Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
Aerial view
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    9 min drive
  • Punta Sam Ferry Terminal
    11 min drive
  • Mujeres Beach
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    88 min drive

Room options

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Large | B2C-CAN)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CAN)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Costa Mujeres

An all-inclusive stay in Costa Mujeres awaits you at Hotel Riu Palace Costa Mujeres - All Inclusive. You'll be 14.6 km (9.1 mi) from Ultramar Ferry Puerto Juárez and 16.5 km (10.2 mi) from Isla Mujeres Ferry Terminal. Highlights at this beachfront property include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and facials along with aromatherapy and mani/pedis. The buffet restaurant, Spaces, serves international cuisine. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a steam room. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Costa Mujeres property, attractions include Playa Mujeres Golf Club and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 5.8 km
  • Mujeres Beach - 11 min drive - 7.5 km
  • Isla Mujeres Ferry Terminal - 88 min drive - 16.5 km
  • Dolphin Discovery - 94 min drive - 21.8 km
  • North Beach - 97 min drive - 17.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬20 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

Stylish property on the shore with 5 outdoor swimming pools
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel Riu Palace Costa Mujeres - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 670 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yep, Hotel Riu Palace Costa Mujeres - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Costa Mujeres - All Inclusive?

The closest beach to Hotel Riu Palace Costa Mujeres - All Inclusive is North Beach (8.2 km).

Is there a spa on site at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like facials.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Costa Mujeres - All Inclusive has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Palace Costa Mujeres - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, babysitting services and a playground, it's no surprise that Hotel Riu Palace Costa Mujeres - All Inclusive is a hit with families.

Does Hotel Riu Palace Costa Mujeres - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, Hotel Riu Palace Costa Mujeres - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Costa Mujeres - All Inclusive?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1349 reviews" "
Rating 8 - Good. 297 out of 1349 reviews" "
Rating 6 - Okay. 149 out of 1349 reviews" "
Rating 4 - Poor. 47 out of 1349 reviews" "
Rating 2 - Terrible. 59 out of 1349 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Best views and beaches in Cancun
Stayed 6 nights in Aug 2024

6/10 Okay

Armand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall not bad but they forgot our anniversary I made sure and told them that in advance when we first arrived there at check in the lady at front desk said she'll take care of everything and it didn't happen. When I called the front desk they simply said we forgot.
Stayed 8 nights in Aug 2024

10/10 Excellent

Saffiean

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this resort! The pools were amazing, the rooms were clean and comfortable, and the food was so good!! The grounds were so clean, they kept everything looking so nice! Would strongly recommend!!
Stayed 5 nights in Mar 2022

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food options, the staff, facilities, entertainment, and loved the bar options but I was let down at the shopping options and the transportation options.
Stayed 5 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Neda Hassan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
It was a new and big hotel Food quality was not good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Remon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, short walking distances to all amenities. The room I was in would benefit from minor changes like cleaner doors. There are stairs to go down to the pool / beach area and I was not sure if it accessible to people who could not do stairs but we did not have this problem ourselves.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luisa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Georgina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the beach area is not overcrowded. My kids loved it as well. Great property if you are coming to relax.
Stayed 4 nights in Jul 2024

10/10 Excellent

DANIELLE A, Parker

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well kept.
Stayed 7 nights in Jul 2024

10/10 Excellent

kirankumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wide open.clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lesly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good vacation, pools were clean and water park was good. We had to switch room, but they were understanding and accommodated us.
Stayed 4 nights in Jul 2024

10/10 Excellent

Reydiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 7 nights in Jul 2024

8/10 Good

Lorena Jasso

Liked: Cleanliness, staff & service
The staff is amazing and very helpful. The facility is clean but needs updates!!
Stayed 2 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort.
Pools really hot this time of year. Restaurants are so so...buffet is excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Anh

Stayed 5 nights in May 2024

6/10 Okay

Saimy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
EL SERVICIO EN COMPARACION A OTROS RIU ES BASTANTE DEFICIENTE Y EL ACCESO SE HACE DIFICIL POR LA LEJANIA
Stayed 4 nights in Jul 2024

10/10 Excellent

Malvys

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except is a little further from everything
Stayed 4 nights in Jul 2024

10/10 Excellent

maged

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Stayed 5 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024