4/10 Poor
Daljinder
Travelled with family
10 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel has no lift so if you want to avoid stairs request room 205. No fridges in the rooms but front desk will hold small things you need to keep cold in their fridge at the reception. Rooms are small. Beds are super uncomfortable and springy. Shower is combined with the toilet and sink, shower curtain will stick to you while you shower. No shampoo, only bar soap, and pink industrial grade soap as body gel. Only one towel per person no hand towel or face towel. They “clean the room” every day but it’s basically re making the bed with the same linen you have sleeping in the duration of your stay. No washed sheets/linen for the duration of your stay, but they do replace your towel. They also don’t clean your bathroom, toilet and won’t change your cups in the room. Carpet is already sticky and smelly they don’t vacuum it during your stay. They have a window with no screen so bugs will come into your room. Room is super out dated but does have a tv from the early 2000’s that you can only see if you’re sitting up. Walls are an extremely dirty with coffee and “other” stains. Fire alarm went off at 6am. Scared the crap out of us. Super loud in the room as they have a mid 1900’s style fire alarm set up in the rooms. We went to front desk for guidance and one other lady had come down and he told us “all good” with no explanation as to why that happened or if there was indeed a fire. All and all location is what matters as when visiting London you aren’t really in your
Daljinder
Stayed 3 nights in Oct 2024