Sofitel London Heathrow

5.0 star property
Luxury West Drayton hotel in Heathrow Villages with 2 restaurants

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Photo gallery for Sofitel London Heathrow

Exterior
Exterior
Exterior
Superior Room, 1 King Bed
Daily English breakfast (GBP 27.00 per person)
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Popular LocationStockley Park9 min drive
  • AirportLondon (LHR-Heathrow)11 min drive
  • Popular LocationWindsor Castle12 min drive
  • Popular LocationLEGOLAND® Windsor14 min drive

Room options

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Drayton

A luxury stay in West Drayton awaits you at Sofitel London Heathrow. You'll be 6 km (3.8 mi) from Airport Bowl and 7.9 km (4.9 mi) from Magna Carta Monument. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Vivre, is open for breakfast and dinner. Enjoy the gym and sauna. 32292 square feet (3000 square metres) of event facilities include 45 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning English breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 5-property class Heathrow Villages hotel include Liquid Leisure and Stockley Park.

What's nearby

  • Stockley Park - 9 min drive
  • Windsor Castle - 12 min drive
  • Thorpe Park - 12 min drive
  • Windsor Racecourse - 13 min drive
  • LEGOLAND® Windsor - 14 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk
  • ‪Starbucks - ‬7 min drive

About this property

Sofitel London Heathrow

Luxury West Drayton hotel in Heathrow Villages with 2 restaurants
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27.00 per person
  • Covered self-parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

What is the cancellation policy at Sofitel London Heathrow?

Sofitel London Heathrow offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sofitel London Heathrow?

Yep, Sofitel London Heathrow has a secured covered self car park for GBP 40.00 per night.

Are there any beaches close to Sofitel London Heathrow?

The closest beach to Sofitel London Heathrow is Ruislip Lido Beach (13.5 km).

Is there a spa on site at Sofitel London Heathrow?

There's no onsite spa, but this property does offer spa services.

What makes Sofitel London Heathrow a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sofitel London Heathrow.

Is Sofitel London Heathrow family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Sofitel London Heathrow is a hit with families.

Does Sofitel London Heathrow serve breakfast?

Yeah, our guests give top marks to the English brekkie here! Served daily between 6 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofitel London Heathrow?

No, Sofitel London Heathrow does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel London Heathrow?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel London Heathrow?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel London Heathrow?

No, only service animals are allowed.

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2002 out of 3229 reviews" "
Rating 8 - Good. 688 out of 3229 reviews" "
Rating 6 - Okay. 293 out of 3229 reviews" "
Rating 4 - Poor. 126 out of 3229 reviews" "
Rating 2 - Terrible. 120 out of 3229 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love The Convenience of This Hotel
I was flying in to Heathrow the night before to depart on an early flight the next day and although there are many good hotels at Heathrow I love the convenience of being able to walk from the hotel direct to British Airways check in, in terminal 5. I have stayed here before the hotel is comfortable with a good range of eating options and I had a nice dinner in the bar watching the football. The staff on reception and in the bar were friendly and helpful and although the public areas are still nice the age of the hotel is starting to show in the rooms with a few marks, chips showing.
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Staff & service
New management experience?
I've been staying at this hotel for many, many years. It's super convenient and, historically, friendly to travelers. Sofitel is a reliable source of solid, higher-end accommodations. Not to be confused with a 5-star hotel but very good. Unfortunately, there has been a steady decline in the experience over the past few years, as though a new management team has embraced new-age capitalism (unbundle the services and charge independently for all of them and/or cut costs wherever possible). Clearly, this is a trend - airlines being some of the best travel examples. My most recent experience was enough to make me reconsider future visits. The room had a strong stale odor (as though the air conditioning had been off for days). There were numerous signs of deferred maintenance and cost-cutting. So why pay the Sofitel rate for an average stay? Might as well go into the city or pay less for average. All I can say is lower your expectations.
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great service, location, amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Lewis

Stayed 1 night in Mar 2024

10/10 Excellent

Luc

Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, great location if you have a super early flight with kids
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again! But I love it
I ended up having to book the room as my flight had been so delayed and was treated so very well by everyone! The room was stellar anf the minibar had some complimentary drinks which made the worries melt away (the hot bubblebath helped with that too!) Check out was smooth and I did a few hours of work at the lovely and relaxing Tea 5 where Dipa and Clinton made me feel welcomed and cared for. I love this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a joy
As always the Sofitel is my favourite place to stay in London. Convenient, calm and patient staff, especially Gursharn who checked me in so quickly and competently and Jose who treats everyone like they are family in the Sphere Bar. So restful to be there no matter the time of year.
Stayed 1 night in Mar 2024

8/10 Good

Susan

Very handy for terminal 5. Bathroom door wouldn’t shut without a hefty slam and sink cracked. Nicest sheets out of four hotels we stayed in
Stayed 1 night in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Lovely and convenient to the airport. I would have preferred a room allocated closer to the tunnel to the airport, as this was a while away. I do also wish that small plates/nibbles were available at the bar also. However in spite of this would happily stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Anthea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient location for access to the terminal. Just a short inside walk to Heathrow terminal 5. Exceptional services with friendly, helpful staff. Definitely a luxury hotel that contributed to the ease of trip departure.
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility righ at terminal 5 with one of the best breakfast buffets you will find anywhere. Only minor complaint is a pack of usb charging options on the nightstands
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit hotel at LHR
Great hotel in perfect location for transiting at LHR! Pleasing that the team are always so welcoming and helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the terminal 5 access and then the train to terminal 3 in the am. Staff helped me navigate that- thanks. The staff on the tube were awful
Stayed 1 night in Mar 2024

10/10 Excellent

sandra

Stayed 1 night in Mar 2024

2/10 Terrible

Syed

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024

10/10 Excellent

Antony

Stayed 1 night in Mar 2024

10/10 Excellent

Ranjit, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant very busy and staff can appear uninterested, however food was good
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in transit at Heathrow terminal 5 and need to spend the night this is the hotel for you. Beautiful property with gorgeous rooms and excellent restaurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ignisi at reception was absolutely amazing, extremely helpful after we booked the hitel on arrival Thank you Ignisi so much for making our difficult day/night of travelling a much better experience… your friendliness is exactly what we needed
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here previously and hotel beginning to show its age. The taps to our sink were loose and almost falling off. The route to terminal 5 should be made easier, rather than having to use two different elevators.
Stayed 1 night in Mar 2024

10/10 Excellent

Ghassan, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We walked off our flight in Terminal 5 and stayed here for the night. Super convenient. Staff was helpful and the breakfast was great with many options to choose from. Highly recommend
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is convenient for T5
The hotel is convenient if you are coming and going from T5. It’s a long walk to check in. The property is dated.
Stayed 1 night in Mar 2024