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Sofitel London Heathrow

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Interior
Superior Room, 1 King Bed
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
The current price is AU$342
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Stockley Park
    ‪9 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AU$153
includes taxes & fees
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About the area

West Drayton

A luxury stay in West Drayton awaits you at Sofitel London Heathrow. You'll be 6 km (3.8 mi) from Airport Bowl and 7.9 km (4.9 mi) from Magna Carta Monument. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Vivre, is open for breakfast and dinner. Enjoy the gym and sauna. 32292 square feet (3000 square metres) of event facilities include 45 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning English breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 5-property class Heathrow Villages hotel include Liquid Leisure and Stockley Park.

What's nearby

  • Stockley Park - 9 min drive - 10.0 km
  • Windsor Castle - 12 min drive - 13.3 km
  • Thorpe Park - 12 min drive - 11.8 km
  • Windsor Racecourse - 13 min drive - 17.0 km
  • LEGOLAND® Windsor - 14 min drive - 18.7 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants and 24-hour fitness centre
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27.00 per person
  • Covered self-parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

What is the cancellation policy at Sofitel London Heathrow?

Sofitel London Heathrow offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel London Heathrow?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on 14 Apr 2025 start from AU$342.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel London Heathrow?

Yep, Sofitel London Heathrow has a secured covered self car park for GBP 40.00 per night.

Is there a spa on site at Sofitel London Heathrow?

There's no onsite spa, but this property does offer spa services.

What makes Sofitel London Heathrow a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sofitel London Heathrow.

Is Sofitel London Heathrow family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Sofitel London Heathrow is a hit with families.

Does Sofitel London Heathrow serve breakfast?

Yeah, our guests give top marks to the English brekkie here! Served daily between 6 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofitel London Heathrow?

No, Sofitel London Heathrow does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel London Heathrow?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel London Heathrow?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel London Heathrow?

No, only service animals are allowed.

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2758 out of 4419 reviews
Rating 8 - Good. 920 out of 4419 reviews
Rating 6 - Okay. 416 out of 4419 reviews
Rating 4 - Poor. 164 out of 4419 reviews
Rating 2 - Terrible. 161 out of 4419 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities
Terrible customer service
Absolutely terrible customer service throughout. Check in gave us the wrong instructions, we waited 15 mins to be served for dinner - went and asked if we could get a menu, they insisted they would bring one to us, 15 more mins later and still no menu so we got food from m&s in the terminal - check out staff then gave different payment instructions to check in so am awaiting to confirm they have not double charged us. Everything is very dated, bathroom mirror was smashed, fire alarms randomly going off. It’s obvious they have a captive market and can let standards slip as a result.
Stayed 1 night in Jan 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
French restaurant superb - worth a visit
Stayed 1 night in Jan 2025

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
depressing hotel
Had returned from Christmas in the Cotswold and thought it best to stay at the airport and take the train into the city on our last day. The hotel rooms are a bit dark and sad, but clean. The room was not equipped with any info on the hotel, not pen.minor things. Called the desk to ask for a iPhone charger to use. no help. Overall, after coming from the Tophams hotel in Belgravia, followed by a stay in Cotswold, Sofitel was a letdown. I have to say, I stayed at the Sofitel in Chicago and it was divine.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Airport Location
This hotel saved us after we had a flight cancelation and rebook. Very nice hotel with top notch customer service. I wish this hotel was located in the city center and I would stay there every time. Our only complaint was room service. We ordered food and they told us it would be an hour and it ended up taking over 2hrs to be delivered for a cold sandwich and chips. Only other dining options are sit down restaurants so pick up food before you check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Room was impeccable! Super convenient location!
Stayed 1 night in Dec 2024

10/10 Excellent

Simon, Holt

Stayed 1 night in Dec 2024

4/10 Poor

Sarai

Stayed 1 night in Dec 2024

6/10 Okay

Austin

Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in experience, very attentive staff
Stayed 1 night in Dec 2024

6/10 Okay

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great restaurants for dinner, lunch and breakfast. Really easy to be around the airport if you need too
Stayed 1 night in Dec 2024

8/10 Good

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
It should be made aware that there is not a shuttle or anything from other terminals to the Sofitel. We had to take a taxi and that cost over 20 pounds
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the airport.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Average airport business hotel
Normal business style hotel but definitely not 5 star. The room is dated, the safe didn’t work, the towels were hard and old and there were no charging outlets next to the bed. Worth staying there for the great location and their gourmet restaurant was pretty good.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Hotel was beautifully decorated for Christmas. Nice lobby, very nice, professional staff. Convenient for T5.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Service excellent , premium luxury hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Stayed 1 night in Dec 2024

10/10 Excellent

KAROLINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for terminal 5. The lights didn’t seem to work on the corridor so we couldn’t see our room number. Great and spacious room. Clean bathroom. Very good quality toiletries
Stayed 1 night in Dec 2024

10/10 Excellent

Ishbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover!
Perfect for a stopover!
Stayed 1 night in Dec 2024