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Kimpton Shorebreak Huntington Beach Resort by IHG

4.0 star property
Sun-drenched luxury just steps away from Huntington Beach Pier

Photo gallery for Kimpton Shorebreak Huntington Beach Resort by IHG

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Studio Suite, 2 Queen Beds, Oceanfront
Point of interest
Point of interest
On the beach, beach umbrellas, beach towels, surfing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The current price is AU$503
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
500 Pacific Coast Hwy, Huntington Beach, CA, 92648
  • Main Street
    ‪2 min walk‬
  • Huntington Beach Beaches
    ‪2 min walk‬
  • Huntington Beach Pier
    ‪3 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪35 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 45 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Oceanfront

Studio Suite, 2 Queen Beds, Oceanfront

Studio Suite, 2 Queen Beds, Oceanfront

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 46 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Ocean View, Oceanfront (Pier View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Ocean View, Oceanfront (Pier View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Oceanfront

Premium Room, 2 Queen Beds, Oceanfront

Premium Room, 2 Queen Beds, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Oceanfront

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
Frette Italian bed sheets
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Ocean View

Studio Suite, 1 King Bed, Ocean View

Studio Suite, 1 King Bed, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
Frette Italian bed sheets
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2017
Frette Italian bed sheets
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Oceanfront (Communications, Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mobility Accessible, Oceanfront (Communications, Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Ocean View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, Multiple Beds, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
  • 46 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

View from room

Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Down duvet
  • 45 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hyatt Regency Huntington Beach Resort and Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (1006)
The price is AU$829
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hyatt Regency Huntington Beach Resort and Spa

About the area

Huntington Beach

A luxury stay in the heart of Huntington Beach awaits you at Kimpton Shorebreak Huntington Beach Resort by IHG, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll find Huntington Beach Pier a few steps away and Pacific City within a 15-minute stroll. Highlights at this beachfront hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Pacific Hideaway, is open for breakfast, brunch, lunch and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym. 12449 square feet (1157 square metres) of event facilities include 9 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a free manager's reception and free use of bicycles. Each morning full breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Downtown Huntington Beach hotel include Huntington Dog Beach and South Coast Plaza.

What's nearby

  • Main Street - 2 min walk
  • Huntington Beach Pier - 3 min walk
  • Pacific City - 11 min walk
  • Huntington Dog Beach - 20 min walk
  • Huntington Beach State Park - 2 min drive

Getting around

  • Irvine Transportation Center - 24 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 35 min drive

Restaurants

  • ‪Fred's Mexican Cafe - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬5 min walk
  • ‪HQ Gastropub - ‬3 min walk
  • ‪Sandy's - ‬5 min walk
  • ‪Duke's Huntington Beach - ‬7 min walk

About this property

Kimpton Shorebreak Huntington Beach Resort by IHG

Sun-drenched luxury just steps away from Huntington Beach Pier
Kimpton Shorebreak Huntington Beach Resort by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Event space at this hotel measures 12449 square feet (1157 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the luxury Kimpton Shorebreak Huntington Beach Resort by IHG. Parking is available for a fee.

This 4-star Huntington Beach hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • Conference rooms
  • 12449 sq ft of conference space
  • 1157 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton Shorebreak Huntington Beach Resort by IHG offers 157 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Kimpton Shorebreak Huntington Beach Resort by IHG is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free manager's reception

Restaurants on site

  • Pacific Hideaway

Things to do

  • 24-hour gym
  • Arcade/game room
  • Free bicycle rentals
  • Surfing/bodyboarding

Family friendly

  • Arcade/game room
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,449 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Newspaper
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shorebreak
Shorebreak Hotel
Shorebreak Hotel Joie de Vivre Boutique Hotel
Shorebreak Hotel Joie de Vivre Boutique Hotel Huntington Beach
Shorebreak Joie de Vivre Boutique
Shorebreak Joie de Vivre Boutique Huntington Beach
ShoreBreak Huntington Beach Hotel
ShoreBreak Huntington Beach
ShoreBreak
Kimpton Shorebreak Hotel Huntington Beach
Kimpton Shorebreak Huntington Beach
Kimpton Shorebreak
ShoreBreak a Kimpton Hotel Huntington Beach
Kimpton Shorebreak Resort
Shorebreak Hotel a Joie de Vivre Boutique Hotel
Kimpton Shorebreak Hotel

Frequently asked questions

What is the cancellation policy at Kimpton Shorebreak Huntington Beach Resort by IHG?

Kimpton Shorebreak Huntington Beach Resort by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Shorebreak Huntington Beach Resort by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Kimpton Shorebreak Huntington Beach Resort by IHG on 16 Mar 2025 start from AU$428.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Shorebreak Huntington Beach Resort by IHG?

Yep, Kimpton Shorebreak Huntington Beach Resort by IHG has valet parking with in/out privileges for USD 45 per night.

Are there any beaches close to Kimpton Shorebreak Huntington Beach Resort by IHG?

Yep, Kimpton Shorebreak Huntington Beach Resort by IHG is a short 2-minute walk from Huntington Beach Beaches. Fun beach activities include windsurfing, body boarding and kayaking.

What makes Kimpton Shorebreak Huntington Beach Resort by IHG a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Shorebreak Huntington Beach Resort by IHG.

Is Kimpton Shorebreak Huntington Beach Resort by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Shorebreak Huntington Beach Resort by IHG is a hit with families.

Does Kimpton Shorebreak Huntington Beach Resort by IHG serve breakfast?

Yep, full brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Kimpton Shorebreak Huntington Beach Resort by IHG?

No, Kimpton Shorebreak Huntington Beach Resort by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Shorebreak Huntington Beach Resort by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Kimpton Shorebreak Huntington Beach Resort by IHG?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Kimpton Shorebreak Huntington Beach Resort by IHG?

Furry friends are welcome at Kimpton Shorebreak Huntington Beach Resort by IHG, with food and water bowls on offer.

Kimpton Shorebreak Huntington Beach Resort by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1007 reviews
Rating 8 - Good. 99 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Ellie

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel, North Salt Lake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Esther, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the staff was wonderful. Only down side is that it dies not have s beach front which is what it sounded like when i booked it. Kudos to Adan at reception and Victor in restaurant, they were wonderful.
Stayed 2 nights in Nov 2024

8/10 Good

Elisset

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for a family vacation
Stayed 5 nights in Nov 2024

10/10 Excellent

Duane

Quite the amazing spot right in the heart of all the activities. Staff were great, rooms are funky with a retro vibe. Had an amazing time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at that hotel a few times . There are parking issues consistently every time . Valet kiosk not available when they are supposed to . In one ocasión the car’s lights were left on all night and the battery was discharge the next day . Not happy with the parking service .
Stayed 4 nights in Nov 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara, Costa Mesa

Liked: Amenities
Great staff!
Stayed 1 night in Nov 2024

8/10 Good

MEHGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
The outdoor firepits & complimentary items along with our suite.
Stayed 1 night in Nov 2024

2/10 Terrible

ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On day three of my five-day stay my wife had a medical emergency. She was in the room and I was 35 minutes away. She was in so much pain she could only text me to have me call 911. I call 911 and they ar eon their way. I called the hotel to tell them so they could direct the paramedics and open the door. When I call, they answer and put me immediately on hold. After 5 minutes on hold, I call back. The clerk says can you hold please. I say NO, its an emergency. He says, I am sorry but I am busy. I call back pick the sales staff option but get VM. I call back a third time and get accounting. THey said they would let housekeeping know. When the paramedics got there, they had to wait for my wife to open the door even though she was in incredible pain (she had to have emergency gall bladder removal surgery). The next day, I call from the hospital asking for the GM. It goes to VM. I have never heard from management, which may explain the poor training, and I don't care about the attitude of the staff. Hugely disappointed. With two other brands down the street, I will give them my business next time I am in town.
Stayed 4 nights in Nov 2024

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Antwyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the beach and surf vibe. The music in the lobby is great! Hotel is clean, safe and in the best location in HB! Staff is professional, friendly and go above and beyond to ensure the best stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with some of the best amenities! Happy hour beer and wine, hot chocolate bar, and yummy restaurant was so great. So many more amenities and so close to the beach- they gove you chairs, towels, and have bikes. The room is perfectly fine, I love the record player and I love that you can order shotskies to your room. Dog friendly whoch made it fun to see so many cute dogs. The only slight downside is the bed and pillows are not very soft but they are ok. I highly recommend and I will return!
Stayed 1 night in Nov 2024

10/10 Excellent

Satoru

Liked: Property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend away. Great location, lovely hotel. Bed rather well worn, could have been more comfortable!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very underwhelmed
Booked an Ocean View, but hotel blamed this web site for labeling it wrong, in spite of paying more for it. Hotel charged more, then kicked us out of the beachfront room. They put us in a room next to the gym. Heard weights hitting the floor at night into the a.m. Very bad experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leidy Diana

Stayed 1 night in Oct 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024