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The Pier Hotel

3.5 star property
Beachfront hotel for sun and fun
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Pier Hotel

View from property
Deluxe Double Room, Sea View
Reception
Family Apartment | Living area
Family Room, Sea View

Reviews

7.8 out of 10

Good

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
4 Grand Parade, Eastbourne, England, BN21 3EH
  • Eastbourne Pier
    1 min walk
  • Eastbourne Bandstand
    5 min walk
  • Devonshire Park Theatre
    9 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    58 min drive

Room options

View all photos for Standard Single Room, Sea View

Standard Single Room, Sea View

Standard Single Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 9.9 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

Highlights

Heating
Smart TV
3 bedrooms
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View

Standard Twin Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Burlington Hotel
Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1002)
The price is AU$70
for 1 night
includes taxes & fees
29 Nov - 30 Nov
The Burlington Hotel

About the area

Eastbourne

The Pier Hotel places you steps from Eastbourne Pier and within a short 5-minute stroll of Eastbourne Bandstand. Highlights at this beachfront hotel include in-room free WiFi and Smart TVs. .This beach hotel offers free WiFi in public areas. .Sights within a 10-minute walk of this 3.5-property class Eastbourne City Centre hotel include Devonshire Park Theatre and Eastbourne Heritage Centre.

What's nearby

  • Eastbourne Pier - 1 min walk
  • Eastbourne Bandstand - 5 min walk
  • Eastbourne Beach - 11 min walk
  • Redoubt Fortress and Military Museum - 11 min walk
  • Congress Theatre - 12 min walk

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Chippy on the Pier - ‬9 min walk
  • ‪Cafe Nikoletta - ‬2 min walk
  • ‪Victorian Tea Rooms - ‬9 min walk

About this property

The Pier Hotel

Beachfront hotel for sun and fun
WiFi is free in public spaces.

This Victorian Eastbourne hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • No smoking on site
The Pier Hotel offers 31 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the lift.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

What is the cancellation policy at The Pier Hotel?

The Pier Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Pier Hotel?

Yep, The Pier Hotel is a short 11-minute walk from Eastbourne Beach.

Is there a free airport shuttle available at The Pier Hotel?

No, The Pier Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Pier Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Pier Hotel?

No, pets are not allowed.

The Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 275 reviews" "
Rating 8 - Good. 96 out of 275 reviews" "
Rating 6 - Okay. 43 out of 275 reviews" "
Rating 4 - Poor. 22 out of 275 reviews" "
Rating 2 - Terrible. 16 out of 275 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

4/10 Poor

DAVID, Richmond

Travelled with family
Disliked: Staff & service, amenities
Property recently under new management. Wifi was being installed. No AC in our unit, just 2 basic fans. On a really hot night. Location was very convenient. Amenities were basic.
Stayed 1 night in Jul 2024

2/10 Terrible

Adedayo

Travelled with family
Disliked: Staff & service, room comfort
Terrible experience
The hotel was sold the day before we checked in, but i didn't get any warnings until I was checking in. The new owners did not know where things were. Internet had been cut. No iron when requested. The chef had been let go, so no breakfast. Overall terrible experience. Family was scared as we did not see many other people around. The reception was not staffed beyond 10pm and until late mornings. As we arrived later in the evening we couldn't find another hotel, we would have left otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pier Hotel, excellent service
The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
The hotel was convenient to shope and restaurant's, some small repairs are needed in the room we stayed in, sink taps falling off.
Stayed 1 night in Jul 2024

4/10 Poor

Anders, Skummeslövsstrand

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with very friendly and helpful staff. Would definitely return
Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, lovely staff. Was greeted as we walked in and given a free upgrade - great price for stay
Stayed 1 night in Jul 2024

8/10 Good

Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for pier, promenade and town. Great views from our seaview room which was also a good size and quiet with solid walls. Looked to be recently upgraded. Slightly awkward pedestrian access to hotel as nearest light-controlled crossing is closed but not hotel’s fault!
Stayed 2 nights in Jun 2024

8/10 Good

OONAGH

Liked: Cleanliness, staff & service
Good hotel but mattresses too soft!
This is a very convenient hotel for when we go to the tennis tournament at Devonshire Park. The only problem we have with it, is the beds! The mattresses are very soft and not comfortable to sleep on. We did tell the hotel and they found us a room with a firmer mattress but this was still vey soft.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The hotel is in an excellent spot and the staff were brilliant. The web site is a little misleading as the emerald bar is not open and no food available in the evening Our ‘sea view’ room had limited view.
Stayed 5 nights in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location though parking sometimes difficult
Stayed 4 nights in Jun 2024

8/10 Good

lloyd

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have loved that the staff were very polite and helpfull easpecially when they saw me struggling with the children.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel
Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Room comfort
Not 4*
The staff were very nice. The breakfast was good. However my wife & I have never experienced such uncomfortable beds. They need replacing. Also, a couple of comfortable chairs & a coffee table would have been nice. There was no where comfortable to sit
Stayed 2 nights in Jun 2024

8/10 Good

null

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Good location, right opposite the pier and excellent for the promenade / beach. Took about 15/20 mins to walk into town. S good selection of restaurants on Terminus Rd which was about 5 mins walk away. On street parking (via permits from the hotel) for £2.20 a day, which was very reasonable. Room was good, with sea views, and everything we needed. All in all a good value hotel, I’d stay here again if I came back to Eastbourne.
Stayed 1 night in May 2024

4/10 Poor

Chris

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed
We stayed for a night in their 2 bedroom apartment, room 115. On the surface, all looked good but upon closer inspection the place needs a good clean. You can write your name in the dust on the blinds, there was left over cereal in one of the cupboards, hair in the bath and the carpets were filthy behind the doors so they obviously just hoover around things. The toilet had come away from the wall causing our daughter to nearly fall off and there was a strong smell of cigarette smoke while laying in the main bed. Not sure if the smell was from the mattress or coming from other rooms. No information was given to us about the hotel when we checked in although the receptionist did point us in the direction of the room as it’s up several different flights of stairs. There isn’t a lift and so if you aren’t able to hump your luggage up lots of stairs this might not be the hotel for you! We weren’t impressed and will not be returning.
Stayed 1 night in May 2024

8/10 Good

Laurence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…. for Eastbourne.
Stayed 1 night in May 2024