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DoubleTree by Hilton Dubai M Square Hotel & Residences

5.0 star property
Luxury hotel connected to a shopping centre in Bur Dubai with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Dubai M Square Hotel & Residences

Private kitchen
Premium bedding, down duvets, Select Comfort beds, minibar
3 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
Presidential Suite
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Parking included
The price is AU$258
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
M Square Building, Al Mankhool, Dubai
  • BurJuman Mall
    2 min walk
  • The Spice Tree
    1 min walk
  • Burjuman Station
    7 min walk
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Room options

View all photos for Royal Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Royal Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 232 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Twin Guest Room

Premium bedding, down duvets, Select Comfort beds, minibar

Twin Guest Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 157 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for King Guest Room

Premium bedding, down duvets, Select Comfort beds, minibar

King Guest Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Bay View

Executive Suite, 1 Bedroom, Bay View

Executive Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 78 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment (Ambassador)

Apartment (Ambassador) | Living area

Apartment (Ambassador)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 272 sq m
  • Canal view
  • Sleeps 9
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms | Living area

Apartment, 4 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 248 sq m
  • City view
  • Sleeps 10
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 173 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

LED TV

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Premium bedding, down duvets, Select Comfort beds, minibar

Apartment

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 140 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Patio

View from room

Apartment, 1 Bedroom, Patio

Highlights

Patio
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family 1 bedroom Apartment with kitchen/ Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Family 1 bedroom Apartment with kitchen/ Balcony

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Washing machine
Down duvet
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

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About the area

Dubai

DoubleTree by Hilton Dubai M Square Hotel & Residences puts you in the heart of Dubai, connected to a shopping centre and within a 20-minute stroll of BurJuman Mall and Al Seef. Highlights at this luxury hotel include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and mani/pedis. At the hotel's restaurant, you can grab a bite to eat. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .This 5-property class Bur Dubai hotel is 2.3 km (1.4 mi) from Dubai Creek and 3.4 km (2.1 mi) from Dubai Cruise Terminal.

What's nearby

  • BurJuman Mall - 2 min walk
  • Dubai World Trade Centre - 4 min drive
  • Dubai Cruise Terminal - 5 min drive
  • Gold Souk - 7 min drive
  • Port Rashid - 7 min drive

Getting around

  • Burjuman Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪ماكدونالدز - ‬2 min walk
  • ‪Laffah Restaurant - ‬3 min walk
  • ‪The Spice Tree - ‬1 min walk
  • ‪Rasoi Ghar - ‬5 min walk
  • ‪Executive Lounge - ‬2 min walk

About this property

DoubleTree by Hilton Dubai M Square Hotel & Residences

Luxury hotel connected to a shopping centre in Bur Dubai with 3 outdoor swimming pools
DoubleTree by Hilton Dubai M Square Hotel & Residences offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 poolside bars. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury DoubleTree by Hilton Dubai M Square Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 458 guestrooms or units
  • 23 levels
  • 2 buildings
  • 2 bars by the pool
  • Conference rooms
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
DoubleTree by Hilton Dubai M Square Hotel & Residences offers 458 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages and manicures and pedicures. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Portuguese, Spanish, Swahili, Turkish, Ukranian, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 35 for children
  • 2 poolside bars
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 35 for children
  • Airport shuttle fee: AED 180 per person (one-way)
  • Airport shuttle fee per child: AED 180 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

DoubleTree by Hilton Dubai M Square Hotel & Residences Hotel
DoubleTree by Hilton Dubai M Square Hotel & Residences Dubai

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Dubai M Square Hotel & Residences?

DoubleTree by Hilton Dubai M Square Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Dubai M Square Hotel & Residences?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Dubai M Square Hotel & Residences on 23 Dec 2024 start from AU$249.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Dubai M Square Hotel & Residences?

Yep, DoubleTree by Hilton Dubai M Square Hotel & Residences has a free self car park and free valet parking.

Are there any beaches close to DoubleTree by Hilton Dubai M Square Hotel & Residences?

The closest beach to DoubleTree by Hilton Dubai M Square Hotel & Residences is Kite Beach (12.6 km).

Is there a spa on site at DoubleTree by Hilton Dubai M Square Hotel & Residences?

Yep, there is an onsite spa at DoubleTree by Hilton Dubai M Square Hotel & Residences. You'll enjoy services like deep-tissue massages.

Does DoubleTree by Hilton Dubai M Square Hotel & Residences have a pool?

DoubleTree by Hilton Dubai M Square Hotel & Residences has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at DoubleTree by Hilton Dubai M Square Hotel & Residences?

DoubleTree by Hilton Dubai M Square Hotel & Residences features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with hydromassage showerheads, Select Comfort beds and premium bedding.

What makes DoubleTree by Hilton Dubai M Square Hotel & Residences a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Dubai M Square Hotel & Residences.

Is DoubleTree by Hilton Dubai M Square Hotel & Residences family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Dubai M Square Hotel & Residences is a hit with families.

Does DoubleTree by Hilton Dubai M Square Hotel & Residences serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Dubai M Square Hotel & Residences?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at DoubleTree by Hilton Dubai M Square Hotel & Residences?

Yep, you can grab a meal at DoubleTree by Hilton Dubai M Square Hotel & Residences's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Dubai M Square Hotel & Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Dubai M Square Hotel & Residences?

No, only service animals are allowed.

DoubleTree by Hilton Dubai M Square Hotel & Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 180 reviews" "
Rating 8 - Good. 32 out of 180 reviews" "
Rating 6 - Okay. 20 out of 180 reviews" "
Rating 4 - Poor. 7 out of 180 reviews" "
Rating 2 - Terrible. 7 out of 180 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

AMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Bathroom need to be fix. Water is coming out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Desiree

Stayed 3 nights in Sep 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected
The hotel exceeds my expectation. Design is modern and hip. Straightforward yet full of character - size is suited for traveller, smells good, staff are naturally friendly and location is perfect.
Stayed 3 nights in Sep 2024

10/10 Excellent

Meenakshi

Liked: Staff & service, room comfort
Stayed 11 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the main tourist hotspots
Stayed 1 night in Sep 2024

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

melvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohammed

Travelled with group
Amazing stay. Rooms were clean and the views to down town were amazing. Breakfast was awesome the choice of food was great and it was very good. Pool was good and clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Sajid

Liked: Amenities
very good hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

jakaria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Not happy with service also they didn’t give my money back I stay only 3 nights but they took money 4 night
Stayed 4 nights in May 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel & the location. Even though booked a two bedroom room still breakfast was not included and others booking small rooms had breakfast included. Apart from that everything was excellent. Would stay here again.
Stayed 7 nights in May 2024

10/10 Excellent

Azmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Stayed here two nights and will definitely go again. Fast check in and out . Staff all over were very friendly and helpful. Great service at the restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Tahan

Liked: Amenities
It’s great
Stayed 1 night in May 2024

10/10 Excellent

Ankit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
Good location. Spacious rooms. Helpful staff in terms of ensuring that overall stay is comfortable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks!
Relatively new hotel with big and comfortable rooms nicely decorated. Very pleasant and helpful staff. Good pools and gym. Good location in Bur Dubai close to the Metro.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have already booked again
Friendly courteous staff. Good location close to Burjuman Metro. Pleasant new hotel with relatively big rooms. Comfy bed. Nice gym and pool. Good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. The cooks and servers went above and beyond to accommodate my son with nut allergies. Delicious food. Loved the pools. Could use more lounger chairs and less Cabanas in the adult pool. Friendly life guards, making sure rules and safety are being followed. Our rooms were cleaned everyday with fresh towels. Front staff in lobby welcoming and friendly. We will hopefully return to Dubai and stay in this lovely hotel again. Highly recommend!
Stayed 12 nights in Mar 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We planned to stay for 2 nights as a city break. We left after one night and booked an alternative hotel. We were on the 6th floor and all we could hear was the tram and traffic. In fairness to the hotel, when checking out they offered to put us in an alternative room. So if your booking, make a point of asking for a quiet room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Justin

Stayed 10 nights in Mar 2024

8/10 Good

Shalini

Stayed 2 nights in Mar 2024

6/10 Okay

Masroor

Liked: Cleanliness
Disliked: Room comfort
Our room was nice. And a nice city view but the problem was sound from 4th floor my room number was 336. Every time ther was a sound in the morning evening night.
Stayed 4 nights in Feb 2024

10/10 Excellent

yhonn mary

Stayed 1 night in Mar 2024

6/10 Okay

Virender

Liked: Cleanliness, property conditions & facilities, room comfort
Not happy with Hotel.com
Paid booking done with Hotel.com, i was asked to pay additional tourism charges, infect i was asked to block some money in case i used any additional dinning facility, reason given that as we have booked thru Hotel.com
Stayed 2 nights in Feb 2024