Crowne Plaza Dubai Jumeirah, an IHG Hotel

5.0 star property
Luxury Dubai hotel in Bur Dubai with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Dubai Jumeirah, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Egyptian cotton sheets, premium bedding, down duvets, minibar
Daily buffet breakfast (AED 90 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Al Mina Road, Opposite Al Hudaiba Awards Bldg., Dubai
  • Jumeirah Mosque
    20 min walk
  • La Mer
    5 min drive
  • La Mer North Beach
    10 min drive
  • Dubai (DXB-Dubai Intl.)
    16 min drive

Room options

Suite, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillow menu
Renovated in 2021
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillow menu
Renovated in 2021
  • 65 sq m
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Renovated in 2021
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Club Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Club Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed, Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Crowne Plaza Dubai Jumeirah, an IHG Hotel. You'll be 2.9 km (1.8 mi) from Dubai Cruise Terminal and 3.3 km (2 mi) from Dubai World Trade Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, body treatments and aromatherapy. The restaurant, Cuisines, serves international cuisine and is open for breakfast, lunch and dinner. The Docks Pub is the hotel's own gastropub, serving drinks along with dinner. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Bur Dubai hotel, you'll be 4.6 km (2.9 mi) from Dubai Creek and 4.9 km (3 mi) from Gold Souk.

What's nearby

  • Dubai Cruise Terminal - 4 min drive
  • Dubai World Trade Centre - 5 min drive
  • Dubai International Convention and Exhibition Centre - 6 min drive
  • BurJuman Mall - 6 min drive
  • Burj Khalifa - 9 min drive

Getting around

  • ADCB Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • ‪Eat & Drink - ‬4 min walk
  • ‪فطاير دنيا الشام - ‬3 min walk
  • ‪Koukh Al Shay Coffee Shop - ‬3 min walk
  • ‪Mannaland (만나랜드 Korean Restaurant) - ‬5 min walk
  • ‪مطعم ومشاوي بيروت - ‬5 min walk

About this property

Crowne Plaza Dubai Jumeirah, an IHG Hotel

Luxury Dubai hotel in Bur Dubai with 2 restaurants
Crowne Plaza Dubai Jumeirah, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A sauna, a terrace, and multilingual staff are also featured at the luxury Crowne Plaza Dubai Jumeirah, an IHG Hotel. Free self parking is available. A complete renovation of Crowne Plaza Dubai Jumeirah, an IHG Hotel was completed in November 2021.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 252 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Crowne Plaza Dubai Jumeirah, an IHG Hotel offers 252 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, Filipino, French, Georgian, Hindi, Indonesian, Malay, Romanian, Russian, Spanish, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 90 for adults and AED 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cuisines
  • Ginger
  • Plaza Café
  • Pool Bar & Lounge
  • The Docks Pub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (101 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Dubai Jumeirah, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 90 for adults and from AED 45 for children
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Dubai Jumeirah, an IHG Hotel Hotel
Crowne Plaza Dubai Jumeirah, an IHG Hotel Dubai
Crowne Plaza Dubai Jumeirah, an IHG Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Crowne Plaza Dubai Jumeirah, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai Jumeirah, an IHG Hotel on 10 Dec 2024 start from AU$213.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Yep, Crowne Plaza Dubai Jumeirah, an IHG Hotel has a free self car park.

Are there any beaches close to Crowne Plaza Dubai Jumeirah, an IHG Hotel?

The closest beach to Crowne Plaza Dubai Jumeirah, an IHG Hotel is Kite Beach (10.1 km).

Is there a spa on site at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Dubai Jumeirah, an IHG Hotel. You'll enjoy heaps of services like body scrubs and body treatments, as well as Swedish massages.

Does Crowne Plaza Dubai Jumeirah, an IHG Hotel have a pool?

Crowne Plaza Dubai Jumeirah, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Crowne Plaza Dubai Jumeirah, an IHG Hotel features a full-service spa, a health club and an outdoor pool.

What makes Crowne Plaza Dubai Jumeirah, an IHG Hotel a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Dubai Jumeirah, an IHG Hotel.

Does Crowne Plaza Dubai Jumeirah, an IHG Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

No, Crowne Plaza Dubai Jumeirah, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Dubai Jumeirah, an IHG Hotel?

No, pets and service animals are not allowed.

Crowne Plaza Dubai Jumeirah, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 47 reviews" "
Rating 8 - Good. 7 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jul 2024

10/10 Excellent

Leano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart shiny hotel with lovely rooms and great to have a big bath (which could have done with some soap more accessible). The bar restaurant was favoured by me ahead of the Asian restaurant. Breakfast buffet was spot on (didnt spot any jam). Very well furnished and pleansant pool area together with an attentive bar. To reach attractions taxis or uber are easy and cheap to get which was handy as reception advised that was better than using the metro. Supermarket nearby. Highly recommended high end hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Barissanajah

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Sep 2023

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, good size room and housekeeping. Restaurant was average, evening service not great - average food and no staff to help
Stayed 4 nights in Nov 2023

10/10 Excellent

Jasper

Liked: Staff & service, property conditions & facilities
good
Stayed 4 nights in Oct 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Abdullatief

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Weak wifi signal. Small swiming pool. I stayd in 1st floor room 161. I can hear my neighbours. Night club in same bulding loud i cant sleep . Start from12 am-4 am. First and last visit. Bar was ok. Service at the bar is good. Mr edwardo the bar manager was frendly and hard working man. Food is over priced all over the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

nathalie

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 11 nights in May 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel good value for money friendly staff keep away from tour operator book family hot air ballon ride promised every day to go then when I ask for refund my 5000 AED she said it would take many weeks for me to get it back. In other words we been ripped off.

10/10 Excellent

Mery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very recommend this place

10/10 Excellent

Pedro, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff is amazing. Very friendly
Stayed 5 nights in Nov 2022

10/10 Excellent

Sohail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Egemen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with group
Disliked: Staff & service
Rented 2 rooms and they couldnt find our reservsgions. Even with itinerary numbers. Bad service.
Stayed 3 nights in Feb 2022

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service
A hotel lacking class, with poor service
I have stayed in many Dubai hotels and to be honest there are not many bad ones. But this pace had a 8.6 rating and price looked ok. The rating was massively flattering. Customer service was nearly rude, I seemed a nuisance. I was asked to pay my bill at the end of the say and they did not believe I prepaid via Hotels.com. many hand cleansing stations were empty 1. Hotel lacked the class of every other hotel I've stayed in in Dubai. May other hotels to pick, don't stay here if you want good service & luxury
Stayed 4 nights in Jan 2022

10/10 Excellent

Rasheed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was very comfortable and memorable trip. Will go back again and again. Highly recommended
Stayed 7 nights in Jan 2022

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great hotel very clean just been refurbished great staff ideal for business district
Stayed 4 nights in Dec 2021

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Dubai ..
It was a nice and enjoyable stay..all rooms are new decorated and the pool on the top floor is never crowded. The Asian restaurant has great food and a special thanks to Tia for a perfect service. Nearby the hotel you also find many restaurants, a small mall with several shops etc. The hotel has a perfect location.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Brand new
Hotel incorrect on Google maps which was annoying. Otherwise a great stay in a brand new/refurbished hotel
Stayed 4 nights in Nov 2021

4/10 Poor

Jorge

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The Location is not good, the hallway of the room smells like cigar, the hotel is undergoing renovation and you can hear some noise. We arrang
Stayed 7 nights in Nov 2021

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price!
Stayed 1 night in Nov 2021