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JA The Resort - JA Beach Hotel, Dubai

5.0 star property
Luxury hotel on the beach, with 8 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JA The Resort - JA Beach Hotel, Dubai

Lobby
Front of property
Water park
View from room
14 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Breakfast available
  • All-inclusive
  • Spa
The price is AU$453
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai
  • Palm Islands
    4 min walk
  • Sette
    1 min walk
  • UAE Exchange Station
    18 min drive
  • Dubai (DXB-Dubai Intl.)
    48 min drive

Room options

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Sea View

Premium Suite, 1 Bedroom, Sea View

Premium Suite, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 122 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Resort View

View from room

Room, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Sea View (With Splash Park & Beach Access)

Minibar, in-room safe, desk, laptop workspace

Room, Sea View (With Splash Park & Beach Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Resort View

Junior Suite, Resort View

Junior Suite, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 64 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Room with Splash Park & Beach Access

Minibar, in-room safe, desk, laptop workspace

Resort Room with Splash Park & Beach Access

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Pool Access (Cabana, Beach & Splash Park Access)

Minibar, in-room safe, desk, laptop workspace

Room, Pool Access (Cabana, Beach & Splash Park Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, Sea View

Minibar, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 64 sq m
  • Sea view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Similar properties

Garden view

JA The Resort - JA Palm Tree Court, Dubai

On private beach
Pool
Hot tub
All-inclusive
4.6 out of 5, Wonderful, (513)
The price is AU$1,487
for 1 night
includes taxes & fees
1 Jan - 2 Jan
JA The Resort - JA Palm Tree Court, Dubai

About the area

Dubai

A luxury stay in Dubai awaits you at JA The Resort - JA Beach Hotel, Dubai. You'll be 19.3 km (12 mi) from Dubai Exhibition Centre and 45.2 km (28.1 mi) from Burj Khalifa. Highlights at this beachfront hotel include 14 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. The theme restaurant, Ibn Majed Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. With 5 poolside bars and 13 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Plus you'll find a marina, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jebel Ali hotel, you'll be 47.2 km (29.3 mi) from Dubai Mall and 49.1 km (30.5 mi) from Dubai World Trade Centre.

What's nearby

  • Palm Islands - 4 min walk
  • LEGOLANDĀ® Dubai - 19 min drive
  • Dubai Exhibition Centre - 20 min drive
  • Ibn Battuta Mall - 20 min drive
  • MOTIONGATEā„¢ Dubai - 23 min drive

Getting around

  • UAE Exchange Station - 18 min drive
  • Dubai (DXB-Dubai Intl.) - 48 min drive

Restaurants

  • ā€ŖKarak Chino - ā€¬12 min drive
  • ā€ŖŁ…Ų§ŁƒŲÆŁˆŁ†Ų§Ł„ŲÆŲ² - ā€¬10 min drive
  • ā€ŖŲØŁŠŲŖŲ²Ų§ Ł‡ŲŖ - ā€¬14 min drive
  • ā€ŖŁƒŲ§Ų±ŁŠŲØŁˆ - ā€¬14 min drive
  • ā€ŖSeafarers Bar and Kitchen - ā€¬11 min drive

About this property

JA The Resort - JA Beach Hotel, Dubai

Luxury hotel on the beach, with 8 outdoor pools
Some rates at JA The Resort - JA Beach Hotel, Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at JA The Resort - JA Beach Hotel, Dubai, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 14 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 14 dining venues
  • 5 bars by the pool
  • 3 swim-up bars
  • 13 bars or lounges
  • 7933 sq ft of conference space
  • 737 sq. m of conference space
  • Built in 1981
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
JA The Resort - JA Beach Hotel, Dubai offers 235 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Russian, Spanish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 per person
  • 13 bars/lounges
  • 14 restaurants
  • 3 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's
  • Ibn Majed Restaurant
  • Shooters
  • Sports Cafe

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,933 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JA The Resort - JA Beach Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 250 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Airport shuttle fee: AED 295 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel JA Jebel Ali Beach
Hotel Jebel Ali Beach
JA Beach Hotel
JA Jebel Ali Beach
Jebel Ali Beach Hotel
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Golf Resort Spa
Jebel Ali Hotel Dubai
JA Beach Hotel
Ja The Ja Hotel, Dubai Dubai
JA The Resort JA Beach hotel
JA The Resort - JA Beach Hotel, Dubai Hotel
JA The Resort - JA Beach Hotel, Dubai Dubai
JA The Resort - JA Beach Hotel, Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at JA The Resort - JA Beach Hotel, Dubai?

JA The Resort - JA Beach Hotel, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JA The Resort - JA Beach Hotel, Dubai?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at JA The Resort - JA Beach Hotel, Dubai on 20 Dec 2024 start from AU$444.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JA The Resort - JA Beach Hotel, Dubai?

Yep, JA The Resort - JA Beach Hotel, Dubai has a free self car park and free valet parking.

Are there any beaches close to JA The Resort - JA Beach Hotel, Dubai?

The closest beach to JA The Resort - JA Beach Hotel, Dubai is Marina Beach (16.1 km).

Is there a spa on site at JA The Resort - JA Beach Hotel, Dubai?

Yep, there is an onsite spa at JA The Resort - JA Beach Hotel, Dubai. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does JA The Resort - JA Beach Hotel, Dubai have a pool?

JA The Resort - JA Beach Hotel, Dubai has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at JA The Resort - JA Beach Hotel, Dubai?

JA The Resort - JA Beach Hotel, Dubai features a private beach, 5 poolside bars and 8 outdoor pools.

What makes JA The Resort - JA Beach Hotel, Dubai a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at JA The Resort - JA Beach Hotel, Dubai.

Is JA The Resort - JA Beach Hotel, Dubai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that JA The Resort - JA Beach Hotel, Dubai is a hit with families.

Does JA The Resort - JA Beach Hotel, Dubai serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JA The Resort - JA Beach Hotel, Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JA The Resort - JA Beach Hotel, Dubai?

Relax with a coldie at the 5 poolside bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at JA The Resort - JA Beach Hotel, Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JA The Resort - JA Beach Hotel, Dubai?

No, pets and service animals are not allowed.

Is there a golf course on site at JA The Resort - JA Beach Hotel, Dubai?

Yep, JA The Resort - JA Beach Hotel, Dubai has a 9-hole golf course. A golf driving range, golf lessons and mini golf are available.

JA The Resort - JA Beach Hotel, Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 730 reviews" "
Rating 8 - Good. 234 out of 730 reviews" "
Rating 6 - Okay. 45 out of 730 reviews" "
Rating 4 - Poor. 14 out of 730 reviews" "
Rating 2 - Terrible. 21 out of 730 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ahmed

Travelled with family
Disliked: Property conditions & facilities, room comfort
Okay But Wonā€™t Repeat It
Swimming pool was closed. Too much noise for the maintenance work on the pool. Old hotel. This information shouldā€™ve been mentioned clearly before confirming the booking specifically with their non refundable cancellation policy. Not flexible at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Komugi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value all inclusive
The ā€œall inclusiveā€ option on hotels.com turned out to be the Premium All Inclusive plan which is good value for an all inclusive because the food and drinks you get is the same as other people who are paying for it. A bit limited in the restaurant options thatā€™s actually all inclusive but itā€™s not bad if you go to all of them (some are a bit far, eg. you need to book a shuttle to get to). The all inclusive tiering is really complicated but if you get the premium itā€™s pretty good, you can go almost anywhere and have a full meal&drinks.
Stayed 10 nights in Mar 2024

2/10 Terrible

Mohamed

Travelled with family
Horrible experience I cannot believe that theyā€™re having very loudly party till next day morning 4:00am Even after complaining to hotel management no any response
Stayed 1 night in Mar 2024

8/10 Good

Asma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a disappointing check-in experience at the hotel. As an Expedia gold member, I was expecting to receive an upgrade, subject to availability. Surprisingly, there was an available upgrade, but the hotel staff informed me that I needed to be a gold member with their specific program. I requested, at the very least, a room with a view, highlighting my status as an Expedia gold member. However, the receptionist signed me up for their membership, even though I already had a membership with Expedia. The check-in process was frustratingly slow, with an excessive amount of paperwork to sign. While the hotel itself was decent, I believe there is room for improvement in their services. They should be more accommodating to guests who come from different platforms with various memberships. It's disheartening that, despite being a loyal Expedia member since 2010, I was treated in such a manner simply because I didn't make a direct reservation with the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Suk Jae

Stayed 4 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Staff & service
Property was clean and beautiful grounds but no music or any form of entertainment
Stayed 2 nights in Jan 2024

8/10 Good

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Stayed 2 nights in Nov 2023

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful, Mani at the pool bar, Adkil at Vasco de gama and all staff in the sports bar ans restaurants. Plenty of options for pools, lots of sun beds and the resort is very clean. Unfortunate to have the building work going on, would have been better doing this in the summer with kess oeople around.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean easy access to swimming pools and beach. Staff very friendly and corteous.
Stayed 16 nights in Sep 2023

8/10 Good

Yazan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was a nice 2 days as a family we spent at the hotel. One room was not ready at the time of check in which is first time iā€™m facing this issue. But overall it was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice weekend away with all the relaxing I could muster
Stayed 3 nights in Aug 2023

10/10 Excellent

Matthew, Surrey

Stayed 2 nights in Jun 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need plus great service also a free bus goes to the 3 big malls
Stayed 4 nights in Jul 2023

10/10 Excellent

Rani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good thing behind my trip was Hotels.com as the site describe everything and support every member in a very professional way. JA resort is a meaningful resort with all aspects. Thanks JA resort Team and Thanks Hotels.com, Rani
Stayed 1 night in Jul 2023

10/10 Excellent

Richard, POZZUOL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place out of the way though it was close to small palm but was wrong. If I had checked I would have stayed closer to Dubai and Atlantis. Donā€™t have your clothes washed there they charge way too much.
Stayed 4 nights in Jun 2023

10/10 Excellent

Stephanie

Stayed 6 nights in May 2023

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Eddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

David Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent and well needed break! Could ask to stay at a better resort for a relaxing fun time all in one. Staff in some areas could be more proactive / helpful (eg. Clearing plates quicker at breakfast etc). Sandbar, Sette and Bibe the real standouts from a great 10 days
Stayed 9 nights in Apr 2023

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff- the facilities and the views
Stayed 5 nights in Mar 2023

4/10 Poor

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
False advertising . Requested and paid for a deluxe room sea view room . I was offered a deluxe room with no view or a regular room with a view . Despite payment being taken . Their facilities are not very handicap friendly .

8/10 Good

Albert

Stayed 1 night in Mar 2023