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The Star Grand Hotel and Residences Sydney

5.0 star property
Luxury hotel with a full-service spa and a casino

Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, pool loungers
Sundeck
Two Bedroom City View Suite
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Room service
  • Free WiFi
The current price is AU$287
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪13 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

Highlights

Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2016
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

Highlights

Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2016
Blackout curtains
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Harbour Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Harbour Twin Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Down duvet
Premium bedding
Tempur-Pedic bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Harbour King Room

Premium Harbour King Room

Premium Harbour King Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Tempur-Pedic bed
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

Highlights

Furnished balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 120 sq m
  • Harbour view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom City View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite with Pyrmont View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Harbour Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Premium King Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium King Room with Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Three Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Three Bedroom Harbour View Suite

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Suite City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Twin Room with Harbour View

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite with Pyrmont View and Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite with City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Room with Harbour View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Sydney

A luxury stay in the heart of Sydney awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find Star Casino and SEA LIFE Sydney Aquarium within a 15-minute stroll. Highlights at this hotel include a full-service spa, a casino and an outdoor swimming pool. .Enjoy the nightclub, gym, Hot tub and sauna. A meeting room, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Pyrmont hotel include International Convention Centre Sydney and Sydney Town Hall.

What's nearby

  • Star Casino - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 13 min walk - 1.2 km
  • Circular Quay - 5 min drive - 3.4 km
  • White Bay Cruise Terminal - 6 min drive - 4.2 km
  • Sydney Opera House - 6 min drive - 3.8 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪The Star Garden Buffet - ‬1 min walk
  • ‪Fat Noodle - ‬1 min walk
  • ‪24/7 Sports Bar - ‬3 min walk
  • ‪Sovereign Room - ‬6 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk

About this property

The Star Grand Hotel and Residences Sydney

Luxury hotel with full-service spa and casino
The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A business centre and a meeting room are available. A casino, a nightclub, and a fitness centre are also featured at the luxury The Star Grand Hotel and Residences Sydney. For a fee, parking is available.

Smoking is allowed in designated areas at this Sydney hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 0 sq. m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Smoking in designated areas
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Tempur-Pedic beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

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  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 1,001 reviews
The price is AU$310
includes taxes & fees
23 Mar - 24 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

Frequently asked questions

What is the cancellation policy at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand Hotel and Residences Sydney?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at The Star Grand Hotel and Residences Sydney on 23 Mar 2025 start from AU$287.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand Hotel and Residences Sydney?

Yep, The Star Grand Hotel and Residences Sydney has a self car park for AUD 40 per night.

Are there any beaches close to The Star Grand Hotel and Residences Sydney?

The closest beach to The Star Grand Hotel and Residences Sydney is Manly Beach (12.5 km).

Is there a spa on site at The Star Grand Hotel and Residences Sydney?

Yep, there is an onsite spa at The Star Grand Hotel and Residences Sydney. You'll enjoy services like massages.

Does The Star Grand Hotel and Residences Sydney have a pool?

The Star Grand Hotel and Residences Sydney has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Star Grand Hotel and Residences Sydney?

The Star Grand Hotel and Residences Sydney features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes The Star Grand Hotel and Residences Sydney a romantic place to stay?

1 hot tub and 24-hour room service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at The Star Grand Hotel and Residences Sydney.

Is The Star Grand Hotel and Residences Sydney family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Star Grand Hotel and Residences Sydney is a hit with families.

Does The Star Grand Hotel and Residences Sydney serve breakfast?

You bet, brekkie is on offer daily.

Is there a free airport shuttle available at The Star Grand Hotel and Residences Sydney?

No, The Star Grand Hotel and Residences Sydney does not offer an airport shuttle service.

What time are check-in & check-out at The Star Grand Hotel and Residences Sydney?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Star Grand Hotel and Residences Sydney?

No, pets are not allowed.

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1013 reviews
Rating 8 - Good. 178 out of 1013 reviews
Rating 6 - Okay. 86 out of 1013 reviews
Rating 4 - Poor. 35 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
I had an incredible stay here! The room was spacious, there were plenty of dining options within the building, easy parking, the breakfast spread was both extensive and delicious, and the staff were all incredibly friendly. I couldn't fault a thing with my stay! AMAZING!!!!
Stayed 1 night in Mar 2025

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jalisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret, Killarney Vale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed great breakfast late checkout all great. Shower could be hotter. We will definitely be back
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great location, friendly helpful staff. Will definitely stay again 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was too slow. Had to wait in line too long. Apart from it was pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Stayed 1 night in Feb 2025

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth
Stayed 3 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Staff & service, property conditions & facilities
Beautiful. Clean and very spacious
Stayed 3 nights in Jan 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities
The accommodation was beautiful. The free upgrade was appreciated too. The room was clean. We had the buffet for dinner and breakfast. The breakfast was great in parts but underwhelming in others. The pancakes were tiny and soggy. The crepes were good but filled with Nutella so not great for allergy kids. A recent trip to Sofitel in darling Harbour had waffles, pancakes, French toast for the kids with a whole section. I think it could be better for kids.
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff were slow floor we stayed on smelt of damp and mould, they tried to over charge on services we didn't have and tried to downgrade room and said it was the same as we had booked
Stayed 2 nights in Jan 2025

4/10 Poor

Noah

Stayed 1 night in Jan 2025

10/10 Excellent

brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade and view was amazing. And the Spa was nice and hot.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Travelled with partner
Room was nice and clean Bed really comfortable and cosy Made for a pleasant stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic room. Lots of space. Would definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Shane

Stayed 1 night in Dec 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only fault i can say is that cleaners need to "dust" a lot more. The backboards to the bed, looking up to the ceiling, on lamp fixtures, bedside tables and entertainment units were quite dusty and dirt marks on ceiling. One of the air conditioning vents also need to be cleaned as well.So much so that I had to go and purchase a antihistamine for my daughter as it ser her allergies off and she got hives. Apart from that, EVERY member whether it be reservation desk, porters, maintenance and staff walking around the floor demonstrated staff demonstrated EXCELLENT customer service skills, were EXTREMELY polite, ALWAYS offered assistance, EXTREMELY accommodated and were EXTREMELY wonderful people to interact with. The Harvest Buffet particularly breakfast served EVERY kind of breakfast foods possible. The food was always fresh. Would DEFINITELY stay at this hotel again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2024