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Lapita, Dubai Parks and Resorts, Autograph Collection

5.0 star property
Luxury Dubai resort in Dubai Parks and Resorts with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lapita, Dubai Parks and Resorts, Autograph Collection

Exterior
Exterior
Exterior
4 restaurants, breakfast, dinner served; international cuisine
Daily buffet breakfast (AED 110 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Sheikh Zayed Road, Dubai
  • LEGOLAND® Water Park
    11 min walk
  • MOTIONGATE™ Dubai
    16 min walk
  • LEGOLAND® Dubai
    17 min walk
  • Dubai (DWC-Al Maktoum Intl.)
    26 min drive

Room options

View all photos for Standard Room King Bed, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room King Bed, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King Bed, River View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room King Bed, River View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King Bed, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Standard Room King Bed, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room with Balcony & Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Room with Balcony & Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
  • 74 sq m
  • Park view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Room with Balcony & Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Room with Balcony & Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
  • 74 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite with Balcony, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Family Suite with Balcony, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed - king
  • 77 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King Bed, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Junior Suite King Bed, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Junior Suite King Bed, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
  • 56.2 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite 1 Bedroom, Balcony. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Royal Suite 1 Bedroom, Balcony. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Private Villa 3 bedrooms, Balcony. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Private Villa 3 bedrooms, Balcony. Includes Theme Park Access, Shuttle to MOE & Dubai Mall | Exterior

Private Villa 3 bedrooms, Balcony. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 274 sq m
  • River view
  • Sleeps 8
  • 3 Double Beds

View all photos for Standard Room 2 Double Beds, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Standard Room 2 Double Beds, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite 2 Bedrooms, Balcony, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Fridge, coffee/tea maker

Royal Suite 2 Bedrooms, Balcony, Pool View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
2 bedrooms
Bathrobes
  • Sleeps 8
  • 2 Double Beds

View all photos for Standard Room 2 Double Beds, River View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room 2 Double Beds, River View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double Beds, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room 2 Double Beds, Resort View. Includes Theme Park Access, Shuttle to MOE & Dubai Mall

Highlights

Air conditioning
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Bathrobes
Bidet
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room
LEGOLAND Hotel Dubai
Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (88)
The price is AU$405
for 1 night
includes taxes & fees
5 Dec - 6 Dec
LEGOLAND Hotel Dubai

About the area

Dubai

A luxury stay in Dubai awaits you at Lapita, Dubai Parks and Resorts, Autograph Collection. Within a 20-minute stroll, you'll find LEGOLAND® Water Park and MOTIONGATE™ Dubai. Highlights at this family-friendly resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. The restaurant, Kalea, serves international cuisine and is open for breakfast and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the nearby private beach and enjoy the on-site water park, free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a lazy river and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 20-minute walk of this 5-property class Dubai Parks and Resorts resort include LEGOLAND® Dubai and The Outlet Village by Meraas.
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What's nearby

  • LEGOLAND® Water Park - 11 min walk - 1.0 km
  • MOTIONGATE™ Dubai - 16 min walk - 1.4 km
  • LEGOLAND® Dubai - 17 min walk - 1.4 km
  • The Outlet Village by Meraas - 17 min walk - 1.4 km
  • Dubai Exhibition Centre - 19 min drive - 20.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 55 min drive

Restaurants

  • ‪ستاربكس - ‬15 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪Godiva - ‬17 min walk
  • ‪Riverland - ‬8 min walk
  • ‪Urban Seafood - ‬5 min drive

About this property

Lapita, Dubai Parks and Resorts, Autograph Collection

Luxury Dubai resort in Dubai Parks and Resorts with 4 restaurants
A private beach is featured. As a guest of Lapita, Dubai Parks and Resorts, Autograph Collection, you'll find a full-service spa, a water park (surcharge), and 3 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 14 meeting rooms. Event space at this resort measures 26296 square feet (2443 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Lapita, Dubai Parks and Resorts, Autograph Collection. Self parking and valet parking are free.

This 5-star Dubai resort is smoke free.

  • 504 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 26296 sq ft of conference space
  • 2443 sq. m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Lapita, Dubai Parks and Resorts, Autograph Collection offers 504 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. 42-inch Smart televisions come with cable channels, pay-per-view films and Netflix. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 60 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 110 for adults and AED 55 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ari
  • Hikina
  • Kalea
  • Palama

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • 26,296 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 110 for adults and from AED 55 for children
  • Fee for in-room wired Internet: AED 60 per 24-hour period (rates may vary)
  • In-room safe fee: AED 30 per day
  • Rollaway bed fee: AED 150.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lapita Dubai Parks Resorts Autograph Collection Hotel Jebel Ali
Lapita Dubai Parks Resorts Autograph Collection Jebel Ali
Lapita Dubai Parks Resorts Autograph Collection Resort Jebel Ali
pita Dubai Parks s Autograph
Lapita Dubai Parks Resorts Autograph Collection
Lapita, Dubai Parks and Resorts, Autograph Collection Dubai
Lapita, Dubai Parks and Resorts, Autograph Collection Resort

Frequently asked questions

What is the cancellation policy at Lapita, Dubai Parks and Resorts, Autograph Collection?

Lapita, Dubai Parks and Resorts, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lapita, Dubai Parks and Resorts, Autograph Collection?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Lapita, Dubai Parks and Resorts, Autograph Collection on 26 Nov 2024 start from AU$366.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lapita, Dubai Parks and Resorts, Autograph Collection?

Yep, Lapita, Dubai Parks and Resorts, Autograph Collection has a free self car park and free valet parking.

Are there any beaches close to Lapita, Dubai Parks and Resorts, Autograph Collection?

The closest beach to Lapita, Dubai Parks and Resorts, Autograph Collection is Marina Beach (23.3 km).

Is there a spa on site at Lapita, Dubai Parks and Resorts, Autograph Collection?

Yep, there is an onsite spa at Lapita, Dubai Parks and Resorts, Autograph Collection. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Lapita, Dubai Parks and Resorts, Autograph Collection have a pool?

Lapita, Dubai Parks and Resorts, Autograph Collection has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

Does Lapita, Dubai Parks and Resorts, Autograph Collection have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Lapita, Dubai Parks and Resorts, Autograph Collection?

Lapita, Dubai Parks and Resorts, Autograph Collection features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Lapita, Dubai Parks and Resorts, Autograph Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Lapita, Dubai Parks and Resorts, Autograph Collection.

Is Lapita, Dubai Parks and Resorts, Autograph Collection family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Lapita, Dubai Parks and Resorts, Autograph Collection is a hit with families.

Does Lapita, Dubai Parks and Resorts, Autograph Collection serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Lapita, Dubai Parks and Resorts, Autograph Collection?

No, Lapita, Dubai Parks and Resorts, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Lapita, Dubai Parks and Resorts, Autograph Collection?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lapita, Dubai Parks and Resorts, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lapita, Dubai Parks and Resorts, Autograph Collection?

No, only service animals are allowed.

Lapita, Dubai Parks and Resorts, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 210 reviews" "
Rating 8 - Good. 42 out of 210 reviews" "
Rating 6 - Okay. 18 out of 210 reviews" "
Rating 4 - Poor. 10 out of 210 reviews" "
Rating 2 - Terrible. 7 out of 210 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for Families with Children 👍 very close to theme parks
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad Faisal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Abdullah, Tempe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel but very crowded. Due to hot weather, buggy service is offered but it leaves a lot to be desired. I suggest the hotel organize the transportation within the resort /parks via busses and not buggies and set times for the trips.
Stayed 4 nights in Aug 2024

4/10 Poor

Omar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The services has been dropped and not as before TV was not working the whole time and I reported it but no support My luggage after check out were left on the street and no one load them in the car After long day and all my family members are tired we went to the room to be surprised that keys are not working and we had to wait for 20 min do someone can bring us new keys
Stayed 1 night in Jul 2024

10/10 Excellent

Ebrahim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Majed S R S S

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

QUTAIBAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staa go far and beyond to serve customers
Stayed 3 nights in May 2024

8/10 Good

Prasanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and very well maintained. Our second stay and just as enjoyable as our first stay. Staff are always cheerful and go out of there way to provide the best service.
Stayed 6 nights in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
شكر وتقدير
استقبال جميل من موظفي الاستقبال وشكر خاص للأخت مريم على حسن استقبالنا وتسجيل دخول سريع للفندق وتعريفنا على جميع الفعاليات واستقبال الاستفسارات بصدر رحب .
Stayed 2 nights in Jan 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
شكر وتقدير
استقبال جميل من موظفي الاستقبال وشكر خاص للأخت مريم على حسن استقبالنا وتسجيل دخول سريع للفندق وتعريفنا على جميع الفعاليات واستقبال الاستفسارات بصدر رحب .
Stayed 1 night in Jan 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to lego land, room size, variety of food at buffer restaurant
Stayed 3 nights in Dec 2023

10/10 Excellent

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely theme around the hotel, clean & fresh. Lovely staff. Great facilities, but perfect after a busy day at the parks!
Stayed 2 nights in Nov 2023

8/10 Good

Poonam Soni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food we struggled with. But maybe we are fussy as it was a 4 star. But there were only really 2 restaurants. a pool type lunch spot and a buffet. We were told we could use the Japanese restaurant at check in but when we tried to book there was no space and also it was not included in half board. for the kids on the half board lunch menu they only liked the fish fingers and there was only so many times they could eat the same meal (they ate this 5 times!) service there was very good, main meals were ok but even i got sick of the same dishes and desserts as there were not many options to choose from. the buffet in the evening was awful. but the chefs again helped and made us something custom. we only ate there once. breakfast was great. close to the theme parks which is why we stayed there and actually a really nice resort all in all aside from the food. in future i wouldn't do half board, i would only do breakfast and i would eat at Riverland village instead. very close to an outlet mall which was fab spa was ok very good price wise but a little concerning when myself and my daughter (9yrs old) went for a massage they didn't ask us to fill out any forms. but again you get what you pay for maybe? all in all we were happy we went and happy with the price with all theme parks included etc. really good service for the most part everyone tried their best
Stayed 5 nights in Oct 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to theme parks was great
Stayed 7 nights in Oct 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Mukul

Stayed 2 nights in Oct 2023

10/10 Excellent

Abrar Hamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing & the staff is so nice
Stayed 3 nights in Aug 2023

8/10 Good

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy weekend
The first time to be here. We booked a night here for the water park and the firework. It was an amazing night here. Staff are helpful and friendly. Just the check in time is a bit long. The rest is excellent. A great place for kids.
Stayed 1 night in Sep 2023

4/10 Poor

Rawia

Stayed 3 nights in Jul 2023

2/10 Terrible

abdulla

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Upon arrival the receptionist didnt want to help us even though we were alone as she was saying she is busy now so we need to wait So we waited 30 min until we went to the room The room didnt have any amenities like no shampoo , no soap , no towels like really empty,and when we talked to them they said yeah becuase of corona which doesnt make any sense They told us that there is a golf car that will come every 10 mins inorder to transport from the room building to the other areas in the hotel but that was a lie , the weather is very hot and humid and the car actually comes every hour if u r lucky and if we start walking and we find a golf car to pick us they dont stop for us becuase we walked and didnt wait It was really disappointment they didnt care, we complained and the manager tried to help by giving free lunch or dinner but really not worth it. Am not comming here again

10/10 Excellent

Mubarak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel . recommended if you visit with family. They have many activities for kids.
Stayed 4 nights in Feb 2023