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Cairns City Palms

4.0 star property
Motel with an outdoor pool, near Cairns Performing Arts Centre

Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Point of interest
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services
The current price is AU$138
includes taxes & fees
15 Mar - 16 Mar

Explore the area

Map
199 Sheridan Street, Cairns North, QLD, 4870
  • Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Cairns Private Hospital
    ‪9 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment

One-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Outdoor pool, pool loungers

Heritage Cairns

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (813)
The price is AU$139
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Heritage Cairns

About the area

Cairns

At Cairns City Palms you'll be within just a 15-minute stroll of Cairns Performing Arts Centre and Muddy's Playground. Highlights at this motel include an outdoor swimming pool and dryers. .This business-friendly motel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a free manager's reception, a snack bar/deli and coffee/tea in a common area. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Cairns North motel include Cairns Central Shopping Centre and Cairns Night Markets.
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 15 min walk - 1.3 km
  • Reef Hotel Casino - 3 min drive - 2.5 km
  • Reef Fleet Terminal - 3 min drive - 2.6 km
  • Esplanade Lagoon - 3 min drive - 2.8 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Sushi Train North Cairns - ‬2 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪CC's Bar & Grill - ‬15 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Cairns City Palms

Motel with an outdoor pool, near Cairns Performing Arts Centre
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 2 levels
  • Built in 1980
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cots (infant beds) are available for AUD 5.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

What is the cancellation policy at Cairns City Palms?

Cairns City Palms offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairns City Palms?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Cairns City Palms on 15 Mar 2025 start from AU$138.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairns City Palms?

Onsite parking is limited.

Are there any beaches close to Cairns City Palms?

The closest beach to Cairns City Palms is Palm Cove Beach (20.2 km).

Does Cairns City Palms have a pool?

Cairns City Palms has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Cairns City Palms family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Cairns City Palms is a hit with families.

Is there a free airport shuttle available at Cairns City Palms?

No, Cairns City Palms does not offer an airport shuttle service.

What time are check-in & check-out at Cairns City Palms?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cairns City Palms?

No, pets are not allowed.

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 420 reviews
Rating 8 - Good. 161 out of 420 reviews
Rating 6 - Okay. 40 out of 420 reviews
Rating 4 - Poor. 19 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fran

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room looked good on first inspection, but as we had a 3yo.with us pushed the bed against the wall to prevent her falling,underbed was disgusting, had not been cleaned for a long time,so pulled out singlle to chek found diposable nappy,babies bottle an unknown pill and the same hair and dust bunnies as the other bed.Owners attitude "most people don't move the beds and you can either find somwhere else to stay(5pm on a friday night) or go outside and she will clean the room,we optedt for a cleaned room as finding other accom.would have been difficult, (warning check under the beds,once bitten twice shy.
Stayed 1 night in Feb 2025

8/10 Good

Jane

Stayed 1 night in Jan 2025

4/10 Poor

Pedro

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, Namely Fiona the Papua New Guinean. When was open and very friendly. She Orientated us about how to go about in the area. Even my 50 Dollar Bond fee was reimbursed soon the next day via my bank account.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sigrid

Stayed 1 night in Sep 2024

4/10 Poor

Toby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the photo's
Stayed 1 night in Dec 2024

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean
Stayed 6 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed 1 night booked in at 2 given a room that wasn't made up but, they realised as soon as I went down there. Very apologetic, staff were absolutely fabulous. Rooms need renovation but not terrible. Bed was a bit uncomfortable. All else was great. Worthy of a stay. .
Stayed 1 night in Dec 2024

10/10 Excellent

Butterfly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so big!We're really love this place,2people have 1living room ,1kitchen room ,2 bedroom (1king size 2 single bed),next our room is swimming pool,awesome!very great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Fleur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we flew in very late and left early as a very quick bed for the night. they were great at late checkin and room was very clean and tidy and much appreciated. thanks heaps
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to motel
Always a pleasure staying here. Friendly staff, clean and tidy room and well maintained.
Stayed 1 night in Nov 2024

10/10 Excellent

Alphonse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were tidy, freindly staff and helpful
Stayed 1 night in Nov 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, needs to be fixed up, very unhelpful staff that had zero care factor
Stayed 1 night in Nov 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the city centre,esplanade and good local restaurants. Constant traffic noise from adjacent main road.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. A bit older and tired, but clean and functional. Convenient to walk down to the esplanade
Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua

Stayed 1 night in Oct 2024

8/10 Good

Jayan

Liked: Cleanliness, staff & service, property conditions & facilities
Rather good
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight stay in Cairns. Late checking worked well. All facilities were good. Will recommend to everyone.
Stayed 1 night in Nov 2024

6/10 Okay

Sagar

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing to like
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Very convenient location to city, esplanade and hospitals. Staff is friendly and helpful. We'll be back!
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Close to town
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, soooo comfortable. Nice and clean and had everything I needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Returning guest
Clean and tidy room, friendly staff. Comfortable bed, decent towels and nice to see just a few small little extra things done by housekeeping which I don’t see often in other motels.
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a great area but convenient
Stayed 2 nights in Oct 2024