See all properties
Save

citizenM San Francisco Union Square

4.0 star property
Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Bar (on property)
Building design
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The price is AU$263
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Westfield San Francisco Centre
    3 min walk
  • Tad's Steak Restaurant
    1 min walk
  • Market St & 4th St Stop
    2 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    13 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

San Francisco

CitizenM San Francisco Union Square puts you in the heart of San Francisco, connected to a railway/underground station and within a 20-minute stroll of popular places like Moscone Convention Center and Embarcadero Center. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .The hotel's restaurant is a nice spot to grab a bite. Business travellers can take advantage of a 24-hour business centre and coworking space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Attractions within a 30-minute walk of this 4-property class Union Square hotel include Oracle Park and San Francisco Bay.

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Embarcadero Center - 17 min walk
  • Oracle Park - 3 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business centre and coworking spaces are available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at citizenM San Francisco Union Square?

CitizenM San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 5 Jan 2025 start from AU$263.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM San Francisco Union Square?

The closest beach to citizenM San Francisco Union Square is Baker Beach (6.9 km).

What makes citizenM San Francisco Union Square a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM San Francisco Union Square.

Does citizenM San Francisco Union Square serve breakfast?

You bet, our guests give top marks to the buffet brekkie here! Offered daily from 6:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at citizenM San Francisco Union Square?

No, citizenM San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM San Francisco Union Square?

Yep, you can grab a meal at citizenM San Francisco Union Square's onsite restaurant.

What time are check-in & check-out at citizenM San Francisco Union Square?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM San Francisco Union Square?

No, only service animals are allowed.

citizenM San Francisco Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 848 out of 1076 reviews" "
Rating 8 - Good. 166 out of 1076 reviews" "
Rating 6 - Okay. 39 out of 1076 reviews" "
Rating 4 - Poor. 13 out of 1076 reviews" "
Rating 2 - Terrible. 10 out of 1076 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nastaran

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel!
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wade

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Small rooms but this was not unexpected. Very conveniently located. Good breakfast. Clean. Overall very positive.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! From check-in to check-out staff was fantastic and helpful. My morning mocha was perfect and a great start to my day. Breakfast always looked amazing but I can’t eat a large breakfast but found yogurt less than a block away. Although some people mention the rooms being small I found it very convenient for one person and the bed was very comfortable. I’m an older adult but the room technology wasn’t difficult to navigate and was actually great. citizenM thought of everything and I have no complaints or thoughts of anything else I wish was there. For the past few years I’ve stayed at various AirBNB’s but this is a game changer! I’ll definitely stay here again in the future! A huge thank you to the staff for this wonderful experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great location, friendly staff. Loved the breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rathsamee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CitizenM SF Bold Comfy Oasis
FUN COMFY WELCOMING!! We happily moved to CitizenM after checking out in horror from another funky shabby expensive Union square Hotel. WOW for the same price CitizenM was clean, modern, stylish and most of all COMFY CHEERFUL AND FRIENDLY. Great staff. Compact efficient rooms with great bednooks and every modern need. The lobby living room check-in concept is fun and was buzzing all hours of the day and night. $21 breakfast buffet had hot eggs meat and smoke salmon with lots of cereal and bread options. Good price and easy. Good strong hot coffee available 24/7. Great location 1 and 1/2 blocks from Union square, market Street and one block from the entrance to Bart. HIGHLY RECOMMENDED
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is super central. Right around the corner from Powell Station and across the street from the historic Johns Grill.
Stayed 5 nights in Sep 2024

10/10 Excellent

Milanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip, great location and value
Very clean and convenient. Loved the great room and open workspace.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walid

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, hip concept. Easy check in, friendly staff. Nice bar and cafe. Room was a tad small. Everything was extremely clean and finished nicely.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, small but amazing rooms, very clean and comfortable, great staff and vibes
Stayed 4 nights in Jun 2024

10/10 Excellent

Dylan

Definitely no complaints. Super helpful people
Stayed 2 nights in Sep 2024

10/10 Excellent

Wuttichai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

jeffrey

Stayed 3 nights in Aug 2024

10/10 Excellent

Heather, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1228 was perfect. Check-in and out went smoothly. Extremely close to the Powell Station so you can get anywhere relatively fast and there's plenty to do within walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ringo

Stayed 3 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024