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Sheraton Grand Sacramento Hotel

4.0 star property
Hotel with 2 restaurants, near Golden 1 Center

Photo gallery for Sheraton Grand Sacramento Hotel

Exterior
Room, 1 King Bed
Room, 1 King Bed
Club Suite, 1 King Bed | Lounge
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking available
The current price is AU$336
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
1230 J St, Sacramento, CA, 95814
  • K Street Mall
    ‪2 min walk‬
  • Sacramento Convention Center
    ‪3 min walk‬
  • Sacramento Capitol Park
    ‪5 min walk‬
  • Sacramento, CA (SAC-Sacramento Executive)
    ‪18 min drive‬

Room options

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Lounge

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Flat-screen TV, iPod dock

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Lounge

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 38.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Lounge

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
Blackout curtains
  • 38.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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4.4 out of 5, Excellent, (1007)
The price is AU$1,796
for 1 room
includes taxes & fees
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About the area

Sacramento

Sheraton Grand Sacramento Hotel places you in the centre of Sacramento, within just a 5-minute stroll of Sacramento Convention Center and within 15 minutes of Golden 1 Center. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a bar/lounge. .The restaurant, Morgan's Restaurant, is open for breakfast. Enjoy the gym and pool loungers. 10360 square feet (962 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find a 24-hour front desk, a garden and a computer station. Each morning buffet breakfast is available. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Sacramento hotel include California State Capitol and Discovery Park.

What's nearby

  • Sacramento Convention Center - 3 min walk - 0.3 km
  • Sacramento Capitol Park - 5 min walk - 0.5 km
  • California State Capitol - 6 min walk - 0.5 km
  • Golden 1 Center - 15 min walk - 1.3 km
  • Discovery Park - 3 min drive - 3.4 km

Getting around

  • 11th & K (Cathedral Square) Station - 3 min walk
  • Sacramento Valley Station - 14 min walk
  • Sacramento, CA (SMF-Sacramento Intl.) - 15 min drive

Restaurants

  • ‪Temple - ‬4 min walk
  • ‪Dive Bar - ‬5 min walk
  • ‪Amourath 1819 - ‬5 min walk
  • ‪Upper Crust Pizza - ‬2 min walk
  • ‪Public Market Bar - ‬2 min walk

About this property

Sheraton Grand Sacramento Hotel

Hotel with 2 restaurants, near Golden 1 Center
Sheraton Grand Sacramento Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 17 meeting rooms are available. Event space at this hotel measures 10360 square feet (962 square metres) and includes conference space. The business-friendly Sheraton Grand Sacramento Hotel also features a garden, room service (during limited hours), and a front desk safe. For a fee, parking is available.

This 4-star Sacramento hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 10360 sq ft of conference space
  • 962 sq. m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Grand Sacramento Hotel offers 503 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sacramento hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 37 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Morgan's Restaurant
  • Public Market Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Wedding services

Business services

  • 10,360 square feet of conference space
  • 17 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.3 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 37 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sacramento Grand Hotel
Sacramento Grand Sheraton
Sheraton Grand Sacramento
Sheraton Grand Sacramento Hotel
Sheraton Sacramento Grand
Sheraton Sacramento Grand Hotel
Sacramento Sheraton
Sheraton Sacramento
Sheraton Grand Hotel
Sheraton Grand
Sheraton Grand Sacramento
Sheraton Grand Sacramento Hotel Hotel
Sheraton Grand Sacramento Hotel Sacramento
Sheraton Grand Sacramento Hotel Hotel Sacramento

Frequently asked questions

What is the cancellation policy at Sheraton Grand Sacramento Hotel?

Sheraton Grand Sacramento Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Sacramento Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Sacramento Hotel on 30 Mar 2025 start from AU$335.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Sacramento Hotel?

Yep, Sheraton Grand Sacramento Hotel has valet parking for USD 37 per night.

Does Sheraton Grand Sacramento Hotel have a pool?

Sheraton Grand Sacramento Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes Sheraton Grand Sacramento Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Sacramento Hotel.

Does Sheraton Grand Sacramento Hotel serve breakfast?

Sure does, buffet brekkie is served daily.

Is there a free airport shuttle available at Sheraton Grand Sacramento Hotel?

No, Sheraton Grand Sacramento Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Sacramento Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Sacramento Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Sheraton Grand Sacramento Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Opeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Stayed 2 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the check in was worse than TSA at an airport, took 45 minutes just to see a clerk to start check in. The Shower would not get even remotely warm, I was forced to take a cold shower in a room that costs $380 a night. Terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Across the street from convention center! Only thing was that when I called for house keeping to send over a blanket (same with my friends’ suite), they did not come until a second call was made 30-45 minutes later.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting in room is poor. Bathroom lighting is poor especially for women to apply makeup. Bedding and pillows are subpar quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Breanah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Clean and beautiful decorations for Christmas!
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took an hour to check in Limited staff -there was a 10 min period where there was nobody at the front desk with about 30 people in li e waiting The didn’t have the room I paid for -only a king room left, she asked if I wanted a roll away sent up , I said yes…it never happened
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Amenities
Quiet and easy checkin and valet was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Love this place. Everything is in prestine condition.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

6/10 Okay

Demian

Liked: Cleanliness
No attached parking structure. Average room.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emerson

Stayed 1 night in Oct 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No further comment
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME!!!
Stayed 1 night in Oct 2024

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at this property for annual events for years. Next time somewhere else. The bedding was leftover from the previous guest, clean bedding was not provided. Extra $ for internet, extra $$$ for valet parking, only option. Staff was pleasant and property was clean inside. Outside, dirty and homeless everywhere. Very loud with traffic noise in the room on the 11th floor. Won't be going back, expensive, additional charges for everything, just not worth it anymore.
Stayed 2 nights in Sep 2024

6/10 Okay

Sami

Liked: Cleanliness
Construction happening at hotel and very noisy. Staff at Valet and Room service were underwhelming.
Stayed 1 night in Sep 2024

4/10 Poor

Angel

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately for us we were near the elevator on the 15th floor. When we first got to our room I thought someone was vacuuming the room next to or above us. No, it was the elevator and it was nonstop until about 2am. We were told there was a breakfast buffet at 7am. At 7:45 there was nothing but a collection of chafing dishes. Sleeping and eating is what we tend to do at a hotel, so I’d say they missed the mark. We won’t be back. This could have been a nice stay if sleeping were possible.
Stayed 1 night in Sep 2024

2/10 Terrible

Luis, Sylmar

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I booked through Expedia and was asked to use my personal credit for incidentals. When I got home from my trip, my company card and personal card were both charged for the rate. It was an obvious mistake by the hotel but it took me three hours to get refunded. I’m scheduled to go back, but I will never stay at this hotel ever again
Stayed 1 night in Sep 2024