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Jumeirah Burj Al Arab Dubai

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Jumeirah Burj Al Arab Dubai

2 indoor pools, 2 outdoor pools, pool cabanas (surcharge)
Exterior
Club Suite - Sea View with Butler Service (Duplex Suite - 1083 ft²) | Living area
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • On private beach
  • Room service
The current price is AU$2,489
includes taxes & fees
20 Mar - 21 Mar

Explore the area

Map
Jumeirah Beach Road, Dubai
  • Wild Wadi Water Park
    ‪3 min walk‬
  • Souk Madinat Jumeirah
    ‪10 min walk‬
  • Mall of the Emirates
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪29 min drive‬

Room options

View all photos for Club Suite - Sea View with Butler Service (Duplex Suite - 1083 ft²)

Club Suite - Sea View with Butler Service (Duplex Suite - 1083 ft²) | Living area

Club Suite - Sea View with Butler Service (Duplex Suite - 1083 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 330 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sky One Bedroom Suite (Duplex Suite - 558 ft²)

View from room

Sky One Bedroom Suite (Duplex Suite - 558 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 170 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for One Bedroom Suite (Duplex Suite - 558 ft²)

One Bedroom Suite (Duplex Suite - 558 ft²)

One Bedroom Suite (Duplex Suite - 558 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 170 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Burj Two Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²)

Burj Two Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²)

Burj Two Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 335 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Sky Palm Suite - Sea View with Butler Service (Duplex Suite - 558 ft²)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Sky Palm Suite - Sea View with Butler Service (Duplex Suite - 558 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 170 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Panoramic Suite - Sea View with Butler Service (Duplex Suite - 738 ft²)

Panoramic Suite - Sea View with Butler Service (Duplex Suite - 738 ft²)

Panoramic Suite - Sea View with Butler Service (Duplex Suite - 738 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 225 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²) | Living area

Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 667 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Two-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²)

Deluxe Two-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²) | Living area

Deluxe Two-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 1099 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 335 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Burj Three Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Burj Three Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Burj Three Bedroom Family Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 670 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

View all photos for Deluxe Palm Suite - Sea View with Butler Service (Duplex Suite - 558 ft²)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Palm Suite - Sea View with Butler Service (Duplex Suite - 558 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 170 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Diplomatic Three-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Diplomatic Three-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Diplomatic Three-Bedroom Suite - Sea View with Butler Service (Duplex Suite - 2198 ft²)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 670 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

Similar properties

Front of property - evening/night

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1340)
The price is AU$1,473
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Atlantis, The Palm

About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Burj Al Arab Dubai, a recipient of the prestigious Conde Nast Gold List award in 2020. Within just a 10-minute stroll, you'll find Wild Wadi Water Park and Souk Madinat Jumeirah. Highlights at this beachfront hotel include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. Gilt serves international cuisine. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 indoor swimming pools and 6 hot tubs. 6458 square feet (600 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a free water park, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Umm Suqeim hotel include Mall of the Emirates and Dubai Mall.

What's nearby

  • Burj Al Arab - 1 min walk - 0.1 km
  • Wild Wadi Water Park - 3 min walk - 0.3 km
  • Souk Madinat Jumeirah - 10 min walk - 0.8 km
  • Ski Dubai - 5 min drive - 4.1 km
  • Mall of the Emirates - 5 min drive - 4.2 km

Getting around

  • Equiti Station - 7 min drive
  • Dubai (DXB-Dubai Intl.) - 29 min drive

Restaurants

  • ‪Jumeirah Al Naseem - ‬10 min walk
  • ‪VERDE Beach Dubai - ‬7 min walk
  • ‪Summersalt Beach Club - ‬6 min walk
  • ‪Al Mandhar Lounge - ‬8 min walk
  • ‪Beef Bar - ‬7 min walk

About this property

Jumeirah Burj Al Arab Dubai

Luxury hotel on the beach, with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). Enjoy your summer holiday at Jumeirah Burj Al Arab Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 198 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Jumeirah Burj Al Arab Dubai offers 198 accommodations with computers and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and video game consoles. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Jumeirah Burj Al Arab Dubai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 515 for adults and AED 257.50 for children
  • 2 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Muntaha
  • Gilt
  • L’Olivo at Al Mahara
  • Sahn Eddar
  • Sal

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 6 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Computer
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 515 for adults and from AED 257.5 for children
  • Airport shuttle fee: AED 450 per vehicle (return)
  • Airport shuttle fee per child: AED 1.00 (one way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arab Al Burj
Burj
Burj Al Arab
Burj Arab Al
Burj Hotel
Burj Hotel Arab Al
Burj Al Arab Hotel Dubai
Burj Al Arab Hotel
Burj Al Arab Dubai
Seven Star Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
Burj Al Arab Price
Burj Al Arab Rates
6 Star Hotel Dubai
Burj Al Arab Jumeirah Hotel Dubai
Burj Al Arab Jumeirah Hotel
Burj Al Arab Jumeirah Dubai
Burj Al Arab Jumeirah
Jumeirah Burj Al Arab Dubai Hotel
Jumeirah Burj Al Arab Dubai Dubai
Jumeirah Burj Al Arab Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Burj Al Arab Dubai?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Jumeirah Burj Al Arab Dubai on 20 Mar 2025 start from AU$2,479.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Burj Al Arab Dubai?

Yep, Jumeirah Burj Al Arab Dubai has free valet parking.

Are there any beaches close to Jumeirah Burj Al Arab Dubai?

Yep, Jumeirah Burj Al Arab Dubai is a short 19-minute walk from Umm Suqeim Beach. Fun beach activities include snorkelling, windsurfing and parasailing.

Is there a spa on site at Jumeirah Burj Al Arab Dubai?

Yep, there is an onsite spa at Jumeirah Burj Al Arab Dubai. It has 6 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jumeirah Burj Al Arab Dubai have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Jumeirah Burj Al Arab Dubai have a waterslide?

No, there is no waterslide at Jumeirah Burj Al Arab Dubai, but Wild Wadi Water Park is a short 3-minute walk away.

What luxury perks are available at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Jumeirah Burj Al Arab Dubai a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Burj Al Arab Dubai.

Is Jumeirah Burj Al Arab Dubai family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Jumeirah Burj Al Arab Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Burj Al Arab Dubai?

No, but there are Jetted bath in the guestrooms.

Does Jumeirah Burj Al Arab Dubai serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Jumeirah Burj Al Arab Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jumeirah Burj Al Arab Dubai?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Burj Al Arab Dubai?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Burj Al Arab Dubai?

No, pets are not allowed.

Jumeirah Burj Al Arab Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 811 out of 959 reviews
Rating 8 - Good. 82 out of 959 reviews
Rating 6 - Okay. 34 out of 959 reviews
Rating 4 - Poor. 16 out of 959 reviews
Rating 2 - Terrible. 16 out of 959 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Burj Al Arab is really the best worldwide hotel. This is why many people call this hotel 7 stars. Despite the high price, it is worthy all. Rooms are amazing, unforgettable, super comfortable, huge size, and with great views around. Restaurants are at top world quality. Breakfast buffet by the sea was the best we have been, with a high personalized attention, with almost all “a la carte”. You really feel like a”king” in this hotel. We will recommend it to friends, family members, and everybody else. No one could be better! We want to highlight the attention we received from Ulises at front desk since the beginning to the end of the stay. He was all the time pending on our needs and wishes. Everything with him ran smoothly and fast. Thanks a lot Ulises, we won’t forget you. Our butler, Mr. Abhinav, did an excellent job since our arrival at floor 20th. He was pending on all for us. Bottom line, we don’t think that there is another hotel better than Burj Al Arab worldwide. Thanks.
Stayed 1 night in Dec 2024

8/10 Good

Simon Zhiping

Liked: Cleanliness, staff & service, property conditions & facilities
I just need to complain about the front gate security, no help ! I was there with a tour bus send us there at the date of check in hotel, after loaded my luggages and standing outside hotel for almost 40mins under the sun and ask for security to help to call to get in with luggage’s but nobody care!
Stayed 4 nights in Nov 2024

4/10 Poor

Jun Qi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid for a panoramic suite and they gave me an “upgrade” to a 2 bedroom suite which is definitely not what I wanted! I only have 2 people so it’s totally unnecessary to give me 2 bedrooms. I wanted the floor to ceiling view which is why I booked the panoramic suite. We checked in at around 1:30pm and clearly declined the “upgrade”, yet they failed to give us the original panoramic suite we booked. They have other people checking in after us and still got the panoramic room. The staff did not check with those people to see if they wanted upgrade instead. I know because my friend checked in 1 hour after me and still got the panoramic suite and the staff didn’t ask them to give them the upgrade (not that they wanted it), but my point was the staff did not try to fix the problem! They just forced us to accept a room we didn’t want and just comp our meals. But I’m not here for free meals! I feel like the staff did nothing trying to give us our original room back! Plus for a hotel with such high prestige, it should not overbook the room! Initially they said our room had “issues”, then later slipped and said they tried to get our room back but couldn’t! So obviously they gave my room to someone else! We wasted several hours trying to resolve this thus couldn’t enjoy the hotel as much as we had hoped. I am very disappointed with the staff and management!
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucket List
Amazing service . Especially from Dior and Fraser at breakfast . Dinner had its highs and lows . Room breathtaking and very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Hui, ANAHEIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was a truly unique experience. We had a duplex suite, with lots of amenities. The upstairs bathroom had a whirlpool bathtub in addition to a great shower. The breakfast buffet was extensive and delicious. The staff, at all stages of our stay, were polite and engaging.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first rate hotel and worth it’s 7 star rating
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 2 nights in Oct 2024

10/10 Excellent

Harsha M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. Great service. Check in process could be better for this level hotel. Staff and service excellent. Would definitely like to go back and recommend to friends and family.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burj Al Arab
A great experience from start to finish. From checking in to checking out. The staff could not do enough for you. Food quality was exceptional. This was our second visit and will definitely be going back again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Iswarry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend visit for the first time dubai and stayed in this hotel for his birthday and OMG it was definitely better than expected. An unreal experience and it was definitely the most beautiful suite and hotel I have ever stayed in. Staff was great, easy and fast to check in, everything was just perfect. Hotel is definitely a 7 star!
Stayed 1 night in Sep 2024

10/10 Excellent

Ammar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wonder it is a 7 star hotel. It should be a 100 star hotel. Wow.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dr Yunus

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing , amazing. Hospitality and amenities were beyond 5 stars. Speechless
Stayed 6 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is unique, the staff and their services are all excellent! The best of the best!
Stayed 1 night in Sep 2024

10/10 Excellent

Ammar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wonder it is a 7 star hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mekdem, West Friendship

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Asuncion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s huge but some stuff are not available for a 7 star hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Baljit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burj Al Arab is an iconic hotel, offering the perfect getaway with its luxurious suites, stunning views, and personalized butler service, making it a once-in-a-lifetime experience that was truly worth it! We felt like royalty from the moment we entered to the moment we left!
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have the room earlier
Stayed 1 night in Aug 2024

10/10 Excellent

Aman

Stayed 2 nights in Aug 2024