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The Donatello

3.5 star property
Hotel with a fitness centre, steps from Union Square

Photo gallery for The Donatello

Lobby
Exterior
Lobby
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
501 Post St, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • SF Masonic Auditorium
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hotel Nikko San Francisco

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (2241)
The price is AU$417
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Nikko San Francisco

About the area

San Francisco

The Donatello puts you in the heart of San Francisco, steps from Union Square and within a 15-minute stroll of San Francisco Museum of Modern Art. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .The restaurant, Zingari, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Within a 20-minute walk of this 3.5-property class Union Square hotel, attractions include Moscone Convention Center and Embarcadero Center.

What's nearby

  • Union Square - 2 min walk
  • Moscone Convention Center - 16 min walk
  • Oracle Park - 3 min drive
  • Lombard Street - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Redwood Room - ‬3 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Jack in the Box - ‬2 min walk

About this property

The Donatello

Hotel with a fitness centre, steps from Union Square
The Donatello offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Donatello. Parking is available for a fee.

This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 1959
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Donatello offers 94 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 February 2025 to 11 April 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Donatello?

The Donatello offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Donatello?

Yep, The Donatello has covered valet parking with in/out privileges for USD 57.0 per night.

Are there any beaches close to The Donatello?

The closest beach to The Donatello is Ocean Beach (9.3 km).

What makes The Donatello a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Donatello.

Is there a free airport shuttle available at The Donatello?

No, The Donatello does not offer an airport shuttle service.

Is there a bar or restaurant at The Donatello?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Donatello?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Donatello?

No, only service animals are allowed.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

mariah

Disliked: Staff & service, amenities
No amenities (no room service or cleaning) offered despite paying full price.
Stayed 2 nights in Nov 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb
Stayed 3 nights in Nov 2024

8/10 Good

raven

Stayed 3 nights in Oct 2024

10/10 Excellent

Julia, Boston

Stayed 5 nights in Oct 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samira

Stayed 2 nights in Oct 2024

10/10 Excellent

Samira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

ALLAN

Travelled with partner
Rooms were great, clean and well appointed. Sadly the surrounding sidewalks were not clean due to rough sleepers
Stayed 3 nights in Oct 2024

8/10 Good

irvin ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the hotel. The clubhouse upstairs on the top floor was a great place to start your day with coffee or tea. Filter water saves on plastic bottles. Transportation was all around us, so getting places was simple.
Stayed 5 nights in Oct 2024

10/10 Excellent

Janelle, Heathmont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Donatello. Great location, one block to Union Square and all the transport is within walking distance to get anywhere. Room was well laid out with a basic kitchenette. Loved the gym and spa facilities. Our favourite was the club lounge, gorgeous area to enjoy a complementary coffee. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the King studio suite and it was wonderful. I like the amount of space we had.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Palm City

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice sized rooms with plenty of amenities. Club level lounge for morning coffee is very nice. Staff is extremely helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a few days but I loved everything about it. The staff was very nice and accommodating. I felt safe inside the hotel. I really liked that at night they locked the doors and the only way in is with your key card for your room. The area of this hotel is located on the outskirts of the tenderloin. I feel like it’s located in a little better part of town than other hotels. It’s very convenient when you are walking all over San Francisco. We took the muni everywhere & it was only about a 5 minute walk to each bus stop around the area. It’s very close to the bart station & has a shopping center around. If I ever come back to San Francisco I would definitely stay here again. The room was very clean, the AC worked amazingly. Overall my stay was excellent. My only bad thing is a few hotels down the block there was a protest every day & it started pretty early in the morning so that was a little annoying but not the hotels fault.
Stayed 3 nights in Oct 2024

10/10 Excellent

Geraint John

Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 9 nights in Sep 2024

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable property that is conveniently located to many dining and music spots. The room was a nice size and had a fridge and microwave. The menu for the on-site restaurant didn't look appealing or well priced, but many options nearby to offset that. The rooftop is a nice place to unwind. We would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic experience! Our room was ready 3 hours early and we were allowed to check in. The staff was so helpful and attentive. We loved the large room, beautiful bathroom, and the 1500 club on the top floor was simply outstanding, with hreat views and a beautiful place to relax. Had dinner at the restaurant with live Jazz, enjoyed the jacuzzi, and the all-day hot beverages was such a treat! The location was so convenient, walkable to lots of locations, shopping, yransit, cable-cars. Will definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Damien, N BETHESDA

Stayed 3 nights in Aug 2024

8/10 Good

Victoria

Liked: Amenities
Good location, nice and helpful staff but been without Internet for three days wasn’t very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service
Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
Stayed 4 nights in Aug 2024

8/10 Good

Luke

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Jul 2024