10/10 Excellent
azher
Travelled with partner
16 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 15 nights. Was in room 406. Masood was brilliant went over and above cleaned room every day. He waited till we went out for the day to clean. Security were excellent especially Juma and proboti they were all good. Staff purani dehli great service. Mr Azhar cannot thank him enough along side hamza and basit. Even with the maintenance going on operation were excellant. From check in to check out was seamless. Mr Abdallah always there to help with a great smilr. Four points delivered and i can say its the staf that make this hotel exceptional. Can you please thank Juma. Mr Azhar he was such a lovelly person with customer service that i havent seen before. and hamza who works with Azhar was brilliant took us where i wanted to go waited for me aswell.
There were many othere but the names i mentioned made me and my wife feel most welcomr. Thankyou Mr Azhar, Hamza, abdallah, and juma. I will come to dubai again and it is these prople i will boom your hotel again. Please pass on my thanks to all of thrm.
azher
Stayed 15 nights in Jul 2024