Anaheim Majestic Garden Hotel

3.5 star property
Family-friendly Anaheim hotel in Anaheim Resort with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Anaheim Majestic Garden Hotel

Majestic Suite with Sofa Sleeper | Front of property - evening/night
Lobby
Theatre show
Lobby sitting area
Serves dinner and happy hour

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
The price is AU$279
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
900 S Disneyland Dr, Anaheim, CA, 92802
  • Downtown Disney® District
    ‪18 min walk‬
  • Anaheim Global Medical Center
    ‪2 min drive‬
  • Disneyland® Resort
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

Enchanted Unicorn Junior Suite with Sofa Sleeper

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Garden Tower Junior Suite, 1 King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Garden Tower Traditional Two Queen

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Interior View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Enchanted Knight Junior Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Castle Queen With Bunk Bed

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Castle Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Castle Two Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Accessible Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Accessible King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Castle King Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Two Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Turret Suite King Bed with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Turret Suite Two Queen Beds with Sofa

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Junior King Suite with Sofa Sleeper

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Majestic Suite with Sofa Sleeper

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Anaheim

A family-friendly stay in Anaheim awaits you at Anaheim Majestic Garden Hotel. Within a 30-minute stroll, you'll find Downtown Disney® District and Disney California Adventure® Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a gym. .The family restaurant, Garden Court Bistro, serves American cuisine and is open for breakfast and dinner. Garden Court Bistro Loung is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. 20000 square feet (1858 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3.5-property class Anaheim Resort hotel, you'll be 2.9 km (1.8 mi) from Anaheim Convention Center and 3 km (1.8 mi) from MUZEO Museum and Cultural Center.

What's nearby

  • Downtown Disney® District - 18 min walk
  • Disneyland® Resort - 3 min drive
  • Anaheim Convention Center - 4 min drive
  • Honda Center - 5 min drive
  • Disney California Adventure® Park - 11 min drive

Getting around

  • Santa Ana Regional Transportation Center - 7 min drive
  • Orange County, CA (SNA-John Wayne) - 15 min drive

Restaurants

  • ‪Big Thunder Mountain Railroad - ‬2 min drive
  • ‪Sleeping Beauty Castle - ‬16 min walk
  • ‪Jolly Holiday Bakery Cafe - ‬7 min drive
  • ‪Hungry Bear Barbecue Jamboree - ‬13 min walk
  • ‪Galactic Grill - ‬16 min walk

About this property

Anaheim Majestic Garden Hotel

Family-friendly Anaheim hotel in Anaheim Resort with 2 restaurants
Anaheim Majestic Garden Hotel offers its guests an outdoor pool, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Anaheim Majestic Garden Hotel. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 489 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1965
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Anaheim Majestic Garden Hotel offers 489 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Garden Court Bistro
  • Garden Court Bistro Loung
  • Hanagi Japanese Restauran

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Health club
  • Outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Fenced pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 for adults and USD 14.95 to 14.95 for children
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Sheraton Anaheim
Anaheim Majestic Garden Hotel
Majestic Garden Hotel
Anaheim Majestic Garden
Majestic Garden
Anaheim Majestic Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel
Anaheim Majestic Garden Hotel Anaheim
Anaheim Majestic Garden Hotel Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Anaheim Majestic Garden Hotel?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Anaheim Majestic Garden Hotel on 28 Feb 2025 start from AU$278.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Anaheim Majestic Garden Hotel?

Yep, Anaheim Majestic Garden Hotel has an uncovered self car park with in/out privileges for USD 30 per night.

Are there any beaches close to Anaheim Majestic Garden Hotel?

The closest beach to Anaheim Majestic Garden Hotel is Bolsa Chica State Beach (17.8 km).

Does Anaheim Majestic Garden Hotel have a pool?

Yep, and guests recommend it! Anaheim Majestic Garden Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Anaheim Majestic Garden Hotel?

Anaheim Majestic Garden Hotel features a health club, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes Anaheim Majestic Garden Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Anaheim Majestic Garden Hotel.

Is Anaheim Majestic Garden Hotel family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Anaheim Majestic Garden Hotel is a hit with families.

Does Anaheim Majestic Garden Hotel serve breakfast?

Yeah, visitors give top marks to the buffet breakfast here! Served daily from 6:30 AM to 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Anaheim Majestic Garden Hotel?

No, Anaheim Majestic Garden Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Anaheim Majestic Garden Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Anaheim Majestic Garden Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Anaheim Majestic Garden Hotel?

Cats and dogs are welcome at Anaheim Majestic Garden Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Anaheim Majestic Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2254 out of 4388 reviews" "
Rating 8 - Good. 919 out of 4388 reviews" "
Rating 6 - Okay. 599 out of 4388 reviews" "
Rating 4 - Poor. 365 out of 4388 reviews" "
Rating 2 - Terrible. 251 out of 4388 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlanda

Stayed 2 nights in Sep 2024

10/10 Excellent

Alexzander-James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ngoc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are nice, quick checking and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Amy, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Disneyland via complimentary shuttle.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than great!
Older hotel. Mediocre rooms, no daily housekeeping services. No AC
Stayed 3 nights in Oct 2024

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff
Stayed 1 night in Oct 2024

8/10 Good

natalie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is very outdated. Needs updating, does not match images. The hotel and rooms look very warm down, not sure if it because we stayed in the tower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, check in was quick, older property, but room was very clean and big. No tv access to check out but, there was no line when we checked out. The free shuttle service to the park was great, reasonable parking $25 a night can stay til 11pm next day at no charge. I would stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

sergio

Travelled with family
I made the reservation and paid for, for from my out of town visitors, went to drop them off and parking is an extra $25.00 for guests, since I was there just to drop them off I was charged $15.00 extra, with only a 15 minute courtesy period ($5.00 extra for more time). If a n Uber or Lift has a customer drop off they better know where the registration desk is, I spent 15 minutes just finding it, for a first time visitor, I'd go elsewhere least expensive and more comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Andria

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hot water didnt work
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
The property decorations are truly the highlight of this property. The shuttle to and from Disneyland another plus. But the room and room are just average and truly dated in look and quality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny A.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here since 2008; this was the first time we visited during their annual Halloween Event. The courtyard was decorated with kid friendly Halloween decor, they staff where dressed up, and handing out handfulls of candy. Evweyone here is super friendly, the shuttle to and feom Disneyland is why we stay here. We will be back soon!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kourtney Brooke

Stayed 7 nights in Sep 2024

6/10 Okay

Shanna

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Leticia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated could use a remodel
Stayed 2 nights in Oct 2024

6/10 Okay

Kari

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alexis

Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ronnie, CLIFTON

Stayed 3 nights in Oct 2024

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disneyland’24
This is an older hotel but it’s a great experience! The shuttle to Disneyland is easy to use and runs very frequently. We loved our stay!
Stayed 4 nights in Oct 2024

4/10 Poor

Monica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I waited 45 minutes unto 1120pm on towels just to call down to be told I was only permitted 2 towels per room even though there was 3 people, the front desk when request was made could have told me then instead of waiting 45 minutes. Also at dinner in restaurant we had a problem with server Jose Perez because I ordered a childrens pizza dinner for my grandson who didnt like the soda cuz it was to much syrup and not enough carbonation so my friend traded her water for his soda and he charged me a regular soda price because he saw her drink it, I told him what happen but he didnt car he said well she drank it so you need to pay for it, then we had to wait for 37 minutes to get bill fixed cux he over charged me and he spent that time getting someone on your staff to make me pay and refused to take it off. I stay with you all the time and ive never had this bad service. My friend was trying to find a place for her whole family to stay for there 65people family reunion and I talked up your hotel but sadly it fell short of my bragging.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amparo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones muy viejas, el baño muy viejo, a las 3:00 am del 26 de octubre sonó la alarma de incendio, teníamos que evacuar y las escaleras de emergencia estaban cerradas, nadie dio instrucciones; llamamos a la recepción y solo dijeron que era falsa alarma…
Stayed 2 nights in Oct 2024