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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, steps from Government Street

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Front of property
Lobby
Basic Studio, 1 King Bed
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Kitchen
  • 24/7 front desk
The current price is AU$219
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Government Street
    ‪2 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Helms Inn puts you in the heart of Victoria, steps from Government Street and within a 10-minute stroll of Victoria Harbour. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this James Bay hotel include Victoria Clipper Ferry Terminal and Victoria Fisherman's Wharf.

What's nearby

  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 5 min walk - 0.5 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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James Bay Inn Hotel & Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 1,614 reviews
The price is AU$165
includes taxes & fees
10 Apr - 11 Apr
James Bay Inn Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Helms Inn on 30 Mar 2025 start from AU$218.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 997 out of 1487 reviews
Rating 8 - Good. 396 out of 1487 reviews
Rating 6 - Okay. 65 out of 1487 reviews
Rating 4 - Poor. 19 out of 1487 reviews
Rating 2 - Terrible. 10 out of 1487 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service
Great place to stay in Victoria and convenient to walking around town and ocean trails. No need to drive from this location. Very satisfactory and friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

San San

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed this place for the third time whenever we visited Victoria. Good location, walking distance to downtown, very clean room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nandranie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was definitely home away from home , very clean, friendly staff, very helpful!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

S Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christine, Sherwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers great value for a great price. Located adjacent to the heart of Victoria and walking distance to downtown, Beacon Hill Park, the ocean, the harbour and the transit. The room was spacious, comfortable and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eugene

Stayed 3 nights in Dec 2024

6/10 Okay

Gina Louise

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Shane

Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Central location makes Helms Inn a good choice to stay in Victoria. Good clean establishment at a fair price. Easy walking to restaurants and attractions in the Harbour area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5min walk to museum easy walkable distance to fine dining the harbour. So many place to explore down town
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for access to Inner Harbour and all its nearby attractions. Helms Inn is on a busy street, so the traffic noise can be heard. Rooms were comfortable and clean. Staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very quiet and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property often over the past twenty years. It is well maintained, convenient and the staff are helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, property conditions & facilities
Great location , dated but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Lake Cowichan

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing only - the safe was in a place which was too high fior us to use We love The Helms Inn - location , staff, suite are exactly what we need
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The bed was so comfortable, no street noise, it was perfect. We will stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Answered in questions above
Stayed 1 night in Dec 2024