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Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

4.0 star property
Hotel with free breakfast, in the vicinity of Dubai Exhibition Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

Interior
Outdoor pool, pool loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Family dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry
The price is AU$194
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
Aviation City A, Dubai
  • Dubai Exhibition Centre
    ‪13 min drive‬
  • LEGOLAND® Dubai
    ‪17 min drive‬
  • Ibn Battuta Mall
    ‪24 min drive‬
  • Dubai (DWC-Al Maktoum Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen (Pool View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Kitchen (Pool View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen, City View

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

Room amenity

Room, 1 King Bed, Roll-in Shower, Kitchen (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Pool View

Room amenity

Suite, 2 Bedrooms, Kitchen, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Smoking, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Smoking, Kitchen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony

Room amenity

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Smoking, Kitchen

Room amenity

Suite, 2 Bedrooms, Smoking, Kitchen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Room amenity

Suite, 2 Bedrooms, Kitchen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Multiple Beds, Smoking, Kitchen (Pool View)

Room amenity

Suite, Multiple Beds, Smoking, Kitchen (Pool View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 53 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Smoking, Kitchen (Pool View)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Smoking, Kitchen (Pool View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Dubai Al-Maktoum Airport, an IHG Hotel

Pool
Spa
Kids pool
Parking included
4.1 out of 5, Very good, (80)
The price is AU$191
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Holiday Inn Dubai Al-Maktoum Airport, an IHG Hotel

About the area

Dubai

At Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel, you'll be 16.2 km (10.1 mi) from Dubai Exhibition Centre and 17.2 km (10.7 mi) from LEGOLAND® Dubai. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .Enjoy the 24-hour gym and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Dubai South hotel include The Outlet Village by Meraas and LEGOLAND® Water Park.

What's nearby

  • Dubai Exhibition Centre - 13 min drive
  • Expo City Dubai - 16 min drive
  • LEGOLAND® Dubai - 17 min drive
  • Ibn Battuta Mall - 24 min drive
  • Marina Beach - 26 min drive

Getting around

  • Dubai (DWC-Al Maktoum Intl.) - 6 min drive

Restaurants

  • ‪Up Star - ‬16 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪South Central Kitchen Bar & Terrace - ‬5 min walk
  • ‪ماكدونالدز - ‬14 min drive
  • ‪كوستا كوفي - ‬4 min drive

About this property

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

Hotel with free breakfast, in the vicinity of Dubai Exhibition Centre
Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 262 guestrooms or units
  • 7 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel offers 262 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds and dining tables. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Staybridge Suites Dubai Al Maktoum Airport
Staybridge Suites Dubai Al Maktoum Airport an IHG Hotel
Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel Hotel
Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel Dubai

Frequently asked questions

What is the cancellation policy at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel on 24 Jan 2025 start from AU$187.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

Yep, Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel has a free self car park.

Are there any beaches close to Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

The closest beach to Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel is Marina Beach (24.4 km).

Does Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel have a pool?

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel is a hit with families.

Does Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

Yep, you can grab a meal at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel?

No, pets and service animals are not allowed.

Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 79 reviews" "
Rating 8 - Good. 19 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 14 out of 79 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

JAE JOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE READ
I never write negative reviews but this was the worst experience we ever had in dubai at a hotel
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty rooms
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in dubai south
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at this hotel
Stayed 5 nights in Apr 2024

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated rooms. Stay away
Stayed 3 nights in Mar 2024

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY DIRTY HOUSE KEEPING
We stayed at this property for 25 days and the house keeping would just make the bed and leave. We demanded that our room should be cleaned daily. We were told that’s only if you checkout as we don’t clean rooms daily for the long term guest. What a stupid excuse. I have travelled my whole life and never heard this before. Please don’t stay here. Trust me you will regret it
Stayed 5 nights in Mar 2024

2/10 Terrible

Ehtesham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL IN DUBAI
This was my worst experience in dubai. I stayed at the hotel for total of 25 days. I paid for their daily resort fee in cash and a few days later I was told I never paid anything and asked to pay again. When I said I need to see the cameras to prove they got scared and apologized. Please make sure you pay for everything by card. They are scammers
Stayed 5 nights in Feb 2024

10/10 Excellent

Soonil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Alia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay here it’s like witnessing an episode of faulty towers but worse! Awful staff, awful cleanliness, awful location, awful food and fly infested rooms!
Stayed 14 nights in Feb 2024

10/10 Excellent

QUAD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greath place, clean 2 swiming pool
Stayed 3 nights in Feb 2024

10/10 Excellent

Miladin, Brookfield

Stayed 1 night in Feb 2024

2/10 Terrible

Muhammad Burhan

Stayed 5 nights in Dec 2023

8/10 Good

SUNGKI, Marietta

Stayed 1 night in Oct 2023

10/10 Excellent

Soner

Stayed 1 night in Dec 2023

8/10 Good

Oksana

Stayed 4 nights in Oct 2023

10/10 Excellent

SM Anwar

Very good accommodations
Stayed 3 nights in Oct 2023

2/10 Terrible

Tamoor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayaway
The hotel staff were not very responsive. Management although apologetic but lacked any substance to address the list of issues. Issues ranged from smell, to ac not working to shower head to comfort of bed to promising and. It Referred this to hotels.com who also have not responded as promised.
Stayed 7 nights in Sep 2023

8/10 Good

james

Stayed 7 nights in Jul 2023

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 8 nights in Jun 2023

6/10 Okay

Madeline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this reservation for my niece and her family in Dubai. So on the web, it says that the check in is at 3pm, they’ve arrived at 4 pm and was told that the room wasn’t ready and that the check in really is at 4pm. They did not get to the room until 5pm. Also, I paid for breakfast, but they were told they did not have free breakfast. Tried calling the front desk , first it was just ringing, but the web says it’s supposed to be 24 hours. Did I mentioned that I was calling from the US , the 2nd time I called , I was told to call at 8:3am and called the 3rd time and asked to call back at 9:00. I am a member of the Holiday Inn and always been happy with them. There’s no need to purchase breakfast because it always comes free. Maybe only in the states and not in UAE. Also maybe because I booked it in Expedia. Overall the place is very clean. The kids enjoyed the pool. The front desk staff though were very polite. Tried calling Expedia and was on hold forever. I gave up and just sent money to my niece so they don have to pay for breakfast. The stay was supposed to be a present for her kids for Eid.
Stayed 2 nights in Jun 2023