6/10 Okay
Leah
Travelled with family
13 Nov 2024
Liked: Cleanliness
Disliked: Staff & service
Rooms are clean and cozy, beds are comfortable and also very clean. Although the rooms are nice, there were a few concerns. Firstly, there is no safe or anywhere to store your things and other reviews mention staff coming into their rooms (not sure how true this though). Second, the rooms are extremely loud. There is a large gap at the bottom of the doors so can hear banging of doors throughout the night. I think this could be helped with maybe a stopper on the bottom of the door or including something to put along the bottom. We travelled interstate, so had quite large suitcases and despite seeing this, the receptionist did not even open the door even after seeing us struggle to hurl them up the stairs. There was also no utensils in the room other than spoons, maybe there should be even a few forks or bigger spoons for snacks. The fridge kept things cold (reviews said otherwise) but ours at least was cold. The shared bathroom was clean and nice, but maybe a sign you could flip on the door to say it is occupied would be nice to stop people coming and trying to bang on the door whilst showering. Overall, is in a great spot that is easy to access from Sydney CBD but don’t bring too much luggage as there is no elevator or assistance from staff.
Leah
Stayed 2 nights in Nov 2024