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Harbour Hotel Richmond

4.0 star property
Georgian Richmond hotel in Ham, Petersham and Richmond Riverside with a full-service spa

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Cocktail bar
Indoor pool
Outdoor spa tub
Double Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
The current price is AU$200
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Richmond Green
    ‪17 min walk‬
  • Royal Botanic Gardens, Kew
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement)

Double Room (Cosy Basement)

Highlights

Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

Highlights

Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

Highlights

Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (615)
The price is AU$369
for 1 room
includes taxes & fees
19 Feb - 20 Feb
The Petersham

About the area

Richmond

At Harbour Hotel Richmond you'll be within just a 10-minute stroll of Thames River and Richmond Park. Highlights at this Georgian hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. Gates Bar is the hotel's own cocktail bar. Enjoy the gym and sauna. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Ham, Petersham and Richmond Riverside hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Richmond Park - 3 min walk
  • Richmond Green - 17 min walk
  • Royal Botanic Gardens, Kew - 4 min drive
  • Twickenham Stadium - 8 min drive
  • Hampton Court Palace - 14 min drive

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Georgian Richmond hotel in Ham, Petersham and Richmond Riverside with a full-service spa
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Harbour Hotel Richmond?

Harbour Hotel Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Harbour Hotel Richmond?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at Harbour Hotel Richmond on 23 Feb 2025 start from AU$199.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Harbour Hotel Richmond?

Yep, Harbour Hotel Richmond has a self car park for GBP 16.50 per night. Onsite parking is limited.

Is there a spa on site at Harbour Hotel Richmond?

Yep, there is an onsite spa at Harbour Hotel Richmond. You'll enjoy services like Thai massages.

Does Harbour Hotel Richmond have a pool?

Harbour Hotel Richmond has an indoor pool.

Does Harbour Hotel Richmond serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Harbour Hotel Richmond?

No, Harbour Hotel Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Harbour Hotel Richmond?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Harbour Hotel Richmond?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Harbour Hotel Richmond?

No, pets are not allowed.

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 780 reviews
Rating 8 - Good. 234 out of 780 reviews
Rating 6 - Okay. 106 out of 780 reviews
Rating 4 - Poor. 60 out of 780 reviews
Rating 2 - Terrible. 24 out of 780 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Small rooms which seems standard in the UK. Friendly staff. Spa was good.
Stayed 4 nights in Oct 2024

8/10 Good

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a city escape & spa in Richmond!
Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall myself & Partner enjoy this establishment the team always do best to deliver, the luxury of having the spa under one roof adds to the comfortable luxury
Stayed 1 night in Oct 2024

10/10 Excellent

D'Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Great! Restaurant Poor
Room, spa facilities and hotel overall was gorgeous. Bar, restaurant experience and check out was not good. Dinner was terrible - food poor, service very poor and was for a very special occasion. Ruined our stay. Check out was not streamline with unclear charges on the bill we had to query and asked to be removed.
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay near Richmond
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with friendly staff. The leisure facilities are excellent. We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff got upgraded and the spa and the room are exemplary
Stayed 1 night in Oct 2024

10/10 Excellent

EuGenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
More focus on the smooth running of the hotel
We came to RHH for our babymoon but unfortunately weren't impressed with the little details. We had a loft room which was really hot (which we weren't expecting in Oct!) and the air con unit was noisy and inefficient. There were a few niggles that affected our stay - the telephone in the room didn't work (and reception didn't pick up when we called from our mobiles) - the cleaners trolley was outside our room the whole stay (which was inconvenient as it was hard to get past it!) - the restaurant service was slow and they didn't have the food we wanted - there was only one sachet of milk in the room - the check-in process was rushed and felt stressful, which isn't what we had expected for a relaxing overnight break. Saying that, we did enjoy the general ambience of the hotel, and the standard of decor and design, just let down by the little details unfortunately. Not in line with the price of the room, nor by our previous experiences at Harbour Hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with great facilities - will definitely book again when I’m next in Richmond
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Would not reccommend
We were given a room that smelt of damp- we were then moved to a twin room which was not what we had paid for. (Deluxe)Very small and hot. We were given complimentary breakfast and a drinks voucher but was really dissapointed. Definately not a luxury experience and would not stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Emma

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

June

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ifechukwude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Taletha

Stayed 1 night in Sep 2024