Viceroy Santa Monica

4.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Santa Monica Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viceroy Santa Monica

View from room
Terrace/patio
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Double Beds, Pool View | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Parking available
The price is AU$720
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
1819 Ocean Avenue, Santa Monica, CA, 90401
  • Main Street Santa Monica
    2 min walk
  • Sugar Palm Santa Monica
    1 min walk
  • Santa Monica Pier Bus Stop
    9 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    31 min drive

Room options

Royal Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Bathtub, Ocean View (Mobility/Hearing, Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub, Partial Ocean View (Mobility/Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing, Bathtub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite (Pacific)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Suite, Accessible (Palmetto)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Viceroy)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (Canary)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Palmetto)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Mobility/Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Monica

Viceroy Santa Monica puts you in the heart of Santa Monica, within just a 10-minute stroll of Santa Monica Beach and Santa Monica Pier. Highlights at this boutique hotel include 2 outdoor swimming pools, a restaurant and a bar/lounge. .The restaurant, Sugar Palm Santa Monica, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and kids' swimming pool as well as access to bike hire. 6582 square feet (611 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 6:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Downtown Santa Monica hotel include Venice Beach and Venice Beach Boardwalk.

What's nearby

  • Santa Monica Beach - 3 min walk
  • Santa Monica Pier - 8 min walk
  • Third Street Promenade - 10 min walk
  • Venice Beach - 20 min walk
  • Venice Beach Boardwalk - 10 min drive

Getting around

  • Downtown Santa Monica Station - 10 min walk
  • Los Angeles Union Station - 19 min drive
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Seaside on the Pier - ‬9 min walk
  • ‪Big Dean's Ocean Front Cafe - ‬8 min walk
  • ‪The Lobster - ‬7 min walk
  • ‪Rusty's Surf Ranch - ‬9 min walk

About this property

Viceroy Santa Monica

Hotel with 2 outdoor swimming pools, a quick walk to Santa Monica Beach
As a guest of Viceroy Santa Monica, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 6582 square feet (611 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Viceroy Santa Monica. For a fee, parking is available.

This 4-star Santa Monica hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 8 levels
  • 6582 sq ft of conference space
  • 611 sq. m of conference space
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Viceroy Santa Monica offers 162 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This Santa Monica hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sugar Palm Santa Monica

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,582 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (86 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 100 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Valet parking fee: USD 58 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Monica Viceroy
Viceroy Hotel Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel
Viceroy Santa Monica Hotel
Viceroy Santa Monica Santa Monica
Viceroy Santa Monica Hotel Santa Monica

Frequently asked questions

What is the cancellation policy at Viceroy Santa Monica?

Viceroy Santa Monica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viceroy Santa Monica?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Viceroy Santa Monica on 28 Dec 2024 start from AU$646.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viceroy Santa Monica?

Yep, Viceroy Santa Monica has uncovered valet parking with in/out privileges for USD 58 per night.

Are there any beaches close to Viceroy Santa Monica?

Yep, Viceroy Santa Monica is a short 3-minute walk from Santa Monica Beach. Fun beach activities include windsurfing and body boarding.

Does Viceroy Santa Monica have a pool?

Viceroy Santa Monica has 2 outdoor swimming pools and a kids' pool.

What makes Viceroy Santa Monica a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Viceroy Santa Monica.

Is Viceroy Santa Monica family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Viceroy Santa Monica is a hit with families.

Does Viceroy Santa Monica serve breakfast?

Yeah, local cuisine breakfast is on offer daily between 6:30 AM and 1:00 PM.

Is there a free airport shuttle available at Viceroy Santa Monica?

No, Viceroy Santa Monica does not offer an airport shuttle service.

Is there a bar or restaurant at Viceroy Santa Monica?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Viceroy Santa Monica?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Viceroy Santa Monica?

Dogs are welcome at Viceroy Santa Monica, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Viceroy Santa Monica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 578 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 111 out of 1004 reviews" "
Rating 4 - Poor. 70 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia, Weehawken

Liked: Cleanliness
Overpriced, rooms were small and room service was poor.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big rooms renovated Very friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great service and the food was amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

CARRIE, Monte Rio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well located and the pool area was lovely. Our friends traveling with us took advantage of the bicycles provided which was really nice. Bar and restaurant on site was convenient and staff very friendly. My only complaint is that I mentioned my VIP status with Expedia upon check in and didn’t receive any of the benefits which was supposed to be a room upgrade and 2 beverages. Other than that the rooms were nice and we especially loved the large remodeled bathroom. ocean view room had a somewhat obstructed view and I think the higher levels would have provided better view (we stayed on 5th floor).
Stayed 3 nights in Aug 2024

10/10 Excellent

Patti

Stayed 2 nights in Aug 2024

8/10 Good

Ismael, Bishop

Travelled with family
Liked: Staff & service
It’s a convenient place for a business trip. Close to many other places and activities around the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great service. Great ptopwrty
Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Stayed 2 nights in Sep 2024

10/10 Excellent

Cherry, Whangarei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel with great lobby/ common areas and pool area.
Stayed 1 night in Sep 2024

10/10 Excellent

David, Powell

Liked: Cleanliness, staff & service, property conditions & facilities
One floor up on the same side of a hotel is hardly an “upgrade”
Stayed 1 night in Sep 2024

4/10 Poor

Hemang

Stayed 2 nights in Aug 2024

10/10 Excellent

Letitia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed here for one night, but it was a great one. The hotel staff is excellent. Everyone we delt with was kind and helpful. The room was clean, beautifully decorated, and very comfortable. We ate at the hotel restaurant and were very happy with each of our meals. If we're ever back in Santa Monica we would definitely stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Preeti

Liked: Staff & service, amenities, property conditions & facilities
Its a good hotel. Rooms are good. The toiletries are wow. However there is no tea and coffee facility inside the room and i had to ask water on the 2nd day since room service will not keep water for me. Hotel is walking distance to the pier and the 3rd promenade. Dining options are limited and the room service and restaurant closes at 10 pm so i had to order from outside. The security staff is always smiling and welcome. Rest need to learn smiling a bit more.
Stayed 3 nights in Aug 2024

10/10 Excellent

garth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viceroy staff are great and the shared spaces are nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierangela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experiencie.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good times
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Visalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel. Awesome staff. Conveniently located.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Will stay here in the future for sure
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean views, private pools, casual dining open both early and late. Room Cleanliness was next level- thank you Leticia. Only 'meh' was their elevators were down for 2 days (freight elevator was available).
Stayed 5 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things I liked the most about The Viceroy were the cleanliness. the food was very good & staff was super friendly & helpful, our room was gorgeous. I highly recommend this hotel
Stayed 5 nights in Aug 2024

2/10 Terrible

Allissen

Travelled with partner
Disliked: Staff & service, amenities
Service was poor. Only one elevator working. Pool areas are very small. There is no separate kids pool as described. I returned my food for poor quality. I experienced other Viceroy properties and this one is truly disappointing. From check in to check out my experience was less than satisfactory.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
The hotel was nicely designed but located on. It is super busy street. The ocean view was great, but you could not open the window because of the loud noise of the main street in front of the hotel. The service and staff was wonderful. The pool was, very unimpressive, it was too small and not enough chairs. We couldn’t enjoy the outside because there were too many families with little children everywhere.
Stayed 3 nights in Aug 2024

8/10 Good

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite 5 star
A decent experience. Not quite the elevated one promised by the brand, but close. Lack of air-conditioning for our first two days and nights made sleeping unbearable. Hotel staff refused to give us a fan and then on our next request told us they were all booked out. Once AC was fixed, a much more enjoyable room. We had a higher floor room with a “balcony” which was in fact patio doors to a railing. It was nice to have the air flow but the noise from the boulevard did make it hard to relax on the weekends. Lack of coffee maker or kettle in the room is baffling, but then again they charge $6 per coffee in the lobby, so lucky us. The hotel is located one block from the beach and close enough to walk to the pier and main areas for restaurants and shopping. Onsite restaurant is great. Service is attentive. All in all a pleasant stay, just not quite the elevated one we had hoped for.
Stayed 8 nights in Apr 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe. Nicely remodeled room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The hotel is very clean, and in close proximity to lots to do in the area. I thought the service was excellent as well. In fact, I'd like to give a special shoutout to Lynette at the restaurant and coffee/bar area. Lynette, you made my trip and birthday great fun! Thank you for your A-game service. The one remark on the downside that I'll make is I had construction going on each morning in my room. While the view and setup and room were lovely, the noise was a bit tough to have that early in the AM each day. Overall, would I stay again? Absolutely.
Stayed 2 nights in Jul 2024