Kimpton Alton Fisherman's Wharf, an IHG Hotel

4.5 star property
Luxury San Francisco hotel in Fisherman's Wharf with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Alton Fisherman's Wharf, an IHG Hotel

Exterior
View from property
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Pet-friendly
  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2700 JONES STREET, San Francisco, CA, 94133
  • Ghirardelli Square
    6 min walk
  • Pier 39
    8 min walk
  • Aquarium of the Bay
    9 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    32 min drive

Room options

Premium Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Spa)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Single Bed

Room (Essential)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Essential)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Essential)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Essential)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View (Spa)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at Kimpton Alton Fisherman's Wharf, an IHG Hotel. Within just a 10-minute stroll, you'll find Ghirardelli Square and San Francisco Maritime National Historical Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A day of pampering can include deep-tissue massages, Swedish massages and facials. The restaurant, Abaca, serves Filipino cuisine and is open for breakfast, lunch and dinner. Enjoy access to scooter/moped rentals and free bike hire. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Fisherman's Wharf hotel include Pier 39 and Lombard Street.

What's nearby

  • Ghirardelli Square - 6 min walk - 0.6 km
  • Pier 39 - 8 min walk - 0.7 km
  • Lombard Street - 11 min walk - 1.0 km
  • Fort Mason - 13 min walk - 1.1 km
  • Alcatraz Island - 1 min drive - 0.8 km

Getting around

  • Jones St and Beach St Stop - 1 min walk
  • San Francisco Station - 6 min drive
  • San Francisco International Airport (SFO) - 37 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬3 min walk
  • ‪Bistro Boudin - ‬5 min walk
  • ‪Cioppino's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Kimpton Alton Fisherman's Wharf, an IHG Hotel

Luxury San Francisco hotel in Fisherman's Wharf with a 24-hour fitness centre
Kimpton Alton Fisherman's Wharf, an IHG Hotel offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kimpton Alton Fisherman's Wharf, an IHG Hotel. For a fee, parking is available. A complete renovation of Kimpton Alton Fisherman's Wharf, an IHG Hotel was completed in May 2021.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 5 levels
  • Built in 1970
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kimpton Alton Fisherman's Wharf, an IHG Hotel offers 248 accommodations with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Abaca

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Alton Hotel
Kimpton Alton Hotel Fisherman's Wharf
Holiday Inn San Francisco Fisherman's Wharf
Kimpton Alton Hotel Fisherman's Wharf an IHG Hotel
Kimpton Alton Fisherman's Wharf, an IHG Hotel Hotel
Kimpton Alton Fisherman's Wharf, an IHG Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

Kimpton Alton Fisherman's Wharf, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Kimpton Alton Fisherman's Wharf, an IHG Hotel on 26 Nov 2024 start from AU$222.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

Yep, Kimpton Alton Fisherman's Wharf, an IHG Hotel has valet parking with in/out privileges for USD 70 per day.

Are there any beaches close to Kimpton Alton Fisherman's Wharf, an IHG Hotel?

The closest beach to Kimpton Alton Fisherman's Wharf, an IHG Hotel is Ocean Beach (9.6 km).

Is there a spa on site at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

What makes Kimpton Alton Fisherman's Wharf, an IHG Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kimpton Alton Fisherman's Wharf, an IHG Hotel.

Is Kimpton Alton Fisherman's Wharf, an IHG Hotel family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Alton Fisherman's Wharf, an IHG Hotel is a hit with families.

Does Kimpton Alton Fisherman's Wharf, an IHG Hotel serve breakfast?

Sure does, full brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

No, Kimpton Alton Fisherman's Wharf, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Filipino cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Alton Fisherman's Wharf, an IHG Hotel?

Cats and dogs are welcome at Kimpton Alton Fisherman's Wharf, an IHG Hotel, with food and water bowls on offer.

Kimpton Alton Fisherman's Wharf, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1202 reviews" "
Rating 8 - Good. 224 out of 1202 reviews" "
Rating 6 - Okay. 87 out of 1202 reviews" "
Rating 4 - Poor. 34 out of 1202 reviews" "
Rating 2 - Terrible. 31 out of 1202 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff is very polite and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

Richard

Stayed 4 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, IRVINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I usually stay here when in San Francisco
Stayed 1 night in Aug 2024

8/10 Good

Cory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is valet, very easy but expensive. Staff were fantastic, room was quiet and comfortable. Beds and pillows could use an update. Water pressure was good, house keeping was good. VIP provided a bottle of wine which was received next day in room. 2 bottle of water per day per room, had to ask for them at front desk. Beer/wine service daily 5-6pm was great. Close to fishermen’s what and all tourist attractions. No concerns when walking at night.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emily, Moore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the Wharf. Location is perfect, near the trolley line and some good places to eat.
Stayed 3 nights in Aug 2024

8/10 Good

Kristi Ann Eunice, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating. Impressed that they had a Filipino restaurant and not the typical steak house! Very close to public transportation stops. The room was ok.
Stayed 5 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and rooms neat and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Haven’t been to San Fran in years and was a bit worried about safety. Hotel was very clean and safety wasn’t an issue for us. Loved the complimentary happy hour and record players in the rooms. The restaurant/bar was also lively and lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary gave me excellent customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for three days, chose the Alton so we were in a safe walkable area. The property was a little disappointing for a Kimpton. We managed to be placed on a lower floor with dumpsters outside that seemed to be emptied at 4am each day. Beds were comfortable, A/C was a little unpredictable and sucked in what the people smoking weed outside didnt want... The Abaca restaurant attached was not the greatest (we've been to the Philippines many times and this aint it) and it is quite expensive. There is a superb Korean directly across that was very impressive and our Korean Uber driver told us it was very well known. Overall, not sure we would stay here again, there are many options in the area, it wasnt terrible at all and the front desk were really good to us, i guess if the room allocation had been better it would be on our short list.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had record players and a library of albums you could borrow. Also had board games to borrow Happy hour was also very nice wine and IPA's
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristina, Apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location is good! Highly recommended!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lori, St. Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Kimpton Alton very much. It was perfect for us. We traveled with 2 teenagers and there was a young, cool vibe with the dj'd happy hour each day. And they loved the record player and available record options. Our rooms were very clean and up to date. No slow draining showers, signs of neglect or stains on the carpet or furniture. The mattress was extremely comfortable! So much so my husband wants me to contact the hotel to ask what kind of mattress we were sleeping on because he forgot to look:). The street outside the hotel is very quiet and feels safe. If you are willing and able to walk....There is so much within walking distance of the hotel. We would defintely come back and stay.
Stayed 3 nights in Aug 2024

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, air conditioner was very load in room
Stayed 2 nights in Aug 2024

6/10 Okay

Laura Cook, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service
Staff was always very friendly and helpful. In bad need of an update especially the bathrooms. Half wall shower glass did not keep water off the floor, but water pressure was great. Great place to stay and be a tourist at the wharf.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
For a family trip, the area is walking distance to some restaurants, souvenir shops, and the wharf/embarcadero. Noticeably less homeless in the area and on the trolley; feels safer than 2 years ago. It’s still not as lively as precovid, but we still had a great time. The hotel is clean and aesthetically appealing. Staff were pleasant. Valet guys were amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

danisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sherry

Front desk staff were exceptional Restaurant staff were difficult - front desk lady went and got us coffee as they said restaurant was closed but sign says coffee until 10 in lobby and it was not 10 yet
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The bed was great and the shower was perfect, but for a premium room it was small and limited. The power station next to the bed did not work. The TV channel selection was very limited. The staff was poor, could not accommodate a late check out and had poor service at the desk. Will not be using this motel again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Yvonne at the front desk!
Stayed 2 nights in Aug 2024