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Novotel Dubai Al Barsha

4.0 star property
Family-friendly ski hotel with 2 bars/lounges

Photo gallery for Novotel Dubai Al Barsha

Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Cleanliness standards
2 bars/lounges, cocktail bar
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
The current price is AU$132
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Opp. Mashreq Metro Station, Sheikh Zayed Road Barsha 1, Dubai
  • Ski Dubai
    ‪17 min walk‬
  • Mall of the Emirates
    ‪18 min walk‬
  • Souk Madinat Jumeirah
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
LCD TV
Sofa bed - double
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 121 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 216 sq m
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Rainfall showerhead
  • 72 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Accessible (Accessible)

Superior Room, Accessible (Accessible)

Superior Room, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Deep-soaking bath
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Novotel Suites Mall Avenue Dubai

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is AU$163
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Novotel Suites Mall Avenue Dubai

About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Novotel Dubai Al Barsha. Within a 20-minute stroll, you'll find popular places like Mall of the Emirates and Ski Dubai. Highlights at this ski hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include Swedish massages, Thai massages and body scrubs along with access to the sauna and steam room. The coffee shop, Cafe Java, serves international cuisine. DECK SE7EN is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, free kids' club, gym and sauna. 6488 square feet (603 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .This 4-property class Al Barsha hotel is 4.3 km (2.7 mi) from Wild Wadi Water Park and 4.4 km (2.7 mi) from Burj Al Arab.

What's nearby

  • Ski Dubai - 17 min walk
  • Mall of the Emirates - 18 min walk
  • Souk Madinat Jumeirah - 4 min drive
  • Wild Wadi Water Park - 4 min drive
  • Burj Al Arab - 5 min drive

Getting around

  • Mashreq Metro Station - 4 min walk
  • Dubai (DXB-Dubai Intl.) - 24 min drive

Restaurants

  • ‪Swiss Butter - ‬1 min walk
  • ‪Kapadokya Turkish Kitchen - ‬5 min walk
  • ‪ستاربكس - ‬6 min walk
  • ‪Wawa Dining - ‬3 min walk
  • ‪Ibn Hamido - ‬3 min walk

About this property

Novotel Dubai Al Barsha

Family-friendly ski hotel with 2 bars/lounges
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Novotel Dubai Al Barsha helps provide the perfect ski holiday with ski passes and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-certified hotel also offers a children's pool, a complimentary children's club and a sauna. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 465 guestrooms or units
  • 41 levels
  • 2 bars or lounges
  • 6488 sq ft of conference space
  • 603 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Dubai Al Barsha offers 465 accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 85 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 365 All Day Dining
  • Bubbles Lounge Bar
  • Cafe Java
  • DECK SE7EN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (6,488 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 180.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Barsha
Novotel Barsha Hotel
Novotel Barsha Hotel Dubai Al
Novotel Dubai Al Barsha
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Hotel
Novotel Dubai Al Barsha Dubai
Novotel Dubai Al Barsha Hotel Dubai

Frequently asked questions

What is the cancellation policy at Novotel Dubai Al Barsha?

Novotel Dubai Al Barsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Dubai Al Barsha?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Dubai Al Barsha on 23 Mar 2025 start from AU$125.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Dubai Al Barsha?

Yep, Novotel Dubai Al Barsha has a free self car park and free valet parking.

Are there any beaches close to Novotel Dubai Al Barsha?

The closest beach to Novotel Dubai Al Barsha is Marina Beach (5.8 km).

Is there a spa on site at Novotel Dubai Al Barsha?

Yep, there is an onsite spa at Novotel Dubai Al Barsha. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Novotel Dubai Al Barsha have a pool?

Novotel Dubai Al Barsha has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Novotel Dubai Al Barsha?

Novotel Dubai Al Barsha features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Novotel Dubai Al Barsha a romantic place to stay?

Poolside dining and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Novotel Dubai Al Barsha.

Is Novotel Dubai Al Barsha family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Dubai Al Barsha is a hit with families.

Are there hot tubs in the rooms at Novotel Dubai Al Barsha?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Dubai Al Barsha serve breakfast?

Yep, buffet brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Dubai Al Barsha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Dubai Al Barsha?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Dubai Al Barsha?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Dubai Al Barsha?

No, pets are not allowed.

Novotel Dubai Al Barsha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saif Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price good deal
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient
Amazing location nice and clean hotel. Excellent breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Nitin

Stayed 2 nights in Aug 2024

4/10 Poor

Alan, Singapore

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tv connection very poor. Tried to watch BBC for the U.S. Presidential elections but no sound at all. No coffee and milk/creamer provided for reason of sustainability. Yet shower tap is dysfunctional. Takes a long while and lots of water wasted before the required water temperature is attained. Long wait at checkout just to get the tourism tax invoice which I had asked for at check in but was told to collect at check out. Counter staff were rather slow in their work and engaging in small talk with pax while keeping me waiting behind. Only 2 bottles of water in the room. Insufficient. No bedroom slippers and bathrobe provided.
Stayed 4 nights in Nov 2024

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and the rooms were clean but plain. The hotel sits between the Mall of the Emirates and the Marina but in a non-tourist neighbourhood. It was very close to the Metro, which was fantastic for getting around town easily, quickly and cheaply. We did half-board which was a good option for saving some money and it meant we could have breakfast and either lunch or dinner at the hotel based off our plans for the day.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a good location to get to everywhere else in Dubai. Only downside is, as a VIP access member, I didn’t receive any benefits. Hotel could do with a little renovation in the rooms too - a little dated and worn.
Stayed 7 nights in Oct 2024

8/10 Good

Marcel Anton

Stayed 3 nights in Oct 2024

4/10 Poor

Razmic

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do much better for a Novotel
The room was not ready when promised… The room was dirty… TV not working properly… The Flish was running all night.. But the bed was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Marie, Aberdeen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Sep 2024

2/10 Terrible

Francis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a bad experience, never again !
The first thing the most important for me in an hôtel is the cleanness. Here at Novotel Al Barsha, the carpet is spotted almost everywhere, in the corridors and in the rooms. You cannot put a feet on the floor without walking on dirty spots... When you arrive at the hôtel, the doors are dirty, not cleaned all day long... It was for me an extremely bad experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kailan

Stayed 2 nights in Oct 2024

2/10 Terrible

Francis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn't think that a Novotel could be in such an uncleanness situation. Spots everywhere on the carpets in the room and in the corridors. Entrance door glass of the hotel dirty.... Very average food for breakfast. Such a bad experience, never again !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Laury Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Dubai and I was amazed! Nice hotel, very good location ( walking: metro 5 min away, mall 15 min away, grocery store 2 min!) The staff was super friendly, smiled and engaged with me everyday and night! The buffet options were varied and tasty. Overall experience was great! Shout-out to Vikas one of the manager and Moe, thanks for everything again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gloria

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamad, kuwait

Stayed 12 nights in Aug 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel all staff very friend
Stayed 8 nights in Sep 2024

10/10 Excellent

SANJAYKUMAR

Stayed 1 night in Aug 2024

6/10 Okay

mahtab

Business traveller
Liked: Cleanliness
The location is very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Atiq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lionel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good the staff are very welcoming
Stayed 8 nights in Aug 2024

6/10 Okay

Alan, Singapore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Shower floor overspills to bathroom area, TV sound erratic due to poor connection (per technician), safe box unable to lock (was fixed then happened again the next day so technician had to visit room again to fix. So inconvenient I had to remain in the room to wait for the repair to be done. No coffee and creamer provided cos the hotel was Plastic free?? Absurd.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamad, kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2024

8/10 Good

Omair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a room with a big window or some sunlight for the first room I got had neither and there was water dripping in the bathroom. The gentleman of the front office immediately moved me to another room which was smaller and again without fresh Sunlight. Next morning the young lady at the front desk did me the best favour possible and gave me a room which had fresh sunlight and in fact a wonderful view
Stayed 4 nights in Jul 2024