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Anaheim Majestic Garden Hotel

3.5 star property
Suburban hotel with 2 restaurants and a health club
VIP Access

Photo gallery for Anaheim Majestic Garden Hotel

Majestic Suite with Sofa Sleeper | Front of property - evening/night
Lobby sitting area
Serves dinner and happy hour
Theatre show
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$281
includes taxes & fees
7 Mar - 8 Mar

Explore the area

Map
900 S Disneyland Dr, Anaheim, CA, 92802
  • Downtown Disney® District
    ‪18 min walk‬
  • Disneyland® Resort
    ‪3 min drive‬
  • Disney California Adventure® Park
    ‪11 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Enchanted Unicorn Junior Suite with Sofa Sleeper

Children's theme room

Enchanted Unicorn Junior Suite with Sofa Sleeper

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Garden Tower Junior Suite, 1 King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Garden Tower Junior Suite, 1 King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Garden Tower Traditional Two Queen

Premium bedding, pillow-top beds, in-room safe, desk

Garden Tower Traditional Two Queen

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed Interior View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Interior View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enchanted Knight Junior Suite with Sofa Sleeper

Children's theme room

Enchanted Knight Junior Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Castle Queen With Bunk Bed

Premium bedding, pillow-top beds, in-room safe, desk

Castle Queen With Bunk Bed

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Castle Turret Suite King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Castle Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Castle Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Castle Two Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King Room

Premium bedding, pillow-top beds, in-room safe, desk

Accessible King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Castle King Room

Premium bedding, pillow-top beds, in-room safe, desk

Castle King Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Turret Suite King Bed with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turret Suite Two Queen Beds with Sofa

Premium bedding, pillow-top beds, in-room safe, desk

Turret Suite Two Queen Beds with Sofa

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior King Suite with Sofa Sleeper

Premium bedding, pillow-top beds, in-room safe, desk

Junior King Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Majestic Suite with Sofa Sleeper

Majestic Suite with Sofa Sleeper

Majestic Suite with Sofa Sleeper

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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  • Pool
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4.5 out of 5, Wonderful, (2323)
The price is AU$566
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includes taxes & fees
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About the area

Anaheim

A family-friendly stay in Anaheim awaits you at Anaheim Majestic Garden Hotel. Within a 30-minute stroll, you'll find Downtown Disney® District and Disney California Adventure® Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a gym. .The family restaurant, Garden Court Bistro, serves American cuisine and is open for breakfast and dinner. Garden Court Bistro Loung is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. 20000 square feet (1858 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3.5-property class Anaheim Resort hotel, you'll be 2.9 km (1.8 mi) from Anaheim Convention Center and 3 km (1.8 mi) from MUZEO Museum and Cultural Center.

What's nearby

  • Downtown Disney® District - 18 min walk
  • Disneyland® Resort - 3 min drive
  • Anaheim Convention Center - 4 min drive
  • Honda Center - 5 min drive
  • Disney California Adventure® Park - 11 min drive

Getting around

  • Santa Ana Regional Transportation Center - 7 min drive
  • Orange County, CA (SNA-John Wayne) - 15 min drive

Restaurants

  • ‪Big Thunder Mountain Railroad - ‬2 min drive
  • ‪Sleeping Beauty Castle - ‬16 min walk
  • ‪Jolly Holiday Bakery Cafe - ‬7 min drive
  • ‪Hungry Bear Barbecue Jamboree - ‬13 min walk
  • ‪Galactic Grill - ‬16 min walk

About this property

Anaheim Majestic Garden Hotel

Suburban hotel with 2 restaurants and health club
Anaheim Majestic Garden Hotel offers its guests an outdoor pool, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Anaheim Majestic Garden Hotel. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 489 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1965
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Anaheim Majestic Garden Hotel offers 489 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Garden Court Bistro
  • Garden Court Bistro Loung
  • Hanagi Japanese Restauran

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Health club
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Anaheim
Anaheim Majestic Garden Hotel
Majestic Garden Hotel
Anaheim Majestic Garden
Majestic Garden
Anaheim Majestic Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel
Anaheim Majestic Garden Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Anaheim Majestic Garden Hotel?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Anaheim Majestic Garden Hotel on 7 Mar 2025 start from AU$281.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Anaheim Majestic Garden Hotel?

Yep, Anaheim Majestic Garden Hotel has an uncovered self car park with in/out privileges for USD 30 per night.

Are there any beaches close to Anaheim Majestic Garden Hotel?

The closest beach to Anaheim Majestic Garden Hotel is Bolsa Chica State Beach (17.8 km).

Does Anaheim Majestic Garden Hotel have a pool?

Yep, and guests recommend it! Anaheim Majestic Garden Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel features a health club, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes Anaheim Majestic Garden Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Anaheim Majestic Garden Hotel.

Is Anaheim Majestic Garden Hotel family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Anaheim Majestic Garden Hotel is a hit with families.

Does Anaheim Majestic Garden Hotel serve breakfast?

Yeah, visitors give top marks to the buffet breakfast here! Served daily from 6:30 AM to 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Anaheim Majestic Garden Hotel?

No, Anaheim Majestic Garden Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Anaheim Majestic Garden Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Anaheim Majestic Garden Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Anaheim Majestic Garden Hotel?

Cats and dogs are welcome at Anaheim Majestic Garden Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Anaheim Majestic Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2252 out of 4405 reviews
Rating 8 - Good. 929 out of 4405 reviews
Rating 6 - Okay. 603 out of 4405 reviews
Rating 4 - Poor. 368 out of 4405 reviews
Rating 2 - Terrible. 253 out of 4405 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, amenities
Wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jonathan

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel blogger
Im not to sure if this was legal or not but they made my son sit on my lap on the shuttle going towards disneyland also my wife woken up by someone drunk by banging on our room door whats the point of having seat belts
Stayed 3 nights in Nov 2024

2/10 Terrible

Corey

Travelled with family
Disliked: Property conditions & facilities
We had a very interrupted nights sleep. The room was uncomfortably warm and the thermostat dis not work. Then the fire alarm went off at 3:00 am. Nothing like going to Disneyland tired and pissed off. Won’t be back ever.
Stayed 1 night in Nov 2024

2/10 Terrible

Cassandra

Stayed 1 night in Nov 2024

8/10 Good

Maria De Jesus, Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a shuttle service to Disneyland which made it convenient. Only had the breakfast buffet which was good. It’s also close proximity to Disneyland so you can see the fireworks from the parking lot. I did not like being charged for parking but maybe that’s a California thing but not sure. It’s a bit dated and the drawers had a stale smell to it when you opened it. Overall though it was nice and would stay again.
Stayed 3 nights in Nov 2024

4/10 Poor

christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t be staying again
Won’t be staying again. The check in process was not great, they charge $25 for parking plus a 17% sales tax…. I also requested more blankets for the room and they said I was only allowed two blankets because they have other guests… I thought that was very rude and not accommodating. We have a two room queen bed and also requested a roll out bed for the children which is another $30 a night. Just rediculous
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not worth the price
The facility itself is overall fine, just not worth the price. I've stayed at much more economical properties with much better amenities. Let's start with the positives. It's clean and well maintained. Common areas are nice. Beautiful fireplace/comfortable seating. Large TV playing family- friendly viewing. Free shuttle service to/from Disneyland was AMAZING. Ample parking in secure, gated lot. Rooms are good size-beds quite comfortable. Good heated pool with hot tub. Now, negatives. NO microwave in the room, but there is a small refrigerator. They offer a toaster and microwave in their Deli, however, the property is quite large, making going down daily to heat breakfast laborious. There was one very helpful host, Adrian. The rest were not very helpful, giving only brief, vague support. The fire alarm went off three times during our stay, twice during the mid morning hours and once at 3:30 a.m. requiring us to evacuate. The sliding glass door requiring key entry could be opened by pulling the doors apart, feeling very unsecure. There was a breakfast with separate surcharge of $23 per person, which we could not afford. Parking was $25 daily plus 17% tax. Guest laundry is hidden behind the pool, and, for-purchase detergent is in the store/Deli, causing extra, long, trip back to get the detergent. Requests made for service or support often took quite long, for instance, request for extra twin bed took over an hour to get (positive, the bed was an actual bed, not cot).
Stayed 6 nights in Nov 2024

6/10 Okay

Trenton

Travelled with family
Disliked: Staff & service, property conditions & facilities
I have stayed at this property several times and the service has declined over the last year. I would not recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly, Ukiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the free Disney Shuttle.
Stayed 5 nights in Nov 2024

10/10 Excellent

CHRISTY, Oakley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Their shuttle to and from Disneyland is the best!

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly and very accommodating to our needs! Room and hotel is nice and up to date, safe and very comfortable to stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brianne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I only stayed here for my friend. The room I had on the 3rd floor was not ideal for what I paid. The toilet seat was peeling off and every time I showered, I had to take the drain plug out. Also, gnats were always in the bathroom when I would get ready. I would not stay here again. To makes matters worse, during the breakfast buffet, a little girl accidentally dropped the tongs used for the pancakes and a kitchen employee was right next to her and he just picked it up and put it back in the pancakes without getting a new one. I was beyond disgusted. He knew I saw this and as I was about to leave, he told me to have a good day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alondra

Stayed 4 nights in Oct 2024

4/10 Poor

Elvin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
They need to be ready for any kind of emergency last night 3 am a fire alarm when out The person in the front desk did not know how to handle it No one from the hotel let is know it was a false alarm till we ask
Stayed 3 nights in Nov 2024

6/10 Okay

jessica

Stayed 2 nights in Nov 2024

6/10 Okay

Irvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well first thing there is a 200 dlls deposit also there is a 25 dlls parking fee also people need to know if you stay more then one day there is no housekeeping until the 4th day we run into problems trying to leave the parking lot with the ticket machine the very nice thing is how close is to the parks isand the shuttles
Stayed 2 nights in Nov 2024