the staff.
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel just in the outskirts of the city wall. Great location. And only 10 minute walk from shambles.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 1 night in Jul 2024

4/10 Poor

Jesse, PILOT POINT

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Our room had no working phone and the TV remote didn't work. Staff not bothered about the phone as I had to walk to the desk for any issues.
Stayed 1 night in Jun 2024

4/10 Poor

Wai Lun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel with old & poor facilities
It was a bad stay experience although the staff there were very helpful in resolving the issues. We are staying in a family room with 2 bedrooms and its layout was poor only one air conditioner was available for a room, and the other two rooms had no air conditioning. Much of the furniture is visibly worn. There was no hot water in the bathroom for one night due to a boiler problem and I was taking shower at that time 😭。Also, the rooms are full of damp smell.
Stayed 2 nights in Jul 2024