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InterContinental Sydney Double Bay, an IHG Hotel

5.0 star property
Suburban Sydney hotel in Double Bay with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Sydney Double Bay, an IHG Hotel

Outdoor pool, free pool cabanas, pool loungers
Exterior
Classic Room, 2 Double Beds, Balcony (Bayside)
Outdoor pool, free pool cabanas, pool loungers
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
33 Cross Street, Double Bay, NSW, 2028
  • Oxford Street
    3 min drive
  • Royal Botanic Gardens
    6 min drive
  • Sydney Cricket Ground
    8 min drive
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    6 min drive

Room options

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Courtyard View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Bay)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite (Double Bay)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 73 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds, Accessible

View from room

Classic Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Courtyard View

View from room

Classic Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Village View)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom (Village View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Village View)

View from room

Classic Room, 1 King Bed, Accessible (Village View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Village View)

View from room

Classic Room, 1 King Bed, Balcony (Village View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Bayside)

Room amenity

Classic Room, 1 King Bed, Balcony (Bayside)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony (Bayside)

Room amenity

Classic Room, 2 Double Beds, Balcony (Bayside)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Courtyard View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Courtyard View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Balcony (Village View)

View from room

Classic Room, 2 Double Beds, Balcony (Village View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bayside)

Room amenity

Suite, 1 Bedroom (Bayside)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 73 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Four Seasons Hotel Sydney

Pool
Hot tub
Spa
Pet-friendly
4.8 out of 5, Exceptional, (1473)
The price is AU$671
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Four Seasons Hotel Sydney

About the area

Sydney

A luxury stay in Sydney awaits you at InterContinental Sydney Double Bay, an IHG Hotel. Within a 20-minute stroll, you'll find Redleaf Beach and Australian Galleries. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, The Bar, serves local and international cuisine and is open for lunch and dinner. Rooftop (open Oct to Apr) is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. 10043 square feet (933 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include 3 restaurants and free Wi-Fi in public areas. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Double Bay hotel, you'll be 1.5 km (0.9 mi) from Wagner Contemporary and 2.7 km (1.7 mi) from Royal Sydney Golf Club.

What's nearby

  • Royal Botanic Gardens - 6 min drive - 4.1 km
  • Circular Quay - 6 min drive - 4.9 km
  • Sydney Opera House - 7 min drive - 5.3 km
  • Sydney Cricket Ground - 8 min drive - 4.5 km
  • Sydney Harbour Bridge - 10 min drive - 10.1 km

Getting around

  • Exhibition Centre Station - 7 min drive
  • Edgecliff Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Golden Sheaf - ‬3 min walk
  • ‪Margaret - ‬4 min walk
  • ‪Foodco Group - ‬3 min walk
  • ‪Twenty-One Espresso - ‬3 min walk
  • ‪Bar Indigo - ‬2 min walk

About this property

InterContinental Sydney Double Bay, an IHG Hotel

Suburban Sydney hotel in Double Bay with 3 restaurants
InterContinental Sydney Double Bay, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10043 square feet (933 square metres) and includes a conference centre. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury InterContinental Sydney Double Bay, an IHG Hotel. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 10043 sq ft of conference space
  • 933 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
InterContinental Sydney Double Bay, an IHG Hotel offers 140 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 165-cm LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Lithuanian, Norwegian, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Limo/town car service
  • Valet parking on site (AUD 77 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 42 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lotus
  • Rooftop (open Oct to Apr)
  • Sake
  • The Bar
  • The Dining Room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,043 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 165-cm LED TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 75

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.0 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AUD 80 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 42 per person
  • Airport shuttle fee: AUD 130.00 per vehicle (one-way)
  • Valet parking fee: AUD 77 per day (in/out privileges)
  • Pet fee: AUD 80 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 3.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Double Bay Intercontinental
Double Bay Sydney
Intercontinental Double Bay
Intercontinental Double Bay Sydney
Intercontinental Sydney Double Bay
Intercontinental Sydney Hotel Double Bay
Sydney Double Bay
Intercontinental Sydney Double Bay Hotel
InterContinental Sydney Double Bay
InterContinental Sydney Double Bay, an IHG Hotel Hotel
InterContinental Sydney Double Bay, an IHG Hotel Double Bay

Frequently asked questions

What is the cancellation policy at InterContinental Sydney Double Bay, an IHG Hotel?

InterContinental Sydney Double Bay, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sydney Double Bay, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Sydney Double Bay, an IHG Hotel on 15 Dec 2024 start from AU$339.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sydney Double Bay, an IHG Hotel?

Yep, InterContinental Sydney Double Bay, an IHG Hotel has valet parking with in/out privileges for AUD 77 per day.

Are there any beaches close to InterContinental Sydney Double Bay, an IHG Hotel?

Yep, InterContinental Sydney Double Bay, an IHG Hotel is a short 10-minute walk from Redleaf Beach. Fun beach activities include snorkelling.

Does InterContinental Sydney Double Bay, an IHG Hotel have a pool?

InterContinental Sydney Double Bay, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at InterContinental Sydney Double Bay, an IHG Hotel?

InterContinental Sydney Double Bay, an IHG Hotel features an outdoor pool, free pool cabanas and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes InterContinental Sydney Double Bay, an IHG Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Sydney Double Bay, an IHG Hotel.

Is InterContinental Sydney Double Bay, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Sydney Double Bay, an IHG Hotel is a hit with families.

Does InterContinental Sydney Double Bay, an IHG Hotel serve breakfast?

Sure does, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at InterContinental Sydney Double Bay, an IHG Hotel?

No, but there's an airport shuttle that runs from 6 AM - 11 PM on request for a fee.

Is there a bar or restaurant at InterContinental Sydney Double Bay, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sydney Double Bay, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Sydney Double Bay, an IHG Hotel?

Cats and dogs are welcome at InterContinental Sydney Double Bay, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

InterContinental Sydney Double Bay, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 536 reviews" "
Rating 8 - Good. 97 out of 536 reviews" "
Rating 6 - Okay. 47 out of 536 reviews" "
Rating 4 - Poor. 18 out of 536 reviews" "
Rating 2 - Terrible. 13 out of 536 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Abby

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent valet car parking and an excellent concierge But they allow general public into the hotel all floors which is a security concern as well as access to the rooftop pool and bar which is annoying to guests paying full freight
Stayed 3 nights in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
This is a terrific gem of a place. Can’t wait to go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

CBeasley

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, kind staff
The room and bed were wonderful as usual but the staff’s kindness really shone.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiaohu

Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel..close to the main attractions friendly staff . Room was clean buffet breakfast was amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Jun 2024

8/10 Good

Jasmine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Great that the hotel also accommodates pets.
Stayed 3 nights in Jun 2024

6/10 Okay

Emmanuel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Modern,large suites, great staff. The breakfast bar is the best I’ve experienced. Huge range of delights and extremely good produce. The freshly made bread & butter pudding with custard was to die for
Stayed 1 night in Jun 2024

8/10 Good

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
friendly and helpful staff. Super breakfasts.
Stayed 4 nights in May 2024

10/10 Excellent

Arthur

Stayed 4 nights in May 2024

10/10 Excellent

Penny

Liked: Staff & service, property conditions & facilities
Convenient location , outstanding service
Stayed 1 night in May 2024

10/10 Excellent

Nadia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent, they were authentic and genuinely very nice and happy people. The breakfast was really good also. Room was clean, well equipped and quiet. Will definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Alice

Stayed 1 night in Apr 2024

10/10 Excellent

Cristina

Stayed 3 nights in Apr 2024

10/10 Excellent

HARTLEY

Stayed 3 nights in Apr 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2024

10/10 Excellent

Clare

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - will be back
Stayed 1 night in Apr 2024

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort style right on the harbour
Great location, spacious room and great rooftop bar/pool
Stayed 2 nights in Mar 2024

8/10 Good

sanjita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked that my pets were restricted to our room only
Stayed 1 night in Jan 2024

2/10 Terrible

Patrycja

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in the guy at the desk made a loud comment about the fact that I booked through an agent and therefore I was getting room 211. Not sure why that was necessary. I was planning to go to my room, order food and work the afternoon away. The room across from mine was getting maintenance work done, loudly. I wasn’t warned at all, the painter/builder was lovely and very apologetic. I wanted to grab the menu for in room ordering and it was so dirty and sticky all the pages were stuck together. I took it to the front desk asking to please have another one sent to my room as it put me off and I decided to go for a walk. When returned there was no sign of a new menu so I called to ask for it again. The girl on the phone proceeded to tell me I can just check it ok the tv, quite rudely and I asked If I can just please get another copy. It arrived within maybe one hour. It was greasy too but openable! I have photos of both.. I barely had anyone ever greeting me or smiling which was very sad for this kind of hotel. At check out I got asked how was the experience and I explained how disappointed I was for the money I spent. Amar (manager on duty) was really nice and sorry for my experience, and waved the breakfast fee. Although I appreciated it this was a terrible experience for a room just under $400 a night and in the future I will stay clear from booking my hotels via this platform and this chain of hotels.
Stayed 1 night in Mar 2024