6/10 Okay
deborah
Travelled with partner
26 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities
The front desk check-in was not a happy guy at all. He was young but not friendly. I requested a balcony. Didn't happen. It was our anniversary and I would have paid more on top of our already 500.00 Asked for a cart and he said we could get one on the other side where we parked. Hilarious. There was nothing. Not one in sight the 3 days we were there. The girl who worked the bar on Friday night was great!!! She made our stay better. Then we had to ask a girl at the front end something the next day, the same demeanor. Not friendly. The buffet breakfast was decent and the staff were very friendly and nice. The outside view was beautiful. We are mountain residents as well, just lower down the mountain and we love BB. We will not stay here again but thank you to the girl at the bar and the breakfast staff for making it at least a 3 out of 5 at the Hilton. Next time, we will try down the street where our friends stayed.
deborah
Stayed 2 nights in Aug 2024