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The Phoenix Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lombard Street

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Exterior
Property entrance
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
The current price is AU$268
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Moscone Convention Center
    ‪4 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Oracle Park
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

The Phoenix Hotel puts you in the centre of San Francisco, 2.5 km (1.5 mi) from Lombard Street and 2.1 km (1.3 mi) from Moscone Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Union Square and San Francisco Museum of Modern Art.

What's nearby

  • Union Square - 17 min walk - 1.5 km
  • Moscone Convention Center - 4 min drive - 2.5 km
  • Lombard Street - 4 min drive - 2.7 km
  • Oracle Park - 5 min drive - 3.4 km
  • Pier 39 - 6 min drive - 4.3 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel with a 24-hour front desk, near Lombard Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Phoenix Hotel?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 31 Mar 2025 start from AU$267.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1112 reviews
Rating 8 - Good. 288 out of 1112 reviews
Rating 6 - Okay. 93 out of 1112 reviews
Rating 4 - Poor. 37 out of 1112 reviews
Rating 2 - Terrible. 24 out of 1112 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Khang

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staffs were excellent, helpful, and very knowledgeable about the city!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bill

Stayed 1 night in Dec 2024

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael N

Liked: Cleanliness, staff & service, property conditions & facilities
Orlando is the Best of the Best!!
Stayed 1 night in Dec 2024

10/10 Excellent

adam

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay, and we felt so lucky to have found this spot. The staff were lovely and kind, and the owner Orlando was available to address any needs we had immediately. Our room was right across the from the bar which was open until 10pm. Perfect for a quick cocktail the evening we got in. We were positioned in front of the inviting pool, which was open until midnight and heated to 80°—so we went for a December swim at night under the stars & rows of patio lights. It was gorgeous and so fun. The beds were deep, soft memory foam, and we were so grateful for such great beds at the end of our long days. The shower was our only slight complaint, the water was either just barely warm enough or scorching hot. We could’ve said something, but we just managed because our stay was very short. We were wishing we had a mini fridge and a microwave, since we were with kids and it would’ve been great for a quick storing of leftovers and heating them up if needed. There were free donuts & coffee in the mornings, & they even kept our keys and parked our car for us one night when the lot was full. We were right down the street from the Orpheum where we saw our show, and we opted for a car service because it was raining, but it was like a seven minute drive. It’s also literally right around the corner from Brenda’s French soul food, the luckiest find of a brunch and lunch/dinner Soulfood restaurant. The food was divine!! Would absolutely stay @ the Phoenix again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMg this was an epic stay! Met the coolest, nicest people AND THE ROOM AND POOL WERE OUT OF A MCM MOVIE. Stay here! Rock n Rock paradise🎸🎸🎸🤘🤘🤘💓💓💓💓💓🌁🌉
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place. It's always my first choice when staying in SF.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anamarie, Woodland

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice option for needing a place to stay after an event at Bill Graham. Decor, staff, and courtyard are great!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raymund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Exceptional and safe despite the outside surroundings having a lot of homeless people
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but noisy
Ambiance is amazing. However they do not monitor loud people late at night. There was a party or something going on and they kept yelling and slamming doors in the middle of the night. Could not sleep at all!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE GEM OF SF!!! An amazing respite from the city, year round mid century Palm Springs getaway- IN SF!!! Here, you are home. Orlando and the rest of the Phoenix family, are kind and welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime Spot To Stay for a Concert
All in all a really rad hotel with a splash of vintage rock era colors and decor. Its also a kind of paradise from the grime and bustle of the tenderloin. The heated salt water pool was like liquid butter if that's a thing, unbelievably comfortable. Unfortunately the only negative I had was that the bar+restaurant was closed during our time here. An it was a big reason for my initial reservation. So definitely check their schedule ahead of time. It's proximity to the Civic Graham Auditorium was ideal. Exactly what I was looking for after a long day of walking around the Exploritorium, our concert was only a few blocks away from the Phoenix.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
I have stayed in a lot of Hotels, and felt particularly safe and welcomed here! The red lighting is extremely cool and romantic, and the pool is VERY lovely even in the rain! The staff are extremely friendly and welcoming! Only complaint is there is not a fridge or microwave! Otherwise, INCREDIBLE! Would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill, Forestville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED the Phoenix! Awesome staff, fun themed hotel. It’s an oasis in the center of SF. I’d love to stay there again! Full of personality and character.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kari, TUCSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best customer service
The people were so nice and helpful , it was so welcoming and everything is right there, the pool is warm which is nice and it was a great place , there was some people who were drunk that were staying and some drama of cheating but other than that the hotel was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024