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Anaheim Majestic Garden Hotel

3.5 star property
Suburban hotel with 2 restaurants and health club

Photo gallery for Anaheim Majestic Garden Hotel

Fountain
Lobby sitting area
Majestic Suite with Sofa Sleeper | Front of property - evening/night
Lobby
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$263
includes taxes & fees
12 May - 13 May

Explore the area

Map
900 S Disneyland Dr, Anaheim, CA, 92802
  • Downtown Disney® District
    ‪18 min walk‬
  • Anaheim Convention Center
    ‪4 min drive‬
  • Disney California Adventure® Park
    ‪11 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Enchanted Unicorn Junior Suite with Sofa Sleeper

Children's theme room

Enchanted Unicorn Junior Suite with Sofa Sleeper

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Garden Tower Junior Suite, 1 King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Garden Tower Junior Suite, 1 King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden Tower Traditional Two Queen

Premium bedding, pillow-top beds, in-room safe, desk

Garden Tower Traditional Two Queen

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed Interior View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Interior View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enchanted Knight Junior Suite with Sofa Sleeper

Children's theme room

Enchanted Knight Junior Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Castle Queen With Bunk Bed

Premium bedding, pillow-top beds, in-room safe, desk

Castle Queen With Bunk Bed

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Castle Turret Suite King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Castle Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Castle Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Castle Two Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King Room

Premium bedding, pillow-top beds, in-room safe, desk

Accessible King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Castle King Room

Premium bedding, pillow-top beds, in-room safe, desk

Castle King Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Turret Suite King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turret Suite Two Queen Beds with Sofa

Premium bedding, pillow-top beds, in-room safe, desk

Turret Suite Two Queen Beds with Sofa

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior King Suite with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Junior King Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Majestic Suite with Sofa Sleeper

Majestic Suite with Sofa Sleeper

Majestic Suite with Sofa Sleeper

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

Anaheim

A family-friendly stay in Anaheim awaits you at Anaheim Majestic Garden Hotel. Within a 30-minute stroll, you'll find Downtown Disney® District and Disney California Adventure® Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a gym. .The family restaurant, Garden Court Bistro, serves American cuisine and is open for breakfast and dinner. Garden Court Bistro Loung is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. 20000 square feet (1858 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3.5-property class Anaheim Resort hotel, you'll be 2.9 km (1.8 mi) from Anaheim Convention Center and 3 km (1.8 mi) from MUZEO Museum and Cultural Center.

What's nearby

  • Downtown Disney® District - 18 min walk - 1.6 km
  • Disneyland® Resort - 3 min drive - 2.1 km
  • Anaheim Convention Center - 4 min drive - 3.4 km
  • Honda Center - 5 min drive - 5.7 km
  • Disney California Adventure® Park - 11 min drive - 3.4 km

Getting around

  • Santa Ana Regional Transportation Center - 7 min drive
  • Orange County, CA (SNA-John Wayne) - 15 min drive

Restaurants

  • ‪Big Thunder Mountain Railroad - ‬2 min drive
  • ‪Sleeping Beauty Castle - ‬16 min walk
  • ‪Jolly Holiday Bakery Cafe - ‬7 min drive
  • ‪Hungry Bear Barbecue Jamboree - ‬13 min walk
  • ‪Galactic Grill - ‬16 min walk

About this property

Anaheim Majestic Garden Hotel

Suburban hotel with 2 restaurants and health club
Anaheim Majestic Garden Hotel offers its guests an outdoor pool, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Anaheim Majestic Garden Hotel. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 489 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1965
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Anaheim Majestic Garden Hotel offers 489 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Japanese, Spanish

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4.1 out of 5, Very good, 3,162 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Garden Court Bistro
  • Garden Court Bistro Loung
  • Hanagi Japanese Restauran

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Health club
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Anaheim
Anaheim Majestic Garden Hotel
Majestic Garden Hotel
Anaheim Majestic Garden
Majestic Garden
Anaheim Majestic Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel
Anaheim Majestic Garden Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Anaheim Majestic Garden Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Anaheim Majestic Garden Hotel on 12 May 2025 start from AU$263.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Anaheim Majestic Garden Hotel?

Yep, Anaheim Majestic Garden Hotel has an uncovered self car park with in/out privileges for USD 30 per night.

Are there any beaches close to Anaheim Majestic Garden Hotel?

The closest beach to Anaheim Majestic Garden Hotel is Bolsa Chica State Beach (17.8 km).

Does Anaheim Majestic Garden Hotel have a pool?

Yep, and guests recommend it! Anaheim Majestic Garden Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel features a health club, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes Anaheim Majestic Garden Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Anaheim Majestic Garden Hotel.

Is Anaheim Majestic Garden Hotel family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Anaheim Majestic Garden Hotel is a hit with families.

Does Anaheim Majestic Garden Hotel serve breakfast?

Yeah, visitors give top marks to the buffet breakfast here! Served daily from 6:30 AM to 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Anaheim Majestic Garden Hotel?

No, Anaheim Majestic Garden Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Anaheim Majestic Garden Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Anaheim Majestic Garden Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Anaheim Majestic Garden Hotel?

Cats and dogs are welcome at Anaheim Majestic Garden Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Anaheim Majestic Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2328 out of 4496 reviews
Rating 8 - Good. 926 out of 4496 reviews
Rating 6 - Okay. 607 out of 4496 reviews
Rating 4 - Poor. 371 out of 4496 reviews
Rating 2 - Terrible. 264 out of 4496 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay when visiting Disneyland. Has a shuttle and good restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Travelled with family
Liked: Staff & service
Shuttle
Stayed 3 nights in Jan 2025

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The was black mold growing out of the wall paper in the corners of the room. The beds had arches in then and the pillows were extremely lumpy. Really uncomfortable if not painful stay.
Stayed 3 nights in Jan 2025

6/10 Okay

Gabriela

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Monique

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience! This will be our go to location for every Disney visit.
Stayed 2 nights in Jan 2025

6/10 Okay

Phuong

Travelled with family and small children
Liked: Staff & service
The staff was great, especially those working the breakfast dining. We've stayed here years ago and it was still a great time now, but the hotel needs a little love. The rooms were cold, old and not serviced. The complimentary shuttle to the parks is a huge bonus though.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family many tmes. Relaxing, quiet, kid friendly. Happy hour at the bar is great!!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Damian

Stayed 3 nights in Jan 2025

4/10 Poor

Clarissa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Couldn’t sleep for two days because of a screaming kid next door. When my husband went to complain to Front Desk nothing was done. Housekeeping DID NOT come the two days we were there - didnt pick up trash (we have a toddler that uses diapers), nor make up the bed. When we asked for plastic bags to wrap up the diapers, Front Desk was not helpful and when my husband when to physically pick them up, he was met with attitude. Only positive was that they offered a shuttle service to Disney, but parking was still $30/day. Japanese restaurant was great! But the buffet breakfast was okay (staff there were good) - would have been better if it was free. So because of no housekeeping, okay customer service and no sleep for two days, we will check out other local hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and it was wonderful. Love the shuttle to the park and the garden areas are beautiful this time of year. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 1 night in Jan 2025

4/10 Poor

Zoee Jones

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
To start off with we received an email about scheduled maintenance on the pool. Which was frustrating, but we called and they said they would give us a discount on parking for the inconvenience. That was fine with us so we continued with the reservation. Then when we got there, they informed us that there was a discount on parking as they have made an agreement with a neighboring hotel to allow use of their pool. The problem with this was that the shuttle stopped at 6 o’clock. Being as we are in Disney 6 o’clock is really early. We asked if we could drive over which they allowed. But when we got to the neighbor hotel, they had no idea what we were talking about. Finally, after swim calls to their management, we were able to swim. After returning back, we decided we wanted to hit downtown Disney. So we used their complimentary shuttle service. Then coming back it was around 11 o’clock. The hotel staff was very cranky to put it nicely. We left my son with his aunt for my husband and I to go get a drink at the bar (the bartender was awesome and kind) and came back to find our room freezing cold, even though we had said it to 80°. we were tired and figured it was a fluke so we went to bed waiting for the room to heat up. The next day we told the hotel front desk who seemed unbothered by our situation. This is not the first time I’ve stayed at this hotel and every other time has been spectacular. But this stay left me frustrated.
Stayed 2 nights in Jan 2025

6/10 Okay

Desiree

Travelled with family, Travelled with family and small children
Disliked: Amenities
I have stayed in this hotel multiple times which brought me back. I enjoy the transportation to Disney. I was disappointed that the pool and hot tub were down. We have always stayed on the main floor garden side. This time we ended up on the third floor which might be why the rooms were more disappointing. The heater didn’t work in one of our rooms and the front desk didn’t really care. I think I will be more cautious in going next time to make sure we received main floor garden rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Lo action for visiting Disneyland. There is a regular shuttle bus or it’s an easy 15min walk to downtown Disney. If you stand at the front of the hotel you can easily see the fireworks from Disneyland at night. Friendly helpful staff, big comfortable rooms, restaurant and convenience store onsite.
Stayed 6 nights in Jan 2025

6/10 Okay

Angelle Dorothy

Travelled with family and small children
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little turn around trip. Room was nice Clean Convenient
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff in the Restaurant and Bar were outstanding. The staff at the Front desk were unwelcoming. We asked for a joint room just after booking 2 King Deluxe Rooms on October 4th. (plenty of time to accommodate this type of request!) When we checked in the staff would NOT make any changes. 1 room was right down the hall from the front desk and the other was on the far side of the property. This room was disgusting! The sink had some type of black stuff in it, there was a pant/short size sticker attached to the TV and the tableside lamp had a short in it so when you tried to turn it on it would blink like it was surging. The bed looked like it was just slept in. When we asked to be moved from that room, they put us further away and made us feel like we were the problem. This room's AC didn't work and when we brought it up they told us this was the only room available. We stayed for 5 nights. I noticed a lot of rooms that were vacant. I will NOT be staying at this property ever again. We go to Disney at least once a year. We always stay for at least 5 nights minimum.
Stayed 5 nights in Jan 2025

10/10 Excellent

ignacio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025