PARKROYAL Parramatta

4.5 star property
Luxury Sydney hotel in Parramatta with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PARKROYAL Parramatta

Lobby
Front of property - evening/night
Superior Room, 1 Bedroom
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Gym
The price is AU$187
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • Riverside Theatres
    5 min walk
  • St Patrick's Cathedral
    6 min walk
  • Parramatta Park
    7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    37 min drive

Room options

Premier King Corner Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

Superior Two Queen

  • Sleeps 3
  • 2 Double Beds

Club Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Sydney

A luxury stay in the heart of Sydney awaits you at PARKROYAL Parramatta. Within just a 15-minute stroll, you'll find Parramatta Park and CommBank Stadium. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a bar/lounge. .The restaurant, Table 30, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Parramatta hotel, you'll be 1.9 km (1.2 mi) from University of Western Sydney Parramatta Campus and 2.6 km (1.6 mi) from Rosehill Gardens Racecourse.

What's nearby

  • Parramatta Park - 7 min walk
  • CommBank Stadium - 11 min walk
  • University of Western Sydney Parramatta Campus - 2 min drive
  • Rosehill Gardens Racecourse - 5 min drive
  • Westmead Hospital - 5 min drive

Getting around

  • Sydney Parramatta Station - 10 min walk
  • Castle Hill Station - 12 min drive
  • Sydney Airport (SYD) - 37 min drive

Restaurants

  • ‪Ayam Penyet Ria Parramatta - ‬1 min walk
  • ‪Gelato Messina - ‬1 min walk
  • ‪Volcano's Steakhouse - ‬2 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Chocolateria San Churro - ‬1 min walk

About this property

PARKROYAL Parramatta

Luxury Sydney hotel in Parramatta with 2 restaurants
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 19 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 17 June 2024 to 30 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19 for children
  • Covered self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

Frequently asked questions

What is the cancellation policy at PARKROYAL Parramatta?

PARKROYAL Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PARKROYAL Parramatta?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at PARKROYAL Parramatta on 22 Dec 2024 start from AU$187.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PARKROYAL Parramatta?

Yep, PARKROYAL Parramatta has a secured covered self car park with in/out privileges for AUD 40 per night. Onsite parking is limited.

Does PARKROYAL Parramatta have a pool?

PARKROYAL Parramatta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes PARKROYAL Parramatta a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at PARKROYAL Parramatta.

Is PARKROYAL Parramatta family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that PARKROYAL Parramatta is a hit with families.

Does PARKROYAL Parramatta serve breakfast?

You bet, buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at PARKROYAL Parramatta?

No, PARKROYAL Parramatta does not offer an airport shuttle service.

Is there a bar or restaurant at PARKROYAL Parramatta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at PARKROYAL Parramatta?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at PARKROYAL Parramatta?

No, only service animals are allowed.

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rinto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and decent, and the location was near the river. However, they were renovating rooms nearby, which were very loud during the day and dusty at night. The light in the area by the lift did not work at night. If I had known there was renovation happening, I would have chosen another place. Out of the three lifts, I don't think all were in operation, so going up and down took a long time during peak times.
Stayed 2 nights in Dec 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, amenities
I paid extra for a King suite, but the bed was a queen size. When I spoke to reception that there may have been a mistake, they told me that was what they called a king bed. They can’t just change the definition of a king bed! I spoke to a manager at check out who said their boss would contact me, and still no contact. Fobbed off and terrible customer service. Hotel is clean, but beware of upgrading. It’s a scam.
Stayed 1 night in Nov 2024

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely and exceptionally helpful especially the young lady that booked us in. Room was beautiful, breakfast is next level awesome!! We initially booked as it’s walking distance to Commbank Stadium so happy we stayed here!
Stayed 1 night in Nov 2024

10/10 Excellent

Tengku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault anything about the hotel. The staff were amazing, from check in to room service, all amazing. At check in we were offered a free rollout bed for my daughter who was going to sleep in the king bed with us as the hotel was fully booked. We also received breakfast for an extra $23 for all three of us. Our room was clean and the beds were comfortable. Ideal location close to train station. We went to a concert at Accor Stadium Olympic Park, the Parramatta train station is in walking distance and the train went direct to Accor Stadium. Perfect! We will stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, easy walk to everything. Staff were very helpful. Renovations were occurring during our stay, so not ideal, but end result to modernise will be brilliant
Stayed 1 night in Nov 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
New decor was gorgeous, staff were great, close to river cat wharf, shopping and restaurant precinct - we’ll be back.
Stayed 2 nights in Oct 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Miriam

Travelled with family
First room booked into was the side getting renovated. The noise was intolerable, felt like someone was drilling into the room. After complaining we did get shifted to a nice room but the checking in and lining up again to complain and moving wasted a couple of hours of our day. Wish they had just done that in first place as then review would have been great.
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Cleanliness
Nothing
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Warm, friendly and welcoming staff upon check-in with receptionist Lee very acommonnad
Stayed 2 nights in Oct 2024

8/10 Good

Raine

Travelled with family
Liked: Cleanliness, staff & service
Rooms nice Soap was empty but otherwise goos
Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Saxon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

George

Liked: Staff & service
expensive for what is offered. In need of an upgrade. Lots of building going on around the area.
Stayed 3 nights in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Oct 2024

6/10 Okay

Kylie

Good accommodation, needs a revamp. Stains on carpet at reception aren’t a good look.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shakeeb

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible customer service!
Stayed 1 night in Sep 2024

10/10 Excellent

Charmaine

Stayed 1 night in Sep 2024

8/10 Good

Jurek, WICKHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, great service. We were here to go to the rugby at Olympic Park. Public transport easy, dining brilliant on station street. Very pleasently surprised by Parramatta city, worth exploring.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

Kok-Leong

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but in need of a refresh
It was ok stay. The room is good sized but the bathroom is terrible. There’s a fixed shower head covered in limescale and there was no hair conditioner. The bathroom was hard to keep dry as the old shower head was splashing water all over the place. Breakfast was average. Not much of a selection. In room dining requires a $5 delivery fee so give that a miss and buy from the shops around. Lots of restaurant choices.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Seems a bit dated this hotel, rooms are comfortable enough with complimentary slippers and robe. Gym was a bonus, just the temperature of the room was an issue with the regulated air con.
Stayed 6 nights in Sep 2024